July 2023 by Marilynn Hayward
Do not lease a printer from Kelly Connect!!!! We leased a printer from them several years ago. Our printer was not working properly and they traded our printer out to be fixed. It was never fixed!!!! The local repair service kept telling us we were out of contract so they could charge for extras on top of our monthly lease payment. After being told numerous times we were out of contract by the local service company, we brought in another printer from another company and returned their printer. Parent company disagreed and stated we had to complete our lease payments. After tossing thousands of dollars at this company (which they supplied nothing for) to meet our obligation, they cheerfully continue to find others things to charge us for. I can't get behind a company that does not work directly with their support team. We were treated very poorly by this company and I highly recommend looking elsewhere for your printing needs!!!
