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December 2023 by J L
Time of visit: 5:10pm, 12/28/2023.Came in for an exchange to get right size jeans. A store clerk (A hispanic girl of age 20s) couldn’t find a right one online, instead recommended an alternative choice. But i was told it would be more, because it’s not on sales. So decided to do a full refund. After leaving and found out the refunded amount was slightly less. I went back but the manager (An obese red hair woman of 30s) told it was for a shopping bag fee. Overall the experience as a customer was extremely negative for their lack of compassion, and rude treatments received. I would nit shop at this location again.
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December 2023 by Craig Luckenbill
I have worked and played in levis until they practically fall apart. Now they barely last a few months before they tear. They still look new , with a big hole in the worse place. They still charge a premium, more than ever, but the quality is not there. 3 pairs of 550 relaxed fit jeans later I finally figured it out. Stay away from their garbage.
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November 2023 by Brady Rushing
Val and Julia were amazing! Val helped me find the best pair of jeans for an exchange. She explained the differences and had me try on a few alternatives to what I had ordered online. Julia helped me on the register quickly with the original return and ringing up the new pairs of jeans. I'll definitely be back!
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November 2023 by Josh
Awful process returning things. Christmas music way too early.
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September 2023 by George Warnell
I went to this store specifically to purchase backpatches for jeans that I already owned. The manager ( asst manager??) was willing to sell me 5 patches without having them sewn on in the store as I didn't have the jeans with me. It was an awesome experience! I plan on bringing in all my jeans (12 pairs) soon and have the backpatches sewn on. We also picked some up from the Levis store in Times Square and Pentagon Mall while on vacay last week. Each location had different backpatches in stock so lots of variety. Very stoked to have these cool patches sewn on!
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July 2023 by Steve Midas
Found a very hard-to-find 541 with 30/30 dims. Pricing is consistent with Levi's stuff you see everywhere, but this store is for the special find. They have stitching service available, but do not sell shoes that you would find in outlets like Marshall's.Styles are not really available for POC's, & really not catered for ones that are shapely.Great for peeps like me with flat butts.Midas 4-stars for the hard to finds.
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June 2023 by Tyson Kim
This location is great! Very friendly and accommodating staff who welcomes you as soon as you come in. Special shout out to the girl who's in charge of tailoring, she does a fantastic job and provided amazing customer service. Would easily come back.
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May 2023 by Julia H
Val was so helpful! Made finding new jeans (usually really stressful) a total breeze. Good selection, too.
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April 2023 by G Bird
The girl Elly was very helpful. She let me know about the store having a sale for the day. She also saved me an extra ten percent at the register for the email notification thing.
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April 2023 by Technician Of all
The girl Elly was very helpful. She let me know about the store having a sale for the day. She also saved me an extra ten percent at the register for the email notification thing.
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February 2023 by Gaby Sánchez
Flor was really helpful and kind when giving me options to shop from.I love the idea of customizing my jeans with patches. The whole shop it’s really cute.
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February 2023 by Christen Barringer
Pretty small and didn’t have any of the stuff I wanted to look for here. I ended up going to the Levi’s store in Tulalip and they had everything.
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December 2022 by Jennifer Samdal
I never leave reviews but feel the need to counter some of the low-star ones. I like shopping here. Employees have helped both of my hard-to-get-just-right-jeans teenagers, plus my husband, so I keep coming back. Yes, it can get busy on weekends but that's because Levis are popular.
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October 2022 by Bill Craven
This store is great!!! The employees are always so friendly.
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September 2022 by Ilia Prikhodko
Hi, i had worse shopping experience in my whole life in this store1 visit. I bought jeans2 visit. I return jeans and by another pair (because in store they didn’t have my size) (on photo) store girl told me I need to return after 1 week because they will have right size3 visit. After 6 days, today I went to the store and tried to return number 2 jeans because they are too big but manager told me I can’t wear them wile returning, then I bought another pair of jeans that at least can fit my belt area but they are too short. then manager sell me jeans number 3 i wear them and trying to return num 2. Manager say I cannot return them, then I change my jeans again and say for him please I want to return jeans that I bought 20 minets ago I will by new on internet , manager responds me that he cannot help me I call customer support line, and manager call the security, 2 security guys went to the store one speak with customer service specialist, I continue speak with customer service specialist and security guy is punch me and i almost fall.I am studying English and I am confused by the size, but this is not a reason for hypocrisy towards me.if you not an American citizen and you don't want experience what i experienced i recommend to avoid this soreIt was the most worst shopping experience in my entire life, I think I will avoid Levis store in future.
