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March 2024 by S G.
Service was so amazing. Communication was amazing and we love love love the couch. We bought one from Costco and it didn't last a week. Kasala couch same price and 10 times the quality. Shop here.
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January 2024 by Bryan C.
We worked with Rook, and they were excellent! Super helpful service; got great help and tips for our space, even regarding design elements beyond what Kasala sells. Rook is an expert in lighting and creating a balanced, cohesive space. Definitely go here first for some great options for your spot! We have had the Phinney furniture (love seat and arm chair) from here for seven years and it's held up super well. Really high quality especially for the price.
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July 2023 by Elisa
It's a nice home furnishing and furniture store with lots of variety. I got my sofa from here and really loved the quality and the finish. The rugs, kitchen, and bath accessories are also quite pretty. The designs are unique and elegant. Check out the clearance items and items at a discount, as you may be lucky to pay half the price as I did. But their other new items are also priced okay. The delivery service is good as I got my sofa delivered on time and it included the installation as well, which is great.
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July 2023 by Bruce Meyers
Nice selection of modern & contemporary furniture. Good place to look for bargain items that customers have returned. We saw several wonderful chairs and sofas that looked like new, but were unpacked and returned. Sales staff was very helpful and professional. The store just didn't have the right sofa for us.
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July 2023 by Honi Harrison
I wanted to take a moment to personally thank DAVID at your Sodo location, for all of their help yesterday.Knowledgeable, fast, engaged & friendly; A real class act & credit to your store.
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December 2022 by Suzanne T.
I was looking for a stylish LED Floor Lamp and found an amazing one at Kasala Outlet. It was the last one, a floor model (no box), final sale. I took it home, wrapped it as a gift and set it by the tree. On Christmas day while setting it up, we had trouble getting the lamp head to stay in the extended position. We needed a special tool. I scrolled through the Kasala website and found the "contact us" link and sent an email asking if they knew of a special tool to tighten the arm with a photo of the fastener. Within 90 minutes I had a response - on Christmas Day! David, their E-Comerce Sales Specialist responded to let me know he would look into it by reaching out to one of the stores the next day to see if they could locate the tool and send it to me. Three days later I received the tool and the lamp is perfect. I can't say enough about the excellent service I have received over the years from Kasala Stores and Outlet. Two leather sofas, a dining room table, 4 rugs and countless other home furnishings - I will keep coming back to them every time! Their merchandise is beautiful, their service is amazing!!
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December 2022 by A B.
In search of a bed. Recently moved to WA state area and had sold my bed previous to the move. I waited nearly 2 months on a bed from West Elm - sleeping on air mattress at 60 years old - so I was beyond desperate and frustrated. Found Kasala Outlet from a general Google seach. From my first phone call with Juliette (delivery person) I think is her name to the Outlet store contact at with Shanilla to the actual delivery of bed within 7 days by Galen and Alma my experience was super positive, despite one small glitch. They were all helpful and sympathetic to my ongoing situation. Purchased the Alcove queen bed and love it so far! It is important that people and businesses get the positive feedback and commendation they deserve and have earned. Kasala has now become my new go-to furniture store. Also thanks to Ashley (super friendly) whom we met afterwards while shopping the Bellevue store. He sent email to mgmt on my behalf and now I'm doing my own review. Thanks also to the guy (Outlet) with the long red hair, great green sweater and sympathetic ear who patiently listened to my lament and answered all questions. Great job and great people in my encounter with Kasala. West Elm has lost a loyal longtime customer.
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October 2022 by Alex Bourdages
Interesting pieces and a nice staff, but the stock was very limited.
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May 2022 by The Cortland
Rip in my ottoman I bought. I don't have the time to drive way back there to return. Lesson learned. "all that glitters is NOT gold"
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April 2022 by Kathleen Matthews
I enjoyed my experience at Kasala sodo. The sales people were fun and helpful and they had a lot of cool, quality decor at discounted prices. I would definitely check it out during your home decorating process and I will definitely go back.
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April 2022 by Tad Bixby
Plenty of high quality furnishings that fit all kinds of environments. One question: How do you select a couch that fits me at 6ft and wife who is 5ft2in? I'm comfy and her feet don't touch the floor...
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December 2021 by Rachel K.
The people are amazing and the furniture is amazing!! What more could you want? They have so many fun options and there is always a great selection of different colors. Our couch and chair are super comfy and everything was delivered on time.
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December 2021 by Bill Swedberg
Nothing fancy about this place, but the food is excellent! I had the East Caribbean Bowl. Delicious!
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December 2021 by Eric Liao
Highly recommend! Great service and warranty. Friendly staff!
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November 2021 by Christopher Kauffman
Just go to the full price store & save the trouble.
