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May 2023 by Tory Frol
We have worked with Montlake Insurance since its inception, and we previously didn’t know that an insurance company could make our lives easier. Unfortunately, there have been several instances when we have needed to call upon our insurance (sewer line break, car accident, etc.), and each time an unexpected life event occurs, Thomas is our first phone call. He always answers his phone and helps us navigate the situation from the get-go so we don’t go down a path of utilizing resources that will someday conflict with the insurance claim. Beyond the logistics, Thomas and Lindsey really care about us and always look for ways for us to benefit from using them as our brokers. After our car accident, Thomas called several times to check in to see how we were doing. I was one time at a business meeting and Lindsey overheard that our nanny had gone to grad school and was no longer working for us. Later that day, Lindsey called me to confirm the nanny was no longer an employee because we had added her as a driver to our car insurance policy and I forgot to remove her from the policy when she went to grad school. Lindsey not only removed her from the policy but was able to back-date the policy from the date the nanny left and get us a refund check for the time we were paying for her to be on the policy when she wasn’t an employee. Every year that our policies are due for renewal, Montlake Insurance shops a huge roster of carriers to get us the best coverage at the best price possible, and they do all of that work behind the scenes without us asking for it. We cannot recommend Montlake Insurance more!
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March 2023 by Megan DeAmbrosio
Wonderful experience working with Thomas! Cannot recommend him more.
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March 2023 by Atusa Savio
Thomas and Lindsey are some of the most caring and trustworthy individuals I know. They’re incredibly honest people that you can rely on.
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March 2023 by Rachel Renninger
We used Thomas and Montlake Insurance Group when we bought our house a couple years ago. He was very knowledgeable and quick to respond to all of our questions. He made the process so easy and we switched our auto policy to him as well. Since then he has continued to be great to work with and very helpful when we have needed to add a new driver and a new vehicle. Definitely recommend!
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March 2023 by Lauren Patrick
I’ve worked with Montlake Insurance Group since their inception in 2020 and am extremely happy to be a client. Thomas presented many insurance options for me over a variety of carriers and helped me to select the perfect policy and carrier for my needs. Over the years, he’s followed up regarding any premium increases and what my options would be. I love that I can call or text Thomas with any questions about any of my policies and would highly recommend MIG to anyone looking for homeowners or auto insurance.
