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February 2024 by Danni Rohall
Really nice and knowledgeable… and not in a man-splaining way. I took my Buick in to check the defrost and they had the car ready in a couple hours at an amazing price. I’m taking my car in tomorrow for a different issue and I have no worries about it. Plus, they’re open on Saturdays.
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January 2024 by R H
I had an issue with my car starting, seemingly an issue with the terminals and brought it to this shop. They looked at it right away and spotted a small crack in one of the terminals (I didn't spot it when I looked before). The swapped the broken one out for newer and sturdier one and the car started better than ever. They didn't charge me at all, neither for the time spent or the part. Excellent service and communication.
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January 2024 by Kaitlin Sandberg
These guys are so kind, work quickly, and do great work. Now my neighborhood go-to for vehicle repair! Thank you, Tony and Mike!
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October 2023 by Ashton Beavers
Dropped the car off at 9am to have the check engine light diagnosed; The repairs were all done the same day and I picked up the car at 6pm!
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October 2023 by William Farrara
Great group of guys,very honest and affordable, Don't take your car or truck anywhere else!!
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July 2023 by Brandon Butler
They don’t call you like they say they are my car was supposed to be done and yesterday and they didn’t even bother to call meAnd update if they finished or not now I’m stuck another day without my car f this place frfr
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June 2023 by Lucas Tuppeny
took my 1980 bmw 633csi here. kind staff, quick turnaround. would recommend.
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June 2023 by Jimmie S.
I cannot emphasize this enough: do not take your car to this shop. Please do not be fooled by the Yelp/Google reviews or the polished website like I was. I'm guessing the shop was recently sold or they pay people to publish reviews for them, because I had an absolute trainwreck of an experience with this place. I'm not being hyperbolic when I say this is one of the worst experiences I've ever had with a business. - They do not work with insurance, even if they claim to.- Took five weeks when they quoted me one.- Didn't call me ONCE in five weeks to update me about anything. - Stonewalled the insurance and didn't call them back. My car was vandalized the first week of May when someone drilled a hole into my gas tank, so I called around to five local shops for estimates. Scott Sherman was the cheapest, by about $200. So after I confirmed with Michael that they worked with insurance directly, and specifically State Farm, I arranged for a tow. I gave them the number for the insurance claims department and they quoted me one week to turn the car around. I let them know I needed to have it back before the end of May. I call in after a week and ask if the car is ready. They said they couldn't get ahold of my insurance after trying repeatedly so they'd call again. Naturally, didn't call to let me know. A few days go by and the insurance still hasn't heard from them, so I gave State Farm the shop's number to call directly. My insurance agent tells me that the shop won't call them back and only seems to pick up when they call from a different number. When I called, Michael said "oh you want to talk to the other guy but he's in the bathroom right now." Strange - he seems to have been in the bathroom every time I call. Two more weeks go by, and dozens of calls later, Scott Sherman hasn't even started working on the car nor have they filed any estimates with State Farm. At two points, the claims department called the shop to walk them through the B2B submission process. My agent confirmed that they didn't submit anything, despite telling the claims team they did. It's the end of May and Scott Sherman won't return my calls, work with the insurance, and still hasn't replaced my gas tank. At this stage, I'm worried they don't even have my car, so I stop by after work to ensure my car is really there. I go in to light a fire under them and they tell me their computer hasn't been working but they can get me the quote the insurance has been asking for. Interesting that they knew exactly what I would ask about before I even had the chance. Thankfully, my car is still there, but excuse after excuse and they say the car will be done by end of the week. We're well into June at this point, and I'm starting to look up legal options to prepare myself. My agent calls me and says they can either tow the car to another location (at my expense) or just pay up front and hope that insurance will pay based on the shop's estimate. They finally finished the car the second week in June and the insurance fully reimbursed me, not even three days after getting my car back. I understand being a mechanic near a big city must mean you deal with some difficult people but that's no excuse for the way these guys conducted themselves. Do NOT be tricked by their website, the reviews, or the prices they quote if you're looking to have your car repaired quickly and especially if you're hoping to involve insurance. TERRIBLE.
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June 2023 by Catherine G.
I am lucky enough to live in walking distance to this great shop. I have been coming here for the whole four years that I've lived in Greenwood. The service is unbeatable. The humor from the staff is top notch ;) they do an amazing job and the prices are fair. They are great in communicating how the car is doing if you leave it there for the day. They never try to upsell you or tell you something is wrong with the car if it isn't. Plus the signs in their lobby are hysterical but seriously. Great spot. Highest of recommendations.
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May 2023 by Sandy Wolf
Michol was very helpful with an air bag sensor on my Fiat 500. He talked through the problem with me and found an ingenious solution. His team was very respectful and I never felt talked down to. I’ll definitely be returning.Service: General repairs & maintenance
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May 2023 by Leasha Long
Michael is such a detailed, honest and down to earth mechanic. It’s a small place with not a lot of aesthetic appeal but you’ll be treated fairly and like family. I highly recommend!
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April 2023 by Chase Brown
Scott Sherman is hands down the best shop I’ve delt with, took my truck to get fixed and couldn’t have been happier.Communication 10/10Professionalism 10/10Workmanship 10/10They were direct, clear and transparent about the cost.The team there went above and beyond to get me back on the road asap. After a getting a bad part from the vendor these guys drove to 4 hours to go pick up a part and bring it back just to make sure I could get my truck back quickly. Would give y’all more stars if I could. Thanks for everything and I will be back if I ever need something else done.
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April 2023 by rustheap
Didn’t even have to leave my truck. Thought I had some issues with the truck brought it in. The man at the front desk offered some good info on how to resolve my issue before spending money. And it worked. I’m know who I mechanics I’ll be going to in the future
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February 2023 by Integrity Nineteen eightynine
Scott Sherman is the best. They are patient, helpful, responsive, and explain everything in detail.Services: Engine repair
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November 2022 by Matt Takemoto
Kind, professional, quick service, good prices...what else can you ask for? I've tried multiple auto shops around the Seattle area and these folks are the most honest ones I've found so far.Services: Steering & suspension repair