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March 2024 by Timothy Carbary
Adequate tax help, pricey for what it was. Could have filed online but it has too many obstacles of upselling online so it forces you to come into the in-person locations. Do better.
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February 2024 by Maria Santana
I have always trusted H&R Block and its agents. Tracey Jones did my return this year and she was a delight. Thank you!
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January 2024 by Lakia S.
will not answer calls
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March 2023 by Nayan De
It was excellent but fees was high for me.
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April 2022 by Janelle Newell
I set up an appointment online through the website, and it was confirmed, but then I was notified my appointment wasn’t going to be honored because the website didn’t assign me to an agent.Next, I reached out to someone directly at the office over email and confirmed my appointment online, and then the day of the appointment I was informed it wasn’t actually confirmed because she had asked for my phone number and when I replied the slot was gone.They had my phone number from the appointment I had set up online, and I’ve been with them before.What’s frustrating is not being informed that my appointment was no longer set up, even though the time WAS confirmed.One star. If you can’t honor the appointment slots being set up on your website, or when directly speaking with an agent, then that is Poor customer service.
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April 2022 by Chris Kent
The IRS is getting more and more difficult to manage so I need the help of a major tax service
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April 2022 by Gee Vee
Consistently high quality work and great service
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April 2022 by Jessica E T.
I don't leave too many reviews, let alone bad ones, but this is worth mentioning. And based on the other reviews, I see I'm not alone. This company apparently cares very little to nothing about providing the service they are selling and even less about customer service. I made an appointment in person to see a tax professional, because the last year was complicated. I showed up with documents I'd uploaded onto their website the day before, and was told I wouldn't be meeting with anyone, just to drop off my docs. I confirmed they could see them uploaded on the website, and left hoping to get a call or email. Nothing, and I followed up several times, phone calls, emails. In the end, despite an apology for "dropping the ball", I got a phone call on tax day asking if I'd like to file an extension!? And seemed surprised that what I actually wanted was for someone to look at the information I'd brought by and sent over and let me know if anything else was needed... and file my taxes! Her solution was to transfer me to another office, where the next tax professional cancelled my appointment the day of. So... still looking to get my taxes filed.
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July 2021 by Gelly Gel
Just got off the phone with one of the professionals at this location, I forgot to grab his name but he was extremely empathetic and showed very great interest in my issues and was able to get them resolved. It's unfortunate that this tax season has brought so much strife to many Americans and non Americans who have filed taxes, but I do feel good about the H&R block professionals being able and available to take calls, answer questions and help through these challenging times
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April 2021 by Abdenour Boudra
Great experience and good customer service.
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April 2021 by Joan Schiff
Thorough. Explains taxes.
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April 2021 by Dariusz Sinkiewicz
H&R Tax Group INC5025 25th Ave NESeattle Wa 98105Five stars ? recommended for every oneHENRYKA she is very professionalAll the stuff are the bestThank you all.?Dariusz
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April 2021 by Graham Ransom
Good, fast services. Easy and convenient
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April 2021 by Michael Chaplin
Tax provider (David) was knowledgeable and caring.
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April 2021 by Sober In Seattle
This is the 3rd year I have used H&R Block. I would not be able to do my taxes without it.
