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November 2023 by Vladislav Voskresenskii
Thank you very much for your help in opening an account and issuing a card. Tony - you are the best!
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March 2023 by Raining In Seattle
The good: Very nice, helpful staff that will go above and beyond to be helpful.The not-so-good: the fees are very high compared to other banks and the exchange rate for a foreign currency order was much worse than the competition.
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November 2022 by Jessica Jones
The male bank teller wearing the mask was rude and weirdly nervous during my visit.
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July 2022 by Mr. G
I like the fact it is close and the staff are very nice and are always very helpful
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July 2022 by Udell Gibson
I like the fact it is close and the staff are very nice and are always very helpful
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February 2021 by Kyle Rose
My husband and I were warmly welcomed into Keybank's Ballard location last year and, through the process of opening a few accounts, it felt as though we were good friends being welcomed to a nice dinner party. In particular, Relationship Manager, Brian Jaynes, is the friendly, knowledgeable, go-above-and-beyond type of customer service rep that you only expect to find managing the concierge desk of a fine hotel or cruise ship. Brian, and his super helpful colleague, Joe, among others, continue to be invaluable assets in helping us manage our accounts and navigate banking, and we greatly appreciate the kindness and sincerity in answering all our questions and banking needs. Bravo to Ballard Keybank and their extremely customer-service-oriented team of nice people!
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May 2020 by Ted Nguyen
Very helpful and attentive bankers at this location. Coutesy and smiling faces every time I visit this branch. This is the kind of exemplary service keybank has been known for.
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October 2019 by Monica M.
Aydin was professional, friendly and patient with me . I had difficulty with my checking account and he handled it quickly. Highly recommend this branch. Easy garage parking and convenient Ballard location.
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October 2019 by M. M.
Aydin was professional, friendly and patient with me . I had difficulty with my checking account and he handled it quickly. Highly recommend this branch. Easy garage parking and convenient Ballard location.
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July 2019 by Eric
Absolutely, the best checking account I've ever had. It's free. They are professional, courteous and have hot coffee.
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July 2019 by Julia Hustler
ATM inside 7-11
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February 2019 by Eric Nesheim
Absolutely, the best checking account I've ever had. It's free. They are professional, courteous and have hot coffee.
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October 2018 by Jeremy Allen
Banking here for 15+ years. LOVE that many of the staff has been there years. They make it feel like a neighborhood bank. Our personal and business accounts are here and we appreciate our relationship together with Key!
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July 2017 by Ginger Ninjer
I switched to KeyBank from Wells Fargo, and opened my accounts in this branch. Never had an issue. Theyve always been friendly and beyond helpful with me. Everyone has unique banking experiences, but Ive also been with BoA and a couple banks in the past that are now gone like Wachovia, and honestly.... KeyBank has been my best experience ever.
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May 2017 by Ruste Ryan
I switched to KeyBank from Wells Fargo, and opened my accounts in this branch. Never had an issue. Theyve always been friendly and beyond helpful with me. Everyone has unique banking experiences, but Ive also been with BoA and a couple banks in the past that are now gone like Wachovia, and honestly.... KeyBank has been my best experience ever.
