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September 2025 by greg hanson
Public storage is a big disappointment. They have been bought out by some big corporation. Can't get through on the phone. Can't pay with cash. Looking for somewhere else to store
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September 2025 by Tasia Todd
JANELLE IS AMAZING! So helpful and knowledgeable about sizes!! Thank you girl!!!! ❤️❤️❤️
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August 2025 by JACQUELYN SMITH
We stopped by to check out available units yesterday and the door was locked. We could see the attendant at the desk who pointedly ignored us while we waited. My friend pulled the handle to see if it was just stuck since she wouldn't look up or acknowledge us at all, but it was definitely locked. She scoffed at us and wouldn't look out way so we walked away after that. Unnecessarily rude.
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August 2025 by Dylan
The app and website are broken, but the front desk was friendly and able to help me quickly. Thanks Janelle and Ryan!
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August 2025 by Cathleen Horng
Excellent customer service and handled the problem correctly. Thank you, Janelle, for resolving my question.
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August 2025 by Tiff Monique
Terrible place that raises their rates after offering you a deal to get in. They close at 6pm which doesn’t give working people time to get in and out like they want to. They have a sign that says restroom but there isn’t a restroom so they should probably take the sign down. With all the better storage places in town don’t go to this inconvenient dump.
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July 2025 by Her Ego Hair LLC
Janelle was so professional and helpful assisting with my new storage unit. She was very through and answered any questions I had!! I defiantly recommend this public storage location and meet with Janelle
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July 2025 by Spencer Morse
Was a little daunted when we started looking for a storage unit, but Jeannette had all of the answers, was incredibly patient and friendly, and got us exactly what we needed. Hats of to Jeannette for making our rental process as easy as it could be, thanks a million!
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July 2025 by Griffin Donaldson
John was very pleasant and helpful.
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July 2025 by Tracy Loller
Edit: I will say, although they’re almost never in the office (you might get lucky waiting around for an hour or so), Janelle is pretty sweet. After finally picking up my new keys for my lock on my storage she blessed me with a credit for my troubles, which I do really appreciate. However, I AM keeping the score at a 3 star max because honestly upper upper management, whoever is above Janelle, should really be making sure there is at least two employees on site every day. One that man’s the office, and one that walks the property at the VERY least. It’s not fair to the single employee working, and it’s definitely not fair to the tenants that need assistance from the office.
Original: Storage itself is alright. The worst thing about this location is that there is NEVER anyone in the office. I lost my keys weeks ago and requested a lock change, it was done, I was told to come pick up my keys, and EVERYTIME I call, no answer, EVERYTIME I visit, no one in the office. It’s really frustrating that I’m paying over a hundred dollars a month for storage that I have ZERO access or help at.
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June 2025 by Natasha Tripathi
UPDATED POST:
I'm updating my review because the day after I wrote it I got two calls from Public Storage to explain what went wrong and make amends. Both Ryan and Janelle were incredibly helpful and diligent in helping me with my concerns about my storage unit. I really appreciate their help and I appreciate the time they put into sorting things out.
ORIGINAL POST: Poor customer service. I have called at least three times to talk to the property manager. I have left messages and no one calls backs. Meanwhile the monthly rate keeps going up.
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June 2025 by RD RR
I’ve been storing at this location for quite sometime now, and I must say- Janelle, thank you for always making sure our units are secured, making your tenants feel safe, being professional and resourceful!
From maintaining the property’s cleanliness to keeping the facility’s features are up to date & functioning- I appreciate your hard work in all that you do!
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June 2025 by Edward Hines
Great service with a friendly smile. Couldn't ask for more.
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April 2025 by Ipolitas Dunaravich
Most certainly not open at 6 am. I came at around 8 and no one was there.
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April 2025 by Jalen Kam
i booked an appointment today to have a tour of my storage unit and Janelle, Lisa and Ryan was there to helped me with everything. They were really nice and made me feel welcomed as well.
