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October 2023 by Levi Holderby
They didn't have the tequila I was looking for, but the guy who unlocked the case for me was friendly and quick.
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July 2023 by JC C.
Never received any type of email/sms/pigeon notification that the prescription had been filled and was ready for pickup. In fact, a day before the fill date, this pharmacist strongly suggested I go somewhere else to get my medications.I tried changing my pharmacist to Costco in Lynnwood. It was the pharmacist at that location that told me the script was filled elsewhere. They couldn't see where, but I knew it was this annoying Safeway at 35th and 75th.Avoid. Avoid. Avoid.
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May 2023 by Carol K.
You know, if there is anyway one has a choice about where they can shop, choosing this Safeway is nearly masochistic. once again, I've gone in with a straightforward mission and I've left wanting to start smoking again out of frustration and general bewilderment . How they stay in business is a mystery, I'm sorry to say. I had to purchase one item. one. I considered checking myself out but saw a clerk I liked and who I've had good luck with before. this time the Safeway checkout trackpad wasn't working and it was an obvious problem that no one but the kind clerk seemed to care about fixing. When it was time for me to enter my information, the customer before me hadn't finished so I had to finish for her, but the pad wcouldnt respond to touch by finger. Finally found after both of us pecking away in vain, that the digital pen did. But it wasn't working well enough for me to check out ,still. I went through the usual "cash back", etc, prompts and finished. I'd thought. then the clerk started assembling a stack of cash, oddly. The woman behind me asked if I'd wanted cash back, and no, I didn't and hadn't. I never authorized that money to come out of my account. Suddenly I hear a manager insisting "we have to give it back"! You HAVE to take it". Repeatedly, ok, I get it, but did he? I'd had nothing to do with it. I know, no big deal, but on top of every other disappointment there, I had to laugh, just because I only wanted one simple thing. No one mentioned when they were going to fix this problem, no apology, no validation, and it just bugged me , why 60 bucks, why not 6000, or 6 dollars? it had zilch to do with anything I'd entered. Even while "pecking in vain", there was nothing to do with an amount of cash! Now I'll have to find an ATM I can re-deposit the cash Safeway decided to arbitrarily remove, just classic. Gotta love the immediate blaming the customer, too. Stuff happens, I think they'd do better with honey than vinegar. Plus, wont all customers want a check out pad thing to respond to touch? Just tell us. I'll try the other option next time, but I like engaging with humans, my bad. Tell us what's going on next time. The last thing I want while shopping is some misunderstanding or problems, but until I move from this area, well, wish me luck!
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January 2022 by Brian H.
How did we end up with a parking ticket for going to Safeway? I guess they are trying to manage parking by punishing customers. Well, good news is that they have at least one household of customers less to worry about now and they can use our parking now. They appear to use a parking management company that gives you a ticket if anyone in your vehicle goes to one of the other stores. We were trying to be efficient, but our 5 minute stop to pickup some quick household goods at lunch has taken up quite a bit of time trying to dispute the lousy ticket.
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October 2021 by Tom D.
The incompetence of the deli staff is baffling. Did I mention the ham they put in the breakfast burrito I ordered ended up being a greyish color and smelled foul? Well yeah that happened...
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September 2021 by Jay E.
This is a store you should avoid if you aren't ready to face absolute rudeness and profiling. The assistant manager and the store manager were very rude towards me for no reason. Very racist. So I chose to leave. Would not recommend this store to anyone that has kids.
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July 2021 by Jon Caldwell
It’s awsome it’s very friendly
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May 2021 by Leighton L.
Dear Safeway, I would like to compliment you on your staff. Assistant Manager Kristina was great. She was covering the bakery at the Safeway 35th Ave Seattle store when I came in on Friday morning 5/21/21. I was there to pick up my order of a dozen apple fritters which I had ordered on Wednesday. I informed the staff that I was there to pick up and then waited and waited. I then repeated my request to another staff member who then telephoned the bakery but no one answered. Eventually, I went shopping for other items in the hope that my order would be ready when I returned. When Asst. Mgr. Kristina became aware that my pastry order was missing, she tracked me down in the store and explained what had happened. Unfortunately though, she said she did not have a dozen apple fritters left but she did come up with a good customer satisfaction substitute solution. Although I did not get the full dozen apple fritters, she did make me feel that Safeway values each customer very highly. She went the extra mile for her customer! Thanks!
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March 2020 by Matthew R.
This Safeway is such a let down. The lady at the prepared food area is usually rude and gets upset when I want to check out there after grabbing just food from her area. The restrooms are absolutely disgusting. There's a deadly virus going on and that bathroom smells like urine and they had p*** splatter on the walls. They were out of paper towels and they don't have any type of checklist on their door showing last time it was cleaned. I've used it a few times and it's always in the same condition. Please clean your damn restrooms! Not that hard
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March 2020 by Marta C.
I would like to make a complaint regarding the pharmacy at my local Safeway. This is the 2nd time in 2 months that I have had problems getting my rx filled. On Thursday my Dr sent the rx to the Safeway pharmacy and instead of them calling me to tell me that they don't have my medication in stock I find out when I call to see why I haven't gotten a message that it is ready to be picked up! This is not acceptable. Last month I called in for my refill 7 days before I needed it, they had 7 days to tell be the medication was out of stock and not expected anytime soon. I waited 5 days to get a call that it was ready for p/u a week before I called to check. Today I called 2 days after a new rx had been sent and it was the same story. Now here it is Friday evening and my Dr won't be back in the office until Monday. This is a medication that can have serious consequences if I run out. I will no longer get my medication filled at that pharmacy and I filled a formal complaint but I feel strongly that this kind of thing could have serious ramifications if the medication was something insulin or blood pressure medicine. Unhappy customer
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September 2019 by Vanessa Z.
Try the deli they make the best wraps! Chicken tender bacon ranch w cucumber! Swiss cheese or cheddar! Love that they are 24hrs store not deli and the convenience of being around the corner also
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April 2019 by John K.
Never has the items I want and is often out of stock. The store often has long lines and is understaffed. If you have a question, good luck finding a staff member. The only redeeming quality is the location.
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January 2019 by Tarah F.
I use to come here because its close to where I live for the next month as I travel for my job. Checker who was very heavy set said Hello to the woman in front of me. When I smiled, thinking he was going to say hello to me he said NOTHING. No hello, No did you find what you needed, No Nothing. Basic customer service that is selective by this checker. He looked over my head to not make eye contact and said nothing to me the Entire time during my check out process. As I grabbed my bags, he said hello to the man behind me and started conversation. There was only one difference between the three of them and myself. I am noticing this area of Seattle has RETAIL RACISM. I am going to continue to see if more businesses are like this in SEATTLE. My money is as good as anyone elses. My money helps pay your wage. My money helps to keep you open. I can choose to go elsewhere and I have. Another problem is that they are not pulling expired food. I purchased food that expired way to fast and when I started paying attention to expiration dates they had expired foods still on the shelf for sale.
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August 2018 by Tammy E.
This is one of my go-to grocery stores but the parking lot seems to always be full when I come here - that or the design of the parking lot just makes it seem like it. In the evenings you can only use one entrance/exit and there are often vagrant folks outside. I haven't had any issues here, but it isn't my favorite Safeway in the area. I prefer to visit this location during the day if I can help it. The produce section is a bit lacking at this store, as they don't have a very large physical space in the store to put it all in. Luckily if they don't have something I need there is another Safeway a few blocks west on 75th and Roosevelt.