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December 2023 by Sara Keesler
I had a wonderful experience today at MSVH. I brought my newly arrived older kitty in because she seemed to be having some trouble and they took such great care of me and her both. I can absolutely recommend them for feline urgent care!
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November 2023 by Autumn Eve
Took my senior cat in to check his eyes (going blind) and get his nails trimmed. I had called days before hand to make an appointment. The front desk told me they had no openings and just do a walk in Friday morning at 7am. I confirmed this with her 3 times on the phone, that a walk in at 7am was ok and just call before you arrive. I arrived Friday morning and the front desk told me there was no doctors at the office yet and told me to come back. They fit me in at a later time appointment which I had to take time off to drive home and return again later twice.They ended up doing blood work, said we need urine test (after he got so stressed and freaked out and his urine had a little blood), totaling $900. When I brought my cat back home, he completely stopped eating and was wobbling. He did not recover and he was never in this state before the appointment. He couldn't stand anymore, stopped drinking, though we tried syringe with liquid, his pills for Thyroid (they prescribed) crushed up, chicken broth, also tried puree chicken. Nothing worked, he died 4 days later. He may of been a senior cat with issues, but he was eating and walking just fine before his appointment. I am utterly crushed and angry with them.
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October 2023 by Anali E.
this vet had very helpful and caring staff. they're willing to answer any questions you may have in depth and don't seem annoyed by your lack of understanding. it's a very clean and comfortable environment! hopefully i won't be back, but if i am i'll certainly be relieved my cat will be in good hands.
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October 2023 by Autumn E.
Took my senior cat in to check his eyes (going blind) and get his nails trimmed. I had called days before hand to make an appointment. The front desk told me they had no openings and just do a walk in Friday morning at 7am. I confirmed this with her 3 times on the phone, that a walk in at 7am was ok and just call before you arrive. I arrived Friday morning and the front desk told me there was no doctors at the office yet and told me to come back. They fit me in at a later time appointment which I had to take time off to drive home and return again later twice. They ended up doing blood work, said we need urine test (after he got so stressed and freaked out and his urine had a little blood), totaling $900. When I brought my cat back home, he completely stopped eating and was wobbling. He did not recover and he was never in this state before the appointment. He couldn't stand anymore, stopped drinking, though we tried syringe with liquid, his pills for Thyroid (they prescribed) crushed up, chicken broth, also tried puree chicken. Nothing worked, he died 4 days later. He may of been a senior cat with issues, but he was eating and walking just fine before his appointment. I am utterly crushed and angry with them.
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September 2023 by Lrstyle Laura Romeo
From kindness to caring, authentic and honest. I brought my sweet cat in for the first time, knowing the outlook was grim. The room was clean and designed thoughtfully with a little space for my cat to hide. Reed was sweet and gentle with him and the doctor she too was efficient and thoughtful and kind. They showed compassion and gave me options without guilt. Firm facts , a hug and tissue. Truly a caring place that i would highly recommend for your pets. Grateful for the experience at the end of his life??
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September 2023 by Kimberly Chan
The team at MSVH is the best.In a freak accident Friday night, my cat Daphne got stuck in a tiny corner behind my water heater in my closet (I believe she jumped up to explore and slipped down). She ended up being stuck there for nearly 17 hours since my new property management's emergency maintenance never showed up, despite repeated calling. Also, nearly every "emergency service" plumber in the Puget Sound area didn’t consider a live animal at risk of dying from lack of water and food isn't a true "emergency". I didn’t sleep at all that night, and my cat cried for hours.After a plumber drained the water heater to move it and free Daphne, I dropped her off at MSVH for urgent care. Dr. Kimmel made sure to cover all the bases with Daphne: she administered gabapentin for anxiety relief, an antibiotic to prevent a UTI, an anti-inflammatory for sore hind legs, and an IV for dehydration; ran a blood panel to ensure Daphne’s kidney and liver function weren’t impacted by stress; and even cleaned her up since Daphne soiled herself during the incident. Dr. Kimmel called throughout the day to communicate Daphne’s status and care — I so appreciate how thorough and transparent she was!I was actually supposed to move to San Francisco the same day, so Dr. Kimmel also made sure Daphne was okay to fly and move into a new home that night. She administered an additional dosage of gabapentin before I picked Daphne up, setting her up for success for her first flight! Thanks to Dr. Kimmel, Daphne fully recovered from the traumatic incident in 2 days.Daphne also saw Dr. Love for her primary care the past two years. Dr. Love is just as kind and knowledgeable as Dr. Kimmel! I can't say more wonderful things about this business, and am sad that I’ll need to find a new vet in my new city. Hopefully, the new vet will treat Daphne like a queen like MSVH always has.
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September 2023 by Kay
We use Mercer Street Vet regularly because they are close to the house, but they really stood out to us when it mattered recently. Our younger pup was feeling unwell, he had been to the emergency vet (not Mercer St Vet) already a week before with really no resolve, we went back to the same emergency vet a week later and they were packed full. We were desperate to get him in somewhere, we called Mercer Street and they took him in for the day on short notice, and worked around other appointments to run testing. We had an answer by the end of day, for a fraction of the cost of the emergency vet. It was the perfect balance for his situation as well, he didn't need to be stabilized but obviously something wasn't quite right, we needed urgent but not emergency care.Our pup is pretty active, but he is calm there. They have taken the time to work with him every time so he in more comfortable there in the long term. He was a nervous wreck at the emergency vet, and it made us all just a bit more stressed. I already really liked this place, from the front desk people to the vets, but I am so sold after this last interaction with them.
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September 2023 by Jeanette
I just transferred to the area temporarily and needed a vet. My friend takes her pets to Mercer and suggested it to me. I was able to get my cat in for an appointment relatively quickly. I needed to follow up from an out of state vet's recommendation for tooth extraction. From the consultation, to blood work, to the day of sedation and tooth cleaning, we were treated superbly. Detailed instructions, questions thoroughly answered, text messages inquiring about how my cat was feeling - I was definitely impressed. After the tooth evaluation and cleaning, I was advised that he didn't even need any teeth extracted. No needless procedures or racking up unnecessary costs. I wish I lived here permanently, I would love to have them as our vets for life. 100% hands down the best experience ever.
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September 2023 by Noelle Reimers
I really like this vet! They were very kind and helpful for me and my cat. Getting an appointment was quick and easy and the pricing was fair.
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July 2023 by Sean Yang
They did a great job for my scared cat's first visit. I had a lot of trouble putting her in the carrier and she seemer so stressed. The visit ended up being very smooth and they handled her so well!
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July 2023 by lei wang
This is my first time visiting the Mercer Street Veterinary Hospital, and it is so far the best experience I've ever had with any vet. The entire process was streamlined, and it was a breeze to finish the wellness check and vaccinations. I highly recommend this place if you are in the area looking for high quality care for your fur friend. Would 100% come back again.
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June 2023 by Mee Lee
My 11years cat was sick. First time my cat visit mercer street veterinary hospital and they were very friendly and helpful . All the staff was nice and Dr. Takes care of my cat needs. Very gentle and carefully checking him and treats him. Also many advices too.I recommend this hospital to all the pet parents. Thank you ?.
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June 2023 by Sarah Alderin
The best vet we've ever been to, hands down. We bring our cat, Dim Sum, and our puppy, Georgie, here and have always been so happy with the service we've received. Georgie gets excited and looks forward to when she can come visit because of how much she adores everyone here. It is obvious that every person who works here cares deeply about the wellbeing of every animal that comes in.
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June 2023 by Cailin D
I have had great experiences here! The entire staff is always super helpful and nice. The doctors have helped solve multiple problems for my kitties and I trust them to keep them healthy. The services have been expensive, but they are very transparent about pricing and always send cost estimates.
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June 2023 by Yihan Yu
I've had a good experience with Mercer Street Vet until recently when I brought my dog in for diarrhea. The vet prescribed procedures that totaled $400 without physically examining my dog. I questioned the need for the IV fluid injection because my dog was drinking and eating normally. When I raised this issue, the vet responded by saying she wasn't sure if my dog was dehydrated and proceeded to roughly grab his mouth to check. It's no surprise that my poor dog was scared by this encounter. What's even more concerning is that the vet kept blaming his fearfulness, which seems questionable considering he had a thorough check-up by another vet just four days ago with no issues. It makes me wonder about their approach and whether they truly prioritize the well-being and comfort of our beloved pets.
