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February 2024 by Jake King
*Just wanted to add a more recent 5 star edit since they repaired a flat with a nail for free. Thank you.I go there for the good warranty. I keep going for the good work.
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February 2024 by Jenny Gundersdorff
They repaired my flat tire so quickly and free of charge—thank you so much!
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February 2024 by Isabel Brown
Excellent customer service. I brought my car in for a flat tire repair right before closing and they fixed it in less than 20 minutes, free of charge.Thank you to the folks who helped me tonight and made it a seamless, stress free process.
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February 2024 by Friendly Shadow
Placed order and paid in full on 24 Nov over $1300. Tires were on back order, expected in January.No update from store so I called them. Called corporate when store said they didn’t see my order when no one called me when the tires were supposed to have come in to find out the store had cancelled my order.I will never use this store again.Corporate was very helpful and I will continue to use my home store in another state as I travel often.
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January 2024 by Kerry Summers
Always the most helpful people ever. Never feel like I'm being taken advantage of or that they are trying to make money off me.
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December 2023 by Jasin Pillow
I had my car towed from work to Les Schwab after parking and seeing that my tire was flat. They found the weight that balanced said tire inside, and it shredded the tire from the inside. So they replaced it for free. Thank you
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December 2023 by Sebastian
I have had only positive experience with this one. Great staff, good service, good expertise. The only downside is that they do not have all the possible tires and you may be forced to get some other brands (e.g., more expensive). A 4.5* would be ideal score, but since I cannot do that, I am rounding up to 5* since I think the 4.2* review score does not do it justice.
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December 2023 by Jason Ambrose
The team at store#373 in Seattle really helped me out. I was dealing with a family medical emergency and when I came to my car I had a flat. I was able to put air in the tire to make it to the shop. Unfortunately my tire couldn’t be fixed, but the team was able to move me up to the front of the line and get my new tires on and get me back out the door so I could head up to the hospital in Everett. I especially wanted to thank Steve who was the salesperson that worked with me. He recognized I had an urgent situation and help make sure they could get me in and out as quickly as possibly. Very much appreciated for the hard work, quick turnaround, and going the extra mile on the customer service. Helped make my difficult day a bit easier.
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December 2023 by Rachel Fiesterman
The last time I came here. To get my tires rotated and balanced. They did neither one of these. They made me wait all day. Literally from 9am till 2pm. I came the day before and let them know I was coming the next day for those specific things. I was told to come in early am hours. Did that. The manager of the day that day. Spoke to me as I was next in line. I waited in line for like an hour. There were only a couple of people waiting. He told me that I wouldn't be in till 2. I told him what I was told. Previous to my coming to the counter and waiting for the long time. I herd the person tell the man who was in front of me that his vehicle will be in at 10. I felt like I was being racial profiled and disrespected. When the car was in the garage they did nothing besides take my tires off. And put then back on. I went immediately to another place and they did what I asked without a long wait. No bad feelings from them. And a woman did the work in the garage by herself.
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October 2023 by Chris F.
Friend got a flat tire on the way home from work(screw in tire). Stopped in to get help and they said they weren't doing anymore service for the day. On the website it literally says "Walk-ins are always welcome" It was a little after 4pm, I understand if they were looking for brakes or something but this was a flat tire. They asked how they were supposed to get home, girl at the counter shrugged and said "sorry". Friend had to drive home on a leaking tire, horrible customer service. I know 2 people not buying tires from you anymore. Maybe you're just so busy, you don't even care.
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October 2023 by Julie
These guys are top notch! They got us in immediately on a Saturday for a punctured tire when others told us to wait until Monday. And their work was fast and excellent. We will never go anywhere else!
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September 2023 by Brian Koob
I decided to try Les Schwab as I heard they had better service than Discount Tire despite being more expensive. So I picked the tires I wanted online and set up an appointment to have them changed nearly a week early. Today I left work early, but when I got here they didn't have the tires in. Now I have to wait until Saturday, and spend my Saturday at the tire shop. Off to a bad start.
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July 2023 by David
I blew a tire out a few miles away today, and rolled in on my spare right before the store closed, desperate for help. I do not live anywhere near Seattle and I would have been stuck if I couldn't get a replacement.Everyone was really nice to me, from the first guy who helped me out, to the guy who pulled my car in, as well as the girl at the front desk. They got me taken care of and back on the road very quickly. No one made me feel any kind of way even though they were about to close. I really appreciate the kindness and the professionalism, I highly recommend this Les Schwab.
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July 2023 by Allen D
Always good service. I have been a Les Schwab customer for over 45 years. I use to pull a 40 foot horse trailer more than 100,000 miles a year and Les Schwab always took care of my needs for the trailer and towing truck all that time.
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June 2023 by Yash Ketkar
Had a flat tire and they tried to upsell me by telling me to replace all of them when I asked if replacing one is okay, they said yes and told me to come a week later saying it was not in stock from their vendor, after waiting for them for a week and going in they say it still wasn’t in stock and that they have no eta and that they would call me when it’s available. It has been a another week after that now. They are just a waste of time, do not bother going here.
