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January 2025 by Stephanie Scott
They, being Janet, don’t answer their phone so don’t bother with them
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January 2025 by Trent Wilson
Pleasant to work with! Quick, easy, concise!
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January 2025 by Washington Seattle
Lots of crime on their properties, homeless people and thieves, and racist neighbors. They are very special knowing that we are in Getto Everett
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November 2024 by Saray
I have needed emergency help twice and it has taken more than 12 hours to send someone. The person arrives and doesn't solve anything, I'm still without electricity in my yard
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November 2024 by Kyle Lucek
We have received 'how are we doing' surveys and follow up emails several times since moving in and every time we have a list of things to get addressed, including maintenance requests. But instead of fixing these we just get another email for a survey or a self-inspection of the apartment with pictures of what's wrong. Very few of the issues we have talked about before or in that inspection have actually been addressed and followed through on yet. Please be less automated and more personal and actually address issues you want us to point out.
Since leaving this review I have already received another 'how are we doing?' email that redirected me to this review. But still no word from anyone at Maple Leaf about fixing anything.
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November 2024 by Tiffany Lamoreaux
We are new tenants with Maple Leaf and so far they have been prompt to respond to any needs and professional at all times. Great property managers!
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November 2024 by Kathy Banas
Property is well kept and clean
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November 2024 by B M
Maple Leaf regularly does not follow up after maintenance requests. Water damage from multiple plumbing issues took them literally years to fix after having to call the city to inspect the unaddressed violations at the property.
If I were a property owner, I would not choose them. Their vendors have caused damage to the property, which I have reported, but they would not address. Your property will not be in safe hands.
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November 2024 by Briana Bell
I've been with Maple Leaf for almost 10 years now, and have had varied service. This most recent maintenance request was done professionally and with care, although I didn't get notified that it was complete. I appreciate that the whole property management company is working to improve communication overall, which may not have previously been up to standard. I plan to continue living here and I hope they strive toward continuous improvement. Care in this business is extremely important.
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October 2024 by Sue Garred
Wasted no time at all & got me a new D/W! They are on top of service requests!!
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October 2024 by Troy Fenlason
Still waiting on keys
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October 2024 by dylan colt
No response to maintenance request for over 2 months.
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October 2024 by Aaron Ward
maintenance staff is exceptional
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September 2024 by Jenelle West
Easy process, house was very clean!
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September 2024 by Tim Clemen
Be very careful to mark all poorly worn and unworkable material in the house and apartment before moving in. They will penalize the renter to pay for those materials that were worn, improperly installed and not functional.
