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March 2024 by Maksim Watton
Jim was very helpful, got lost and he helped me find my way. Easy rental, better customer service.
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March 2024 by Piper Stephenson
Jim was an amazing help.
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March 2024 by Patricia Andrews
Jim was so nice, thank you
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March 2024 by Joel Rosen
Jim is super nice and very helpful. He helped us get our 2nd unit very quickly and provides overall excellent customer service!
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December 2023 by Test test
Really appreciated Jim helping me get my storage unit! He was delightful to talk with and offered good insight into things to explore in the community!
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August 2023 by Ollie Le
thanks Wesley!!! u were great:)- so helpful- overall demeanor was very optimistic and having the know-how!!! thank you Wesley!!!
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August 2023 by ron schmeer
David was super helpful and super professional helping me find a really good deal on a suitable unit?
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June 2023 by S Williams
Jim, at University Village Public Storage, has been really helpful, pleasant and is easy to work with. The location is very convenient as well.
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March 2023 by Douglas Rait
In the years using the U Village location, Jim was been terrific. He is helpful and creates a positive environment for the customers. Thanks for all you do, Jim!
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January 2023 by Tom Deitrich
Jim gets 5 stars for his ingenuity getting me the promised supplies I needed
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December 2022 by Rawnisha Stewart
Jim is wonderful and funny best public storage ever
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October 2022 by Lynn Drake
The manager is Jim and he is really kind and helpful.
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September 2022 by Katy Busch
I went to get boxes to move my mother-n-laws house after her passing. Jim met me with a giant smile and helped me pick what I needed to pack up her house. He even let me take a few recycled boxes to help out!! He was so personable and made the experience really easy and memorable!!! Thank you Jim!!
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August 2022 by Hailey C.
I would rate this establishment a 0 if I could, because I literally had no help. I went to simply get boxes. The hours on the door read they were open till 5, I went at 3:30pm on a Saturday. No one was at the desk, nor inside. The doors were locked. I called the number on the door twice Which sent me to cooperate so they could reach out to an employee at the location. The man on the phone also said that they would be back within 20-30 minutes, as it might have been a lunch break, which did not happen. The call then got transferred to the location and no one picked up. I would have totally complained to the location in person, but ... SMH. Do better. At least let customers know no one is at the location.
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July 2022 by Andrea D.
what a joke those reviews are. i see in one review he says "they even called me when i forgot to lock my unit" are you stupid? that is "them" the managers, setting up their "your unit was unlocked" that's exactly what they tell you after they've burglarized your unit, they tell you your unit is open. not that it was broken into or burglarized. those reviews are the managers covering for eachother. yeah we know its the managers calling their lowlife l**** friends with trucks to come steal their customers property. do not take anything to public storage. they are paying yelp to remove real reviews. yelp is in on the cover-up!!! below is my original review that yelp keeps removing and other real reviews
