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May 2022 by Daniel Tuttle
Warning!Called with very specific information about the problem. I had researched it online and found the answer "unrepairable hardware error". I told them this when I called, and they assured me they had fixed this type of issue before.$82 later... "we can't fix it. Would you like us to recycle the printer?"If they had not lied to me initially, this wouldn't be such a blatant ripoff.
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May 2022 by Cymba the Enlightened
Customer Service is awesome!
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November 2021 by Martin Sloley
Brought this beast back from the grave!
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August 2021 by Daniel Bishop
Love their recycling program. None of the big companies like HP and Canon can do what they do
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July 2021 by John Finn
Had a printer at my office that needed servicing because of loud noises and jams and they were able to come out the very next day. Their technician was able to take apart my printer apart, fix the problem, and reassemble it in less than an hour. Very impressed!
