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January 2024 by Joe Herauf
Worked with Mitch at the 5th Ave location. Took three visits for diff alterations. Great experience. Great fit. Great value. Would recommend to anyone looking for a custom fitted suit.
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January 2024 by Andrea Kreiger
The Seattle Showroom is conveniently located. There are a number of different options for fabric, fit and style. It was a bit overwhelming, but our stylist was incredibly helpful. We haven't received the suit yet, but the fitting session with Aiyanna was great. She is very professional, friendly, knowledgeable and guided us through the process of choosing everything needed for the suit and the fitting wonderfully. Very excited for the arrival, and reassured that if for some reason it does not fit, we will be able to get it altered.
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December 2023 by Rocket K
I've been buying suits here for many years. Recently went in for a refitting and Megan was super friendly, knowledgeable, and paid extremely close attention to detail. Really felt cared for. Worth every penny and the pricing is quite good for how much service you get on top of the quality suits.
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December 2023 by Gerson Menezes
Mitch was absolutely fantastic during my measurement appointment this winter. No detail was skipped and he asked all of the best questions and really had an eye for what looked great on me. He’s fantastic and my overall experience is something I’ll always remember since I was lucky enough to have the entire showroom to myself. I felt like a celebrity. Can’t wait to get more suits!
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December 2023 by Gwyn Mannery
I took my teenage son here for a suit after being disappointed by the lack of selection at Nordstrom. The selection was great and he ended up with a gorgeous perfectly fitting 3 piece suit with custom details for less then the off the rack 2 piece at other suitors. End to end it was a delightful experience and an excellent value.
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December 2023 by Larry Mayer
Meaghan did a great job fitting me for new trousers. It took some time - and I was patient. My calves are larger than average, therefore off-the-shelf dress trousers do not fit. When the new pair of flannel trousers arrived they fit perfectly in the waist, the length, yes the calves, but she also did some measuring magic in front and back so they are not pulling, but also there is no excess fabric.
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December 2023 by Jennifer Connolly
Meaghan at the Seattle location has been incredible through each step of the process. Can’t wait to try on my new suit!
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November 2023 by Demetrius Boggs
Excellent service! I have been shopping here for almost two years and have purchased 8 suits. All suits have been fantastic and the people here are top notch.
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November 2023 by Matt Wiebe
Brought all my lads here to get measured and design our wedding suits. Had a great time with the friendly, knowledgeable staff and got a great deal out of it. Don't buy suits off the shelf; get something that fits and expresses you.
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November 2023 by Nishant K T
I loved the experience of choosing a suit material and getting fitted for it to my customization. Meaghan was my tailor, and she did a great job working with me to get the suit that I need! This was in Seattle downtown and I will recommend anybody to get a suit from this branch of Indochino.
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November 2023 by William W.
The Black Suit Saga is finally over! The suit came in originally in September and because Max took ill with something vile, my appointment got lost. Never fear, the newest member of the Indochino fitters took over. His name is David and yes, he has a good eye. He saw almost instantly that the new suit was undersized and tight, so he basically re-measured me and with the exception of the trousers, sent the suit and vest back to be remade. It's amazing what a few centimeters here and there can do to make a suit a suit. Funny thing though was David was rather chatty and he talked about his own suits and he even said he wore bow ties on occasion. In fact, he asked me what style of bow tie I preferred. I was quite surprised by the question and I told him that I preferred pre-tied bows as I am all thumbs (and that's the truth) so pre-tied bows work best for me. He then said I shouldn't feel bad about it. I was pleased by that and yes he even remarked on my wearing tuxedos and said that there was nothing wrong with my choices. Anyway, he summed up the end by saying that for the price of the suit, I would be shortchanging myself if he had let me go home with the suit the way it was on that day.Three weeks later, I was getting a bit anxious and I called Nordstrom late in the day. Shocked that I got Jackson (yay!!) I told him what was up and he said he'd help me the next day (I had made an appointment for Wednesday). I also dropped the fact that Indochino finally got my matching Black Watch Bow Tie back in stock and he was so happy to hear that; he placed an order right then and there for that bow and now we wait on it. But as far as the new suit was concerned, he took matters into his hands, had me change into the suit (oh yeah, it's now Wednesday) and he noticed that it was looking pretty good. He noticed that all the changes had been made and the suit was fitting really good. Jackson said the red apple bow tie was neat but that I shouldn't hesitate to wear my black bow ties with it even though it is not a tuxedo (the option was not available). Jackson and I bs'd a bit and he told me things were getting a bit crazy school wise. But I know that I was very happy to have Jackson back looking out for me. The best thing though was this suit was and is a great bargain in the fact that it is in the off-season section. This meant I paid less than $400 for it and I still get a great Indochino product. I've worn it for church just once, and I may have to wear it to the Temple in a couple weeks. But I bought it because I don't necessarily wish to wear my good black tuxedo for church. It's a bit too formal. Overall, despite the hassles of getting this suit to fit well, I still say Indochino makes a damn good suit and when you're treated like a customer by people who care, you will wind up totally happy. Thanks Jackson for making this one come out good and thanks too for Max and David for your efforts too. Next stop: my re-made dress shirts as well as that long awaited Black Watch Bow-Tie! Oh yes, figuring about nine to ten months out, I have my sights on a bright blue suit (tuxedo) for my next order, but it will be a long way off! (Hoping Jackson will be there when I get ready).
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October 2023 by Scott Hammer
Megan and Mitch were very knowledgeable and extremely patient with all of my questions. They made buying my first made to measure suit a great experience! Thank you!
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October 2023 by Courtney Gruesbeck
What we liked most about Indochino was that there was a community that assisted us at the South Lake Union location. We reached out and scheduled an appointment to discuss our style and options for his wedding suit about 9 months before the wedding (I know, crazy), and we spoke with all the employees personally either on the phone or in person because they all have their specialties and work together to make sure that you are happy!We customized his suit, and the entire process was well explained, shown with examples, and they were honest (because they are professionals and if you are wrong, let them tell you how they can help you make a better choice). They were fantastic with keeping us up to date, all the appointments were a breeze because they kept up to date notes and honestly remembered us at each of our appointments, and even assisted with some complimentary and last minute alterations to make sure that he looked his best, and he did!Thank you Indochino!
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October 2023 by Buddy Waddington
I’ve had a great experience with the team at Indochino getting me fitted with suits for my wedding and for work. The team does not cut corners in ensuring each piece is measured to fit me perfectly (thanks to Mitch most recently). I’d recommend the team here to anyone over other suit options in Seattle.
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September 2023 by Jess B.
I've been working with Ben on a suit and tuxedo jacket. I couldn't be happier with his service and my items. The women's line is newer, and I'm super stoked to have a place and person I can go for my suits. Great experience, great job, and I highly recommend ben!
