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April 2024 by Rolando Morales
IT WAS AWESOME ??
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March 2024 by lunar chamvong
I LOVED MY CUSTOMER EXPERIENCE! I made a purchase for my ex a little while back, unfortunately things didn’t work out and I definitely wanted to exchange my necklace out. And it worked out! Got necklaces that I really really love for myself!!!
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August 2023 by Enjunay Jones-lee
I just wanted to take the time out to thank Alejandra. I went through hoops and loops with about 3 different piercing pagodas and her customer service was just above and beyond and I appreciate everything she did to help me.
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August 2023 by Google user
I just wanted to take the time out to thank Alejandra. I went through hoops and loops with about 3 different piercing pagodas and her customer service was just above and beyond and I appreciate everything she did to help me.
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April 2023 by Jony Davidson
Super nice cool explained super well would definitely go back
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August 2022 by Lulia Ghebrihiwot
They were very nice and respectful towards the way that they proceeded with the process. Amazing job on my ears!!!
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August 2022 by Franklin Stein
The team that helped me was amazing and very helpful. 10/10 recommended!!
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May 2022 by Holly Nelson
My piercer, KAY, was kind and knowledgeable, offering over 7 years of experience. (She looked really young but I'm in my 40's so everyone looks young now days :) ) She took time to explain ALL the do's and don'ts. She talked through the steps as we were taking them. Kay made a couple of rebellious 40-something-woman feel welcomed and adventurous...unlike our teenaged sons. haha THANK YOU KAY and ANNABELLE!
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February 2022 by Jade K.
I took my kid here to get piercings only to find out 7 days later that they tried to get a credit card for me. I did not apply for one nor did I sign for one. A simple piercing was all we went for! What kind of business practice is this I seriously think the guy working that day needs to be fired for this vast lack of judgment. Thank god the employee didn't have my DOB or last 4 of my SS# or who knows what could have happened. The credit card company is now turning this in as fraudulent access. Date of service 2/7/22 time was 3 pm.
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December 2021 by Alexander Wekell
Don't get caught sitting in their chair
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November 2021 by Kylee Leypoldt
Took my 6 minth old here for her ears. The piercer was named Yasmin, dark haired young gal. She sold us on some very basic saline cleaning solution by telling us it is "numbing spray"... found out, it's not. There was 3 people working there, the other 2 ladies stayed over in the other corner of the kiosk and looked at a cell phone and talked. There were 2 other eligible employees to assist with the ear piercing. Instead, she decided to pierce my daughters ears 1 at a time, then proceeded to not squeeze the gun hard enough and it got stuck in my babies ear, then panicked and started wiggling the damn thing while this earring is stuck in her earlobe. After punching it the rest if the way through they held her head down on the other side and punched through the other earlobe. My kid screamed the whole time through this. I will never come back here, nor will I ever even pierce another child of mine. People recommended these guys to me, and they honestly were awful. I couldn't leave there fast enough. It made me nauseous. Also ended up paying 100$ for saline solution, earrings, and the piercing itself.
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November 2021 by Adrienne Butts
What started out a wonderful experience quickly turned for me. I had my babygirl ears pierced here and the staff was friendly on this day. We came back for my son’s homecoming and brought him ear rings to wear that night. Thank god we bought 2 pairs because the ones he was set to wear broke as soon as he tried to put them on. Knowing that there is a 90 policy, I take them back only a few days shy of a month.Now, the experience and atmosphere has changed. When I walk up, one female associate is preparing to pierce someone. She is literally standing in front of me prepping. Not a single hello, I’ll be right with you, or even acknowledge my presence. Jordan, male associate was walking away with garbage. So, I waited for about 5 minutes before he returned. As he returns, Still my presence has not been acknowledged ( I have been there for a total of 15 minutes now). I wait about 5 more minutes of them talking amongst each other while the female was piercing and Jordan stood texting on his phone.At this point, I’m irritated. I ask, is he on break? Should I come back?The female signals for him to help and he did not look happy to be helping as he did before. I presented the earrings that broke and told him “I don’t need a replacement or a refund. If you guys can just fix these, it would be great.” He tells me I need a warranty to get them repaired or replaced. I pointed out on the receipt the policy and was still turned away. I got the manager phone number and she apologized and gave me a 20 percent discount over the phone. And I was still in the mall so I went back to exchange. The female associate now refuses to help me because the boss spoke with Jordan even tho she knew the situation. Jordan tells her to just exchange them.Now, I was almost ready to forgive them and maybe shop again but my name is Adrienne Butts and in their system and their manager still gave the discount to Adrian Brooks ??♀️
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August 2021 by Frances Pini
The sale associate was very polite and friendly I stopped by to get my ears done had clothespins on my ears so I wouldn't feel the pain?
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August 2021 by lavina bright
The sales associates where professional and very accommodating Their customer service skills were great even though they were extremely busy. Yes I would recommend this company to my family and friends.!!!
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February 2021 by eli peek
I went to this place the staff was so awesome, fun and helpful I actually felt like family. Such a great experience, even beyond words !! Lisa helped me by helping me pick our items to get for my girl and my 2 daughters.. I will recommend anybody to come here!! I wasn't getting a piercing but thought about getting one after I saw how easy and comfortable the piercer was, I'm thinking I might just come back and get mine!! ?Cheers!
