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November 2023 by j d
Pharmacy.. Kaitlyn with a K. Awesome. Friendly. Informative
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October 2023 by Sydney M.
There is an employee there who is so unbelievably rude to customers. He has no patience for the most basic things. I'm not sure what type of rage he has in his personal life that he feels the need to be an asshole to customers but he needs to figure some shit out. I won't go to this grocery store anymore because he will always ruin my night somehow
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October 2023 by Gary Paulson
What happened to the old crew? They had half as many people before and yet now they don't answer the phone!! Now every, single time I try to reach them by phone..NO ANSWER! That's just not acceptable! Before this was not a problem! I guess it's time to switch pharmacies! I hear that they're on strike! So to the Selfish Greedy CEO's of Safeway! You just lost a pharmacy and store customer! Good pharmacists shouldn't have to Strike in order to get good wages and fair treatment! You wanna play that way Rich Man! I don't have to spend my money at your store either!! I've already transferred my meds to the mom and pop pharmacy up the street! Bubbye!
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October 2023 by B L
Generally good. They are now overwhelmed because they have their pharmacist administering vaccines.
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October 2023 by John H.
The pharmacy at the Ballard Safeway is the most unresponsive pharmacy I have dealt with anywhere. As previous reviewers have said, they do not answer their phone nor do they return calls. Further, the pharmacy website requires that you first sign into your grocery account and then sign in (again) to your pharmacy account. Once in, the site is rather clumsy. Among other things, it has given me conflicting notifications as to the status of the prescription in question. Since they do not answer their phone or return messages, the only way I was able to get an unambiguous answer as to whether or not the prescription was ready was to go to the store in person. Avoid this pharmacy if at all possible!
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October 2023 by Sarah H.
A nightmare. This used to be a great pharmacy and then for some reason everyone quit. I take medications that I can't miss. You can't count on this Safeway to even answer their phone let alone get your medications filled on time. Multiple mistakes. This is a PHARMACY dispensing medications that can't be messed with. A disaster. Go anywhere else.
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September 2023 by ren bennett
Go somewhere else, they never have the prescription you need
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September 2023 by Brandon L.
Phone is not answered and messages are not heard. Safeway Pharmacy on Market does not answer their phone. The line instructs you to leave a message and says a pharmacy staff will return the call. I left a message yesterday, and again today. No one returned my call. Went in to store and Pharmacist said she had no time to take phone calls and that she will not bother to retrieve messages. Told her in that case, the voicemail message should not tell people to leave a message, because it misleads patients. The Pharmacist just gave a shrug. She may be overworked, but she is also licensed and has patients with medical needs, and she is ok lying to them. Also, rude. In effect you have to go in person to get your prescription filled. And there is no guarantee that they will have your medication in stock. But there is no way to know whether they do except by going in person. And either way they do not care.
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September 2023 by Gerard Thai
So far, so great. Pharmacy tech is very friendly and helpful. Def recommend!
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August 2023 by Gerard T.
I came to this pharmacy last month asking if my meds could be transferred here from Kelly Ross and was told it wouldn't be a problem. So far, so good. I've had my meds filled twice now and the pharmacy tech has gone out of her way to make sure everything was taken care of. She also seems very pleasant and friendly. My receipt says "scott" was the cashier but I doubt that's her name. This is also great because I don't go to the grocery store as much as I should so this gives me a good reason to go.
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April 2023 by Ronnie Lee Rainwater
I have used Safeway Pharmacy exclusively for over 10 years now. They have amazing prices even without discount coupons! In addition they gladly accept Molina or Apple Health Insurance which came in handy for a while when I was extremely sick with breast cancer & still now as I suffer from Epilepsy and will be taking anti-seizure medication the rest of my life. The staff is great also and they always text me when my prescriptions are ready!
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October 2022 by Gail C.
I've liked this Safeway Ballard pharmacy - friendly and close and usually organized. They have been advertising and sending texts to me saying - "No wait - get your flu or booster shot here." so I made an appt. online for 3:30 today. I got to the pharmacy at 3:25 and the line to the ONE open window (ONE person working besides the pharmacist) was 6 people long. So, I popped my head into the waiting room (4 people were there) and asked if I could just wait in there as I had an appt. The very nice man (nurse administering the shots) said we had to check in so the 4 people and I headed out to stand in line behind everyone else. (No sign on the door so while waiting I stopped others and told them they needed to check in.) One window and one person (amazingly pleasant for how frustrated people were) to check people in (not as quick as it sounds) AND also get prescriptions. God forbid someone had a question. I finally got my shots 25 mins after my appt and asked for the test kids I'd ordered (at Safeway's prompting) and was told I would have to stand in line again!! I did but once I got back to the front, I was told that it would take awhile - they had to enter a prescription for them and I could pick them up another day. Honestly, I was so concerned about the lady waiting in line behind me (maybe in her 90s and she looked exhausted) so I said I would come back another day. Bottom line? For a 3:30 appt, I left the store 55 minutes later. So frustrating to see the large sign near the counter and fliers in the room all said, "SKIP THE LINE!" . Really??? Talk about over-promise/under-deliver. Very unhappy with Safeway.
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May 2022 by Justin Hendley
It's a decent Safeway. Staff is friendly. The one complaint i do have is every time I've purchased some chicken tenders from this stores deli, the breading on the tenders is literally tooth-chippingly crunchy. This is not an isolated incident. I've given the tenders a chance on a few different occasions and every time they've been ridiculously crunchy. This isn't so at other Safeways I've frequented over the years. Other than that, it's a nice place to get your groceries.
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March 2022 by Tim Holland
Refuses to honor vaccine appointments because of systemic incompetence in Safeway's ability to disperse protocols.
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December 2021 by ROGER NELSON
This pharmacy located in Ballard Safeway is very convenient located in back of their store, the pharmacist and the pharmacy help are all very friendly and willing to help you with your prescription or your benefits no matter what type of card or program you have for your prescriptions to get you the lowest cost !!! AAA+++AAA