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September 2023 by Gothic Hippy
Called in advance to check if they had a specific item. They confirmed they did only they were just too lazy to look, and they did not have it.
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May 2023 by Larry B.
I just bought trinkets there, but I enjoyed my visit. Hopefully in the future I can spend some more money there.
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March 2023 by Sean Moore
Nice hats
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February 2023 by One Two
DON'T WORK FOR LIDS OR LIDS LOCKER ROOMS!!! They take advantage of hard working employees and then throw them away the second they see no value in them!! If you know your work ethic and know you're a hard worker, find a company that will actually value you!!
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January 2023 by L H
DON'T WORK FOR LIDS OR LIDS LOCKER ROOMS!!! They take advantage of hard working employees and then throw them away the second they see no value in them!! If you know your work ethic and know you're a hard worker, find a company that will actually value you!!
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June 2022 by Kim Rice
Great staff and good deals on quality hats.
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April 2022 by Kenneth B.
Kyle needs a promotion, knew my hat right away always remembers me and puts me on with the new style every two weeks. RAISE please, can't go in not seeing him making more money
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January 2022 by Dacia P
Messed up the embroidered twice on beanie showed the first mistake from last time and the second hat came out way worse wrong size, wrong color, and had random black strings sticking out on the design, first time the guy said that they couldn’t fix the mistake and I would have to pay for a second one def not paying for a third one. Giant waste of money
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December 2021 by Mikayla T.
This was possibly the worst customer service I've ever seen. Not a word when I came in not a simple hi how are you doing do you need help looking for anything. Not only that but the girl working there was so uninterested in the job she was talking with her friends right in the middle of the store with her friends on her phone talking about her sneaky link lol on top of that talking s*** about some girl & when she did help me she was irritated to even help me get some custom hats. I won't be coming back if I could give this place a one star I would, wish I got her name she was horrible.
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September 2021 by Todd Zimmer-Tovar
Reason for one star, had no choice or there would be no stars. Terrible customer service. Out of three employees there they not once asked if I needed any assistance even after waving and smiling hoping to get their attention. They asked if I needed assistance after I walked up to check with what I decided to settle for. Horrible service. If you reach for the ladder it’s a quick way of grabbing their attention.
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September 2021 by Fabian Oropeza
Nice ?
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September 2021 by TD ZIM
Reason for one star, had no choice or there would be no stars. Terrible customer service. Out of three employees there they not once asked if I needed any assistance even after waving and smiling hoping to get their attention. They asked if I needed assistance after I walked up to check with what I decided to settle for. Horrible service. If you reach for the ladder it’s a quick way of grabbing their attention.
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August 2021 by Crissondra Doxey
I went here to find a nice snapback for my boyfriend and i's anniversary and I must say the worker here was amazing. She was all on her own running the place, still helping all customers and was so friendly. She did a beautiful job on the hat I hat customized and was so impressed by the service! Thank you for all your hard work and making your customers happy. You are truly talented!
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May 2021 by Diamond Williams
My husband is a U.S. Navy Disabled Veteran and he loves Lids. He has a huge collection of hats and with Lids giving him a Military discount he'll keep coming back for great deals. Everytime we come to Lids everyone is always so nice and friendly.
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May 2021 by BRYAN STONE
Came in this morning to try and get a custom hat made the guy at the counter was super helpful can’t wait to get my custom hat made!!
