Norco Medical provides equipment and fittings for CPAP machines and face masks. The staff is described as patient, thoughtful, knowledgeable, caring, kind, helpful, and professional. They take time to evaluate correct fits, answer questions thoroughly, and talk customers through how to get used to their equipment, understanding that it can be challenging. The experience is noted as easy and quick, leaving customers feeling they have a good handle on their health needs. While the location can be understaffed at times, leading to potential wait times on the phone or in person, the in-person service is consistently reported as extremely helpful. Customers express a high level of trust in the team's expertise and state they would return to this location again.
Hayes H. provided excellent consult on use of my CPAP appratice. Clear, responsive to my questions and proactive about potential aspect of machine use to make me feel confident in using a new apparatice. Hats off to Hayes for top quality customer service.
May 2026
Had an appt to pick up a machine. Started on time. Classroom setting with 3 others.
Hayes was the instructor. Very well done - skilled instructor in this area with equipment, insurance coverages and purchasing parts / filters ongoing.
Well done.
December 2025
Came in to swap CPAP supplies and the gentleman that waited on me was super quick, efficient and professional.
