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February 2024 by Ashley Arata
We switched from Urban Animal to Jet City ~2 yrs ago and they have been incredible. We have a senior black lab who sometimes has urgent issues arise that would not be considered urgent for a younger dog; despite staffing challenges etc. hitting the veterinary industry since 2020 they have never taken more than 24 hours to accommodate us for urgent issues. Absolutely fantastic, patient and professional staff. Experienced with pet insurance, tech savvy for invoices/communications (texts, emails, etc.) and above and beyond in terms of accommodating urgent issues. Highly recommend.
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February 2024 by Tracey Shrier
Absolutely awful. I just took my kitten in for a new kitten appt and was treated so disrespectfully that I will not be coming back.First off the receptionist was very short and rude with me when checking in. It didn't seem that no matter how many ways I said she was a new kitten, I kept being asked for previous vet records... which the cat doesn't have AS IT'S A NEW KITTEN. The nurse who initially helped us was very nice and sweet. Then the vet came in, looked the kitten over and didn't tell me anything. I didn't even get to know if the kitten is healthy! Our big concern was if the kitten was pregnant. We were told that the ultrasound machine wasn't hooked up for the day but they could do x-rays. Great. They took the kitten back and I waited. Well apparently I was also expected to get out of the exam room, however no one told me the exam was over. I was just rudely asked to leave the room as they needed it for the next pet. Totally fine and understandable but some simple communication could have gone a long way instead of saying "you need to leave we need this room." Like... what? Where's my cat? Is the exam done? What's next? I got nothing.I was told they wouldn't do any vaccines and to schedule another appt for a month away. Ok. So I go to check out and schedule the next appt. The receptionist asked me what the appointment was for...Excuse me? Shouldn't you know that? I'm not a vet, so you tell me! I still never got my answer if the cat was pregnant or what next steps could be. I had so many questions and was just rushed out. I will not be coming back. And if you have a cat, look elsewhere as these people don't care at all. Just rushing to get to the next pet.
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January 2024 by Giani Moses
Just wanting to give a HUGE shoutout to Andie! I’ve got a “spicy cat” who really hates going to the vet, but Andie makes it so fast and painless every time and always remembers my kitty. Thank you!
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January 2024 by Samantha Guertin
I feel blessed to have landed at this vet. We have three pets and all of their care has been outstanding. The clinic goes above and beyond and is very transparent about options and costs. Would recommend them to anyone!
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January 2024 by Joseph Messana-Croly
This review is long overdue - I am so grateful for the compassionate care this clinic has always provided to my two dogs (Tokyo and Bailey). Everyone at this clinic is responsive, caring, and genuinely loves the pets they care for even when those pets are initially anxious/scared to see them.
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January 2024 by Lauren Iverson
Lovely office and friendly staff. However, when I asked the vet how the flea medicines being prescribed worked, or what active ingredients they contained, she didn't know! I'm pregnant and wanted to err on the side safety — so went home and researched Capstar and Revolution+. Both contain insecticides that are associated with a moderately increased risk of neurological disorders in children. If you are a doctor giving out medicine — whether for pets or otherwise — you NEED to tell patients the risks. Full stop.
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January 2024 by Jana Hutchison
Incredible care - I feel so grateful to have found this team. All the doctors, assistants, and reception staff are stellar.
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December 2023 by Dominic Rush
Beautiful atmosphere
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November 2023 by Margaret Thoennes
Caring, wonderful staff. We had to put our sweet dog down and they helped us through this horrible, heartbreaking experience. I highly recommend!
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October 2023 by Mylon Betts
Great vet EVERYONE in there is so nice. They were so sweet when we had to put my dog down. Very loving people.
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October 2023 by Dorothy Fritz
We always have a great experience with this vet for both our 11 mo puppy and our adult cat. They have excellent customer service and appreciate the check ins and follow ups even after we leave the vet!
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October 2023 by Vladimir Shipulin
Awesome clinic, I’m a client here for about 3 yrs with my two dogs and cat. Always got all the needed help and treatments in a fast and reliable way! Can recommend from the bottom of my heart
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August 2023 by DJ Armijo
I recently had a great experience at Jet City Animal Clinic and I feel compelled to write a review. I had been with my previous vet for many years but was starting to feel dissatisfied with their service. However, I was skeptical about finding a new place for my almost 16-year-old dog (Kadyn) until I found Jet City.From the moment I called to schedule an appointment, I knew I was making the right decision. The front desk staff were warm and welcoming, making me feel like a valued client. During the appointment, we had the pleasure of meeting Dr. Blank, who is hands down the best vet I've ever encountered.Dr. Blank went above and beyond to make my dog feel comfortable. She sat on the ground and used treats and a kind voice to establish a connection with my dog. Before even examining my dog, she took the time to discuss the recent blood work I had received from my previous vet. She genuinely answered all of my questions and concerns, making me feel supported and informed about the next steps for my dog's health.Throughout the appointment, Dr. Blank took her time and didn't make me feel rushed. She made sure to address all of my questions and concerns before wrapping up the appointment. I truly felt like she cared about the well-being of my dog.Even during the checkout process, the front desk staff continued to be sweet and helpful. The overall experience at Jet City Animal Clinic was by far the best I've ever had. Finding a good vet can be challenging, but I am so grateful that I made the switch to Jet City.I can't emphasize enough how satisfied I am with this experience. I highly recommend Jet City Animal Clinic to anyone in need of a caring and knowledgeable vet. Thank you, Jet City, for providing top-notch care for my furry friend!
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June 2023 by Mary Kerr
Wonderful friendly staff, excellent care for your beloved pet and the appointment process was a breeze (thanks Brooklyn)! We felt so comfortable and confident our pup, Sailor was getting the best care. We had such a lovely experience and will be switching to use them as our primary vet on the hill.
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June 2023 by Maria Guzman
Love! Love! Love this place. They are so kind and mindful. We take both our dogs there! Our bigger Pit bull mix is super anxious and a big nervous dog. They are so patient with him and truly try to make his experience as best as possible.
