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August 2023 by kevin rez
I had an exceptional stay at the Hyatt Regency Seattle. The level of service provided by the staff was truly commendable, ensuring a seamless and comfortable experience throughout my visit. The room itself was delightful, combining modern elegance with thoughtful amenities that added to the overall comfort. From the moment I arrived to the moment I checked out, the hotel's commitment to excellent service and the quality of the room made my stay truly enjoyable.
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August 2023 by Kyle Eaves
I had a very nice one night stay here for a business trip. I wish I could’ve hung around a few more days to check out the area. This hotel is definitely a classy place, and right across the street from the new convention center. The lobby, room, and common areas were pretty immaculate. The check-in process was easy and my room was ready on time. The room was modern, spacious and had some very nice touches (motion activated light at the base of the nightstand is clutch when you like sleeping in total darkness). The king size bed was super comfortable, it was like sleeping on air. I really can’t say enough about the amenities and hotel itself. Highly recommend if you’re looking for an upscale place to stay.I did have an issue changing my reservation. I experienced a last minute late night flight cancellation from Atlanta to Seattle and had a hard time getting in contact with the hotel using the phone number provided on my confirmation email. The automated system kept directing me to a reservation line that only gave a busy signal. Apparently, they are updating their phone system and this is a known issue. When I got there the next day, I spoke with Alex who is the front office manager. He was very sympathetic and understood how I ran into problems with the phone system. He made sure everything was good with my reservation and got me all taken care of. Minor issue; resolved with great customer service.
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August 2023 by Anthonnette Egyir
Great location, services and views. The price point is great if you are looking for something more upscale but affordable. Situated downtown, and walkable. Staff was friendly and very helpful. Everyone was in great spirits including the guests! Great for families or if you are travelling for business. You won’t be disappointed.Rooms: Big, spacious, clean, brightly lit. Easy to use tech.Walkability: Located downtown Seattle, great walkability. Close to light rail, monorail, buses, and 15 minute walk to the water/pierFood & drinks: Daniels broiler has something for everyone. High quality experience. The Market was great for quick fixes and last minute grabs. Several restaurants around the area.
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August 2023 by Chelsea Didinger
Very nice hotel. Convenient, central location close to lots of good places to visit in the city. Good facilities. We had a business conference and meetings here, and it was a good set-up. A bit pricey, but that seems to end the case for most places in Seattle.
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August 2023 by Matthew Ashworth
Overall, A good but not great experience. Rooms are small and too expensive. The parking is gouging the pocketbook and room cleanings are sparse flex how much money a room costs, the room was cleaned once and we had to call down to ask for the sheets to be changed. Once we called they only made the bed and did not change the linens. We had to call on the next day to get the sheets changed.Rooms: Rooms are small, view is great, debatable that we would pay this price for such a small room again.Nearby activities: Not far from the market, decently close to Westlake center, walkable to the space needle in about 20-25 minutes.Safety: Hotel is in a safe part of the downtown area with close proximity to the Seattle Link light Rail only being a couple blocks away.Walkability: Most downtown things are walkable. I would Uber anywhere further than the market or space needle though, too many homeless addicts to risk walking amongst them especially if you have a family.Food & drinks: There is a coffee bar on the second floor that is open early and stays open until 11 PM. It’s great and the staff is awesome!Noteworthy details: Parking under the hotel is vast but 43.00 per night. Typical hotel situation when you are essentially held captive to amenities provided by a hotel and there is no other options elsewhere.
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August 2023 by Titan Storage
Rachael works the front desk. She assisted me on many levels. I was giving a keynote address on the premises until noon and needed a late checkout. She exceeded my request by 30 minutes and I ended up needing every minute. She showed concern, kindness and customer service in terrific ways. She’s genuine and very attentive. An exceptional woman with a heart of sincerity.
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August 2023 by Andy Schlei
I had a nice overnight in this clean and convenient hotel. The room was in great condition and the entire hotel is well kept. One thing to know -- they don't have valet parking. There is a self-parking lot attached to the hotel and they add the fee to your bill. The views from the upper floors are great.
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July 2023 by Laura C
We had a great stay at Hyatt Regency Seattle. The hotel decorations were modern. Both front desk staffs and housekeeping staffs were extremely nice and courteous. Room was very cleaned and it has good amenities. Convenient location closed to restaurants and Pike Place Market. Would definitely stay at this hotel again.
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July 2023 by Zenith Rai
Stayed for 6 nights and it was a great experience. Room is a good size, clean, and great views from the higher floor I was on. Front desk is very helpful in giving recommendations and attending to guests. I asked for bathrobes and they brought it up right away. Place is clean, and all the staff we saw or ran into were nice and welcoming. The location is very ideal, you can walk almost anywhere in the area.
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June 2023 by Arthur T
Honestly, probably the best Hyatt spot to date!John (guest experience specialist) had sent an email out a few days prior giving some local information and some notes about the stay. He helped facilitate locking a room down and an early check-in, which I appreciate!Getting to the front of the hotel was a bit tricky, since the entrance is one-way only. Nonetheless, made my way around. Briefly parked out front to check in and drop our bags in our rooms. Alexis assisted us at check in. With my status, I was able to do a late check-in.Room was large and clean. House keeping did a good job as well.Elevators were a bit on the slower end.Only downside, $43/night for self park was a bit steep, but had to be done for ease.I highly recommend this Hyatt spot! Best Hyatt I've stayed at to date!
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June 2023 by Lori Partin
Every employee I've encountered has been so friendly and helpful. Easy to walk to the Space Needle and the NCL Pier if you want to stay here before or after a cruise. Plenty of dining options within walking distance. Gym is well appointed and details like a fridge full of cool, damp peppermint cloths for after you work out are a nice touch. Complimentary water bottles and coffee/tea bar in the room with a small mini fridge.Rooms: Very modern, upgraded furnishings. Dead bolts plus door lock that allows you to crack the door but it can't be opened. Covers over the peepholes.Walkability: Easy to walk to a number of dining and shopping as well as the arch convention center, space needle, MOPOP, and other activities.
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June 2023 by TJ Lambo
I stayed at this hotel for a school trip, and had a great experience. The rooms were a bit small but very nicely finished, and the event spaces were well-accommodating for large events like the one I attended. The location is great as well, being in walking distance from the Seattle Convention Center, and Pikes Place Market. I think the thing that was most impressive was the service. There was a number on the back of the key card for a concierge that you could call or text and it was extremely helpful for things like requesting towels or blankets, overall I would stay at this hotel again whether for another school trip or a vacation.
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May 2023 by Jose Alarcon
Overcrowded, understaff and poor customer service (manager included) staff need to accommodate their customers find solutions no issues.
