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April 2025 by Peter Inslee
Absolutely fantastic staff. Always helpful and kind to me and my family. Thank you so much for everything!!!
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March 2025 by Dametrice Watson
I tried to deposit a check last week gotta treated like a criminal. Never put a bad check in my account once. Then they let me deposit just to hold my money for an other week. It’s my money. I lost my new job over this dumb situation
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August 2024 by L SG
Opened this account two months ago called twice and never received a debit card
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November 2023 by S G.
I used to love Nordstrom. Easy returns. Lots of help and customer service. I bought a dress for a wedding and it arrived today with no return label and no order number. Tried to get a return label and the chat was terrible. She hung up without helping me finish anything. I won't shop there again. Bye Nordstrom
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September 2023 by Alexander B.
This is a nicer Nordstrom I've seen - on par with the one downtown Chicago. Lots of high quality brands to choose from over 5 levels, attentive employees, and just overall well organized.
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August 2023 by Truman H.
Deanene and her tailor are great. I had a last minute interview come up for tomorrow morning, and my current suit I use for interviews I have outgrown. I had 45 minutes before the store closed when I left work, and I called the menswear dept letting them know what I needed, and to see if they had time to help me pick something out. Deanene had something immediately ready when I got there, called the tailor to see if they could perform a rush hem on the pants, and I had a brand new suit set with two minutes to spare before the store closed. Exceeded Expectations. Well done.
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March 2023 by Michelle F.
This is the original Nordy and it is one of the best! I was actually here in 2009 and was not too impressed with this store. But in 2019, it had been remodeled and looks better than ever! The service is awesome as usual. They have a great assortment of clothing and shoe brands.This store gets extremely busy. They have some high quality snacks at the ebar. This Nordstrom also had a lot of unique beauty brands that are not found in Florida or even California. This is a must see store for any Nordstrom fan. This is where it all started.
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February 2023 by Jeffrey S.
Nordstrom Seattle is literally the nicest department store I've ever seen. It's reminiscent of the days where service and top notch selection were the norm and shopping was more like an event than a chore. It has a vibe similar to what I'd experienced visiting Saks in Manhattan or maybe Macy's 40 years ago before it started to suck. This location surpasses Neiman's and maybe even Bergdorf Goodman. The selection is endless featuring brands like Louis Vuitton, Gucci and Chanel. And in days where finding someone to help you can be next to impossible, Nordstrom is chock full of exceptional people who are more than happy to assist. It also makes me a little sad because my local Nordstrom more closely resembles a Macy's than their flagship Seattle location. I'm not sure why their satellite locations have fallen so far but truly they have. Perhaps it's for this reason why I was so completely blown away.If it wasn't the better part of 3000 miles or a 6 hour plane ride away, this would be my go to location for whatever they sell that I'm in the market to buy. And yeah, I know I can shop online for whatever but it's not the same. Norstrom Seattle makes me long for a simpler but more elegant time where service and selection overshadowed deep discount racks. There's something very Mrs. Maisel-ish about it which makes it a go to whenever i'm in the area.
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January 2023 by Frank B.
Nordstroms the quintessential shopping store in Seattle. Been shopping at Nordy's for ages so I'm an expert on the business. After all these years the merchandise has greatly improved at the downtown location. Huge names from Gucci , Prada and Balenciaga a favorite of Kanye Wests. However the custom maid business clothing represents my favorite part of the Nordstrom experience. If spent hours going through swatch's of fabrics picking shirts and suits. All things custom are exceptional for the look of FRANK B!Moving over to the shoe section it's a enormous variety of business and casual offering for my feet. But enough about Franks feet the store I love the most is the Louis Vuitton store on the main floor of the building. Not the largest but plenty of LV treats for Frank B. For LV enthusiasts it's the only Louis Vuitton in Seattle. And last but not least should I feel the need for nourishment the Café Nordstrom is where I dine! A quality meal is a must before you shop! Anyways it's all I have regarding Nordstroms!
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January 2023 by Andrew S.
It's been several years since I have been to the downtown Seattle location. There is a strong law enforcement presence at all doors to this location. It's obvious these are not private security but off duty police officers. The men's section is located on the lower level. Zegna is the main brand I look at for ties. The staff are very friendly and not pushy. Even though one check out register was crowded, an employee came up to me and asked if I needed assistance. I pointed to the line and he took me to another register to complete my transaction. Thank you for doing this on a rainy and cold day in Seattle.
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November 2022 by Sebastian T.
So I bought a pant and 2 shirts. 400 ish. I added another item and they saw it, they had it. My partner and I saw him with it. I dosed off. I came home and they did not charge it, or put it in the bag. No shirt. I looked for the item up next day and it's like it never existed on the app. It wasn't even on the shelves. They took it out of the shelves. Which is ok. But don't bamboozle me. Let me know you can't sell that shirt so I can just get something else for my occasion. I came home to wear it and it wasn't in the bag. Went to look for it at the store the next day, gone, retired. No small, medium4x or whatever. Every other clothes was the same from 2 days before. My ticket says Joslyn which was the great girl that helped. Who charged me was a tired old f*g male like me that hid the shirt cause he knew there was acallback instead of telling me. If you can't sell something, just say it.
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November 2022 by Sindu K.
One of the favorite places to shop, but I am quite disappointed with the Nordstroms in Washington state. I have previously shopped at Nordstrom in Virginia and Florida, they were great!! The staff is nice, no complaints there but I don't see a variety in the clothing and shoes. Would recommend this place but one thing to keep in mind is that the collection is limited.
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November 2022 by Justina B.
Good morning, I wanted to reach out to express my disappointment and frustration with Nordstrom and the booking system for the Breakfast with Santa. I've attempted to purchase four tickets numerous times over the past two weeks using different mobile devices, browsers and computers all to no avail. I called the number on the site without success. I've walked into Downtown Seattle Nordstrom requesting assistance and was directed to an email address. The person I corresponded with via email just sent me notifications that there were openings and dismissed my issue that the site would not allow me to make the purchase. Even today when I go online and select the open date and time I receive a notification the selection is no longer available even though if I refresh the availability page the selections shows as available. I am disappointed with this entire experience and am surprised to run into this with Nordstrom. I know your company prides itself on high quality customer service and this was far from that.
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November 2022 by Julie P.
I am a Nordstrom customer and make it a point to visit the Nordstrom in any city we travel to. This location is one of the best. The store is large with a great selection of designer and reasonable price point items. The store employees are helpful and kind without being aggressive. They include Louis V, Chanel and several other designer boutiques inside the store. I purchased a great coat and my sales experience was really good. Given that this is maybe the only large department store left downtown it's really nice that it seems to be doing well. Plenty of options to spend an afternoon shopping and definitely meets the "dopamine dressing" mark.
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November 2022 by Don Alexander
I am very happy I joined up. Everyone has been very helpful and friendly, especially Meagan B. I love that there are shared branches all over the county. I have also only been a member a short time and I am already receiving interest back! I couldn't be happier!
