-
November 2023 by Krissy O
I have been going to Johnny nails for 7 years. I usually have a decent experience but this time was absolutely ridiculous and the reason why I will never be returning. I went to my normal tech Mai and got black shellac. Like I said before I have been going there for a long time and I am a very observant person. They have nail polishes that have been in the exact same spot and have not been moved for years! I only get three colors on my nails. Black, baby, pink, and occasional white. Whenever I get any of these colors from their selection, they always peel very fast. Which means they are very old and most likely refilled with acetone to use over and over again.So I went on Amazon and got the shellac that they have in the colors that I like. I went to my regular tech (mai) with my own nail polish and she insisted I use theirs. She said that it’s better. I took her opinion, even though I knew better and let her paint my nails with their nail color. Not even one day later, they started cracking and peeling. I decided I wanted to get them repainted. I went in early and she was busy with someone, so Amy offered to do it for me.I didn’t think it would be such a big deal, but it turned out otherwise. I told her I wanted to repaint my nails and I brought my own color. She then proceeds to have a major attitude which I still can’t understand why. And tells me with a snotty voice. We have that color. Which I replied that I would like to use my own color. Since she isn’t my regular tech I didn’t feel the need to give her an explanation. I just wanted a repaint and to go about my day, but the reason is because every time I get black paint from the shop selection it always chips! she then proceeds to be very aggressive and rude the entire time she’s painting my nails. I don’t know if she thought that since I brought my own nail color, I was seeking some sort of a discount. But she had an attitude from hell! I still can’t understand why it’s such a big deal that I wanted to use my own nail color?Their selection is old! I’ve been coming there for seven years. I have seen the same nail colors in the exact same spots. When she gets done painting my nails, she tells me $25! 25!!!! for a color change! She had a horrible attitude, and was very rude and nasty. I will never go back to that salon! Save your money! I did not deserve that treatment! And I definitely didn’t deserve to get overcharged for something that should be no more than 5 bucks! Especially being a regular, respectful customer. Go to where your money is valued and you are appreciated for your loyalty. She made Mai lose a customer and I will never be back. You shouldn’t either.
-
October 2023 by Chrystal Moss
Went here to get my nails done this past Friday. And was excited to come back to a salon I used to go to loyalty for years. I was sadly mistaken about this location now first of all the people who do your nails talk bad about you and talk amongst each other about how the clients look and their overall appearance then while servicing the clients they speak on how they are going to charge them as much as they can for some really terrible work. So when I came in I had no appointment so I was willing to wait but I got sent to the person who is learning how to do nails. he cut my nails too short didn't apply enough acrylic my nails were different lengths and the corners of my nails were pointing out and upwards like a staple that is upsidedown. I went home after this experience after paying 50.00 for nails that are shorter than my fingers not thick enough to withstand the day to day work at home and at work. I myself someone who does nails had to fix their work file and style my nails looked like square blocks that were not the same size or consistency. Such a terrible job. The other ladies who worked there would come look at my nails as the guy was doing it and just talk in their language and say oh well she is the one who has to walk around with her nails like this. It is her fault. Mind you I'm white but I do understand many languages so I know when people are talking disrespectfully about someone then smile in their face. Please don't go here if you want your nails done correctly. I'm very disappointed and will be going somewhere else the next time I get my nails done. Their customer service is absolutely non-existent and quality is very bad. Keep driving by this place don't stop here. It is a waste of time and money.
-
October 2023 by Tara Pauw
I typically love this place, they have a great selection for dip and gel. However, today when I came in, I asked for a dip manicure and a pedicure. I indicated at least three times that I wanted a dip manicure. They sat me down at the pedicure chair, did my pedicure, and then said “oh sorry our dip manicurist is out today. We can only give you a shellac manicure“. I am very disappointed and feel let down being tricked at a business I thought I trusted and will not be going back unfortunately.
-
June 2023 by Maria Navarrete
Nasty job my toe nail was bleeding my acrilic are so ugly and all different and the costumer service was so poor the overpriced and so unprofessional and they used the same equipment for all the costumes over worst place everServices: Acrylic nails
-
April 2023 by Google user
The work is rushed (there’s only 3 of them and 1 only does pedicures) and they make up their own prices. Trying to figure out how my basic pedicure and basic fill (no designs or anything) came out to $90.Services: Pedicure
-
September 2022 by Jasmine Phillips
The only place I will ever get my eye brows done. !! Exceptionally good work. Amy is the best.
-
August 2022 by Amy M.
Worst service ever. I have never left a yelp review but this was ridiculous. They insisted on doing the mani and pedi at the same time which was one of the more chaotic salon experiences of my life. I wish i had walked out immediately. She was barely paying attention while trimming my cuticles which explains why she sliced into my finger leaving a large cut. Shellac looked terrible and peeled off in a day.
-
June 2022 by Tiffany S.
Amy is the best!!! She's the only person that can make my acrylics look like a natural nail. And they treat my daughter (age 7) so well.
-
May 2022 by Kat Deever
Absolutely love my nails! I was in and out in 35mins! Thanks Quen!Service: Acrylic nails
-
May 2022 by Kat D.
They got me in on a Saturday at 1:15 and I was out by 145 with a brand new full set gel with design I think this is the best that I've ever had in my life and I'm 37. Quen was amazing!!
-
February 2022 by goldennickels
I've been going here for years, no problems. I even got my daughter to go here for nails. Never had a problem until recently when we noticed that tips are being added after you leave when you pay by card. We tip generously so this is a robbery. Make sure you look at statements or pay by cash! They just lost business from 2 people.Services: Acrylic nails
-
February 2022 by Jennifer Duong
I recently got acrylics a few days ago with a friend and they overcharged us. We didn't realize this until a few days after. Their pricing showed that my set of nails should have costed around $40 as seen on their board. However, by the time I finished, they charged me $60. While getting my nails done, I had told the lady that this was my first time at their store and that I don't get my nails done often. She clearly took advantage of this opportunity to overcharge me. After realizing this, I had brushed it off my shoulders and took it as supporting small businesses. However, when I checked back to my bank account, they had actually charged me $70 although I had tipped them in CASH an additional $10. They added more tip in addition to my tip in cash without my knowledge. In short, my nails should have actually costed $40, but they overcharged me to $70. Not worth. I advise you to really pay attention to their pricing and make sure you keep your receipts. Be mindful when paying and make sure they don't take advantage of you and overcharge. A bunch of thieves - shouldn't be running businesses like this.
-
January 2022 by Tiffany W.
This place overcharged me and proceeded to write their own tip out on my signed receipt. I left a reasonable tip even though I knew they overcharged me. This is the equivalent of fraud! I WILL NOT be coming back and I do not suggest anyone to.
-
December 2021 by Shirley Sherrod
Nice and friendly people do a good job always
-
November 2021 by Vera Page
I love going to nail salons where I don't have to repeat myself. I say what I need once and it is done with excellence. The nail techs are fast and precise. They treat us like royalty
