Seattle’s Doorhouse is a family-owned business that has been serving homeowners, builders, and contractors in the Pacific Northwest since the 1930s. Known as the #1 door supplier in Seattle, the company offers a wide selection of interior and exterior doors, including solid wood doors, barn door tracks, and custom options to suit any need and budget. Customers appreciate the good value and the large inventory available at their SODO location, where helpful staff assist in finding the right door. The business is praised for its timely service, especially when quick turnaround is needed. Several reviews mention fast quotes, in-stock items, and efficient help loading doors into trucks. Customers have received doors in good shape, and the staff’s willingness to accommodate rush orders and help with framing or fitting is highly appreciated. However, some customers report quality issues that were only noticeable after installation, such as deep strike plate holes, crooked or misaligned cutouts, and poorly drilled deadbolt holes. On a few occasions, the doors arrived with the wrong jams, but the company was willing to remake or resolve these mistakes without argument. Customer service, especially regarding assistance after purchase, varies; some found the staff to be friendly and helpful, while others noted a lack of support when help was needed securing doors or addressing issues. Overall, Seattle’s Doorhouse offers a broad selection, competitive prices, and quick service, making it a popular choice for those needing doors, though potential buyers should be aware of possible quality concerns.
I very rarely leave reviews but customer service is tough to come by nowadays, and this establishment had the best in recent memory. They replaced a brand new door at their cost for a mistake that I made in the finishing process. I didn’t ask them to do this, but they offered. All my future door needs will go through... read full comment
December 2024
Dave was amazing. Brought in a broken door and the best measurements I could get and the team create me a perfect match. I am so pleased.
September 2024
We reached out to Seattle Doorhouse and Dave was very knowledgeable and helpful with our project. We appreciated the time he spent with us