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June 2023 by Rodney Tom
These guys are the best! I wouldn't go anywhere else for your pressure washing needs. They promised my pressure washer would be done in 5 business days, it was done the next day. Very reasonable prices. Last time I went to Ben’s, they tried to rip me off once they realized I was a residential customer. I had bought a nozzle from them the year before for $75, and the salesperson then tried to sell it to me for $170. I called him on it and he sold it for $90. I'd rather go to a place I don't have to worry about trust. Seattle Pumps has my business after 20+ years with Ben’s.
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June 2023 by Mike Suraci
Staff at Seattle Pump & Equipment go out of their way to be of assistance to their Customers. When it comes to repairs, Mitch is an EXPERT.
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June 2023 by Rodney T.
These guys are the best! I wouldn't go anywhere else for your pressure washing needs. They promised my pressure washer would be done in five business days, it was done the next day. Very reasonable prices. Last time I went to Ben's, they tried to rip me off once they realized I was a residential customer. I had bought a nozzle from them the year before for $75, and the salesperson then tried to sell it to me for $170. I called him on it and he sold it for $90. I'd rather go to a place I don't have to worry about trust. Seattle Pumps has my business after 20+ years with Ben's.
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May 2023 by Patton Ren
Wrong installation of the pressure control switch! It caused more than a dozen safety valve leaks, which is a very dangerous installation! It shouldn't happen! Hope to learn from it in the future. Don't happen again.
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January 2023 by Nicholas Champion
I have been a customer of Seattle pump for 16 years and every single experience I have, brings a smile to my face. Every employee is proud to work there and is a wealth of knowledge. I am a customer for life and highly recommend to anyone for all your pressure washing or jetter needs.
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May 2022 by Hajarat Taiwo
Forget about the negative reviews you see, there are still some legit managers. I have tried so many managers and I got scammed until I met Mrs Roseline Jason , she's 100% legit and reliable. I just made my 3rd withdrawal all by myself without any extra charges. This time I invested $2500 and profited $26,320.
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October 2021 by f fu
Customer service is second to none! I had an emergency issue with a pump on my spray system which needed an immediate repair. They expedited an order for the part but there was a mishap with the manufacturer and their shipping. Mitch went above and beyond getting the part from another source and getting the repair done, communicating very well through the whole process. Definitely would recommend them! Know they'll take great care of you.
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March 2021 by Google user
Customer service is second to none! I had an emergency issue with a pump on my spray system which needed an immediate repair. They expedited an order for the part but there was a mishap with the manufacturer and their shipping. Mitch went above and beyond getting the part from another source and getting the repair done, communicating very well through the whole process. Definitely would recommend them! Know they'll take great care of you.
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May 2020 by Bonnie E.
I needed to get my pressure washer fixed and had trouble explaining the problem-I did not want to take my machine in because I have 45 stairs and the pressure washer is super heavy. Will, one of the service people told me to take a photo and email it to him. Will called me back within minutes and told me they had the part in store. When I arrived at the store, Will and the service team explained to me how to fix my pressure washer. I fixed the pressure washer at home and am so happy that Will and his team took the time to walk me through the repair. Excellent customer service.
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May 2020 by Eric Miller
Good dudes here. Scott was super friendly and kind. He went above and beyond to take care of me . Also: Mitch is the Yoda of pressure washers. The force is strong.
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December 2019 by Andy Sutter
The customer service experience is second to none. Cole was the person that helped me out with the equipment that I needed. He was honest and trustworthy. I'll definitely do business with him again!
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December 2019 by Ryan Roberts
Very helpful staff and reasonable prices for good equipment, they have never let me down and have always done awesome job for me. The parts they use are high quality commercial grade parts.
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October 2019 by Ed Moriarty
they were professional, fixed my power washer in 1/2 day, easy to work with, highly recommend
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August 2019 by Zach Tredd
Horrible service, regret buying a machine from them
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August 2019 by kevin s howard
Awesome service as always, there is no competition in seattle. Best in the business!
