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April 2024 by Nate Andaya
Latrice is very nice! Good service!
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October 2023 by my.lil.suitcase vg
We love this storage here in West Salem. No issues, no problems, Lexi knows what shes doing, she's the sweetest. If I can give more than 5 Stars I would. I recommend this place to Everyone.
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September 2023 by J Bulla’s
Ms. Latrice is wonderful! She knows her job and she does it well, and she does it with great verve and vigor. She’s also kind and I really appreciated how nice it was to talk to her while I was renting my unit.
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August 2023 by Heidi Bowden
The level of customer service Latrice provides is outstanding at the Des Moines location in Washington. Friendly, helpful, caring and always available to answer questions. She made the check in so seamless and we experienced the same level of care with the move out process when we no longer required the storage unit. The place is always clean too. Latrice is truly a gem!
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August 2023 by Nichole “Nikki” Karau
Walked in needing help, and was instantly greeted by Latrice whom was genuine, helpful, and tuned my terrible day right around. I could have completed my reservation online but, Latrice was so professional and efficient I just did it in store and was in and out with a new unit within 10min. The units are clean, secure, and safe! Also there is an elevator and wide hallways. Would recommend to anyone needing a unit near freeway, on a main rode, and in a SAFE part of Burien.
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August 2023 by robert garcia
The burien location has been the best storage place that I've been to today. It met all my criteria and Latrice has the best customer service I've seen in a long time.
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August 2023 by David Zanotelli
Latrice at the burien location was great. She has great customer service the place was clean. I was in and out within 15 min.
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August 2023 by bridgett conley
This place was awesome and the manager latrice is so nice I had to use the bathroom and she told me that they only had one for tenants only but she let me use it anyways!!!
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July 2023 by Lynda Buckingham
The on site manager is so awesome she made sure to remind me when I was late she has the best attitude for her jobs he really cares about the customer I give her a 10
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June 2023 by Sarah Reynolds
Latrice at the Burien location was amazing she made sure that I got the perfect unit for the perfect price. She has great customer service and she went above the call of duty to make sure I left happy. I recommend this place to everyone
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June 2023 by Jana Hughes
Excellent in-person customer service at the Burien WA location, yesterday, May 31 2023. I was not expecting that high level of service on site, she went above and beyond to make sure I had everything I wanted and needed, got the best deal, and left happy! …. (After 2 previous unsuccessful phone calls to customer service!)
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June 2023 by Forrest Inness
Latrice was so helpful when I went to CubeSmart. She guided me to my locker and helped me with the lock. Thank you so much!
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May 2023 by Victoria Hastings
Latrice is amazing, she was patient with all my questions and waited for me when I was late, I feel very confident and happy leaving my vehicle at her establishment, highly recommend :)
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May 2023 by Kyla Smith
BEEARE of renting a unit here!! My belongings were stolen from my unit and not only was no one helpful in rectifying the issue, my claim was denied as there was no damage to the outside of the unit and apparently that is the sole factor in deciding if a claim can be accepted. Additionally- despite there being multiple cameras on sight there was supposedly no footage of my items being stolen and staff was very unsupportive and lackadaisical throughout process; which leads me to firmly believe it was an inside job where the manager herself or her and others conspired to steal my belongings. The manager on site was unhelpful and often not in the office during office hours. The elevator was broken many times during my time renting a unit and made it almost impossible to access my unit, no amenities or reimbursement was offered for these inconveniences. Lastly, the unit prices was increasing on a semi-frequent basis. I will NEVER recommend CubeSmart to anyone every, my experience here was horrendous.
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May 2023 by Ernesto Campos
Latrice is Awesome she took care of all of my needs moving from pubic storage.
