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November 2024 by Shafiqa Azimi
Irrespective of having an appointment or being a walk-in, there is always next day. The employees are super unprofessional and even they don’t check the system to Know if they have any scheduled customers to meet or not…
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June 2024 by Carolyn Duchesne
I went to this branch today while going through a personal situation that I was not handling very well (I'm embarrassed about how awful I was). Everyone there was very kind and patient and didn't hold it against me as far as helping me get through the transaction. Leaving a good review is such a small way to say thank you, but I don't know how else I can express my gratitude. This spacious branch is in a convenient, safe location, and if I weren't too embarrassed to ever go back I'd probably switch banks. Peace!
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June 2024 by Mike Ryan
Not sure why it's so difficult and expensive to get money orders/ cashier's checks.
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June 2024 by Bicentennial Bébé
I went to this branch today while going through a personal situation that I was not handling very well (I'm embarrassed about how awful I was). Everyone there was very kind and patient and didn't hold it against me as far as helping me get through the transaction. Leaving a good review is such a small way to say thank you, but I don't know how else I can express my gratitude. This spacious branch is in a convenient, safe location, and if I weren't too embarrassed to ever go back I'd probably switch banks. Peace!
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February 2024 by Jason Lorance
Staff on site and location were top-notch and reason for the 5 stars. However, the administration group they needed to deal with by phone were infuriatingly impossible to navigate adequate resolution with.
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November 2023 by GM
Always a waiting game with this people, they never have enough employees there. Tried to buy $100 worth of quarters. They didn't have enough on hand...... Now tell me isn't this a Bank.. BANKS DEAL WITH MONEY. THEY don't even deserve a one ⭐️.
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October 2023 by Christopher Sekerak
Terrible service from a representative working there. Simply sat down to an Asian lady that's not even from this country to be patronized and catch her Microagressions. The guy next to her office just looked over and turned a blind. Asian representative too.It was a head trip and it was disgusting behavior. The representative was intentionally wanting to make my business difficult. She caught feelings over whatever she didn't like about me. It was real low trust and patronizing. Got all offended about me coming in there to do my business. It wasn't difficult to see what was going on and something personal with her.
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July 2023 by Aleah Treftz
Understaffed to the point of my being the only person waiting and it taking 15 minutes to do a depositATM also not working
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April 2023 by Mark “Sammie hubbard” Williams
Let me just say the banker I was working with Evon was great with assistance. However this is the second checking account I’ve now had closed right after I tried to login to my online banking .they keep giving me the run around giving me some phone number to call to unlock my account . I call the phone number and the phone line them directs me to go into the branch, I go into the branch and they then give me another number to call . It’s been two weeks now and I’ve yet to have one single successful deposit into my account. I’m done trying ! I’m going to open account at becu and will never deal with key bank again
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November 2022 by Selvokaz Trunks
They need better Security. Very shady looking people have been hanging out in their lobby next to those Elevators. I came downstairs from another facility after 5pm on a Friday saw this guy just leaning against wall next to the elevator, dressed in all black street clothes, tall fat black guy, if he wasn't a thug, he was definitely trying to give off that air like he was. I even what what's up to him, he just nodded his head.GET BETTER SECURITY!
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August 2022 by Sammuel Coleman
It a great Place
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May 2022 by Kris H.
This is the worst bank in Seattle. The tellers are suspicious if you're not Asian and the management is EXTREMELY racist if you're not Asian. . The atm eats cash and the bank doesn't care. DO NOT BANK HERE
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March 2022 by don toboll
Very friendly workers and never had any issues
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September 2021 by Alex Leo
Friendly staff, usually not busy.
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July 2021 by Mike M.
May, and the manager- are absolutely unprofessional and rude. Should not be dealing with the public but rather cleaning toilets
