Sephora: Where Beauty Celebrates You At Sephora, beauty enthusiasts can indulge in a diverse collection of fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, and Tatcha, along with affordable options from the Sephora Collection. The store offers a welcoming shopping experience where customers' unique qualities are celebrated. Customers can enjoy exclusive product launches, brand events, and convenient online order pick-up options at their local Sephora. The staff is generally friendly and helpful, with standout experiences from employees like Maria and Frankie, who go above and beyond to assist shoppers. However, some customers have reported less than stellar service, with a few employees seeming disinterested or bothered by requests for assistance. Despite these occasional instances, Sephora strives to provide a pleasant and inclusive environment for all beauty lovers.
On the 19th, I had a great interaction with a staff member—her name might have been Marina (not entirely sure). She was super friendly and cheerful at the register, and her energy honestly made me want to buy even more from the store!🤩
June 2025
Maria at the counter was amazing. Two times now that I’ve been in she is sweet, helpful, and just makes my day. It’s such a random encounter but always makes me feel so much better.
May 2025
Despite being obviously busy helping the many customers in the store, all of the employees were very friendly and accommodating. Zoe in particular was super helpful. She found me the perfect product, color matched my skin tone, and took the time to show me how to apply it. I left the store feeling great.