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November 2023 by R R
Says closes at 7. Here at 6:45 and the woman here was rude and didn’t let me in. Said they were closed
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October 2023 by Masya K.
Parking is available compared to the other downtown Sephora, but the retail workers have crusty attitudes. Went in two different times and was never asked for any assistance upon entering in. Their skin care selection is pretty limited, overall if you know what you are looking for and need to go in and be unbothered- this is the place. If you're looking for customer service and advice, might not be a great place for you.
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October 2023 by Against Corruption
Will never do business with this company thanks to their woke ads all over youtube with grown men dressing up as females. Clearly haven't learned from budlight.
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September 2023 by Bella L.
Shoutout to Venus for literally giving me the best most life changing makeup advice. I cannot thank her enough for the products and routine she suggested to me I feel so much better about my makeup and actually love doing it now. Thank you Venus!! You're amazing!!
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August 2023 by Stephanie Scott
My daughter wanted to come in for a lip stick. Of course came out with several items. It was a beautiful store and great customer service.
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July 2023 by Katia Ortiz
Nice store with, very helpful staff, and a huge variety of products.
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July 2023 by Vivian Zee
This is by far the best Sephora I have been to, all the testers colors/ shades are complete and customer services is excellent. The best shopping experience amount Sephora.
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June 2023 by Emma C.
We are on vacation when I visited this store. I am running out of moisturizer and in dire need of one, but I would not want to buy and commit to a bigger container that is not my brand since our vacation will only be for a week. Fortunately, Aonole came and helped and understood my situation. She showed me few brands to try, and offered to give me sampler of 2 moisturizers, for free! This is enough to get me through 7 days. I am even willing to pay for this but she said it's free. Shoutout to Aonole for her kindness and generosity. Also, she is very pretty, she very well represented Sephora with how she applied her make up, simple but elegant! Thank you Aonole!!!
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April 2023 by Brooklyn Beji
Worker accused me of trying to steal their perfume when there was peeling from the safety tag on the tester that I never peeled. He just assumed. Worst Sephora ever!
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February 2023 by Raghuvir Songhela
A 5-star, indeed! I had ordered a cologne through instacart from Sephora. Unfortunately, when I had received the order, it did not have any receipt. So, when I went in to the store to return, they had hard time locating my order. While the associate at the counter was struggling, the manager just jumped in and accepted my return as a one-time favor. This truly shows how much they value their customers. In future, I am going to buy directly from them and not via a third-party app! Kudos to the team!
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January 2023 by jjbelle
Juan is super rude, everyone else I’ve encountered makes up for it. They don’t pull online orders as soon as they get there/or they start from newest, so people waiting at the door for them to open are able to grab the last off the shelves. Annoying. 3 stars for location.
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January 2023 by Jonathan T.
I've been a Sephora customer for over a decade so I already know that is where I need to go to stock up on new makeup colors... went today to restock on foundation and concealer and Desiree helped me color match. Super easy, kind and knowledgeable. Thanks again, I am color testing right now gagged lol
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January 2023 by Sravanthi Pentakota
For a nature lover it's a big yes ✨?. There are wide variety of plants and some of them are very interesting. The only drawback is it's only for Amazon employees and their fellowmates. I understand it but it would be more enjoyable for everyone if it's public.
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January 2023 by Jessica Carver
Do not recommend. Staff immediately treats you like a criminal the moment you walk in the door. I understand how bad Seattle has become, but this experience was a shock. Never again.
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December 2022 by N S
The really tall cashier/ attendant on 2 different occasions , extremely rude and unwelcoming, they acted as if they were doing me a favor with returns, when asked for help with shade match they were very dismissive