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August 2025 by D V Hari Krishna
1. There are no signs that indicate there's an HSBC Bank here or an ATM.
2. I went in to the building at 9pm to withdraw money, and the security told me, you can't enter the building - does not matter if you're an hsbc customer or not.
There's a reason they're called ATMs. Banking 1.0?
Pathetic.
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September 2024 by Elijah
Worst bank, will lock your funds when you are just trying to transfer between your own accounts
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June 2024 by Dictator Xi
Although It is situated on the 13rd floor of the mansion, It is not only an office but also a branch that’s open to the public for normal transactions. Staff were very friendly.
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February 2024 by Romeo Soriano
Traveling makes life easier having account with HSBC
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October 2023 by Mark Goldenstein
HSBC is terminating my credit card because I no longer have a Premier Checking account with them. Their checking account has a $50 inactivity fee. Avoid this if you can.
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August 2023 by M K
HSBC wasn't there. Instead, there was a bank called Key Bank?
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June 2023 by Deborah Kennedy
Poor customer service. They make it far too difficult to get the information or advice you need. The best they can do is to dial the phone for you to talk with an international customer service rep.
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January 2023 by GMS AVIATION
Be aware : The bank is not there anymore. Maybe moved somewhere else!
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July 2022 by Kenneth Wyllie
Very attentive staff who were most accommodating and answered all my questions when I dropped in earlier today without an appointment.
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January 2022 by Maria M
We have lots of bad experiences since last year.Bottom line : Don’t believe their advertisement easily and never expect for great services from this HSBC branch.
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April 2021 by Maria Magdalena
We have lots of bad experiences since last year.Bottom line : Don’t believe their advertisement easily and never expect for great services from this HSBC branch.
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March 2021 by Agnes Wang
I have lots of bad experience with HSBC.
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September 2020 by Ad Game
Came here to open a student account because it is recommended by my student club. And my banker Ms. Feng is very helpful! She explained to me all benefits on the account in great details! Because I am new to the country, she even spent time helped me understand the US countries, how to get involve in school, how to do banking in the US, and much more. Highly recommended for everyone especially international students!
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September 2020 by Yin Z.
Absolutely what I wanted! I have my account with HSBC since I was a 10-year old when I was in Hong Kong. I came to the US and got stuck here due to COVID and I dont have access to my account because I did not tell my banker in Hong Kong that I am traveling. The banker Ms. Feng, who speaks cantonese, helped me with contacting HSBC HK. And I was finally able to get money with my HK account.
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March 2020 by John K.
I used to only have an online savings account with HSBC and I came in to apply for the choice checking account and student credit card. The personal banker I spoke with, Syndra, was very knowledgeable and kind. I was offered tea to drink while I opened my accounts and haven't had a problem with my accounts since opening them. When HSBC announced some changes to U.S. accounts, I came in asking about them and the person in front knew all of the details so I didn't even have to wait to be seen in someone's office. I've had great experiences at this branch! Glad I decided not to stay an online-only customer.
