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May 2025 by Aria
Love this Sherwin-Williams. The store is always clean/well-stocked and the staff is consistently friendly and knowledgeable. Special shoutout to Delaney, the manager - she was especially helpful/knowledgable and made the project I was working on much easier
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April 2025 by Mirza Mujdza
Usually I gets great service from Sherwin Williams employees, this store is not what I expected. Comments and chuckles from the back room as I was leaving, taunting. Came to buy a quart of paint that I needed, sold me a whole gallon that I don't need without giving me any other options.
I guess afternoon cool gang!!
Back roo
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April 2025 by Andreas
Carlos … all I need to say.
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December 2024 by Anton Volkov
Really helpful store stuff
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July 2024 by Nicholas Kramer
Sherwin Williams makes good paint and all, but my positive review is because Carlos was an absolute delight to work with. I'm a hobbyist and dabbler but don't actually know what I'm doing. He helped me understand the tradeoffs between the various paints and finishes, the right brushes to accomplish each task while still spending my money effectively, etc. Helped me navigate the complex arrays of options without being pushy or making me feel rushed. I love when salespeople treat you as a human first and a customer second. 🙏 Will definitely choose this location for my future projects.
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June 2024 by Dan Hoyt (Higgs-Boson)
Sherwin-Williams is the place to go if you want high quality paint and great customer service. We use them exclusively for our company, and recommend anyone else to do the same whether it's for a do-it-yourself project, or commercial need. They also take great care with their color matches and they are typically fantastic, such that they are often indistinguishable from the existing.
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May 2024 by B Tolef
Great sales associates. Good location. Good selection of paint products to go along with the paint I purchased.
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January 2024 by Shirley German
I'm reading the recent reviews for this store (Interbay, Seattle), and having been to this store a few months ago would probably agree with much of the negativity. However, I went there today and was pleasantly surprised and definitely impressed.Kate was working today. I was greeted pleasantly, given a plethora of useful information, and proceeded to provide me some of the best service I've received from a Sherwin Williams store, anywhere in Seattle. I look forward to coming back to this store if Kate will be there, and, hope that the manager will encourage all of their employees to support their customers under Kate's tutelage.
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November 2023 by Val
Disappointing Paint and Customer ServiceI recently had a very unsatisfactory experience with Sherwin-Williams. I visited the store in high hopes of finding quality paint, but I was left thoroughly disappointed.The first time I visited, I was promised a high-quality paint (duration of Tricorn black). However, the paint I purchased turned out to be anything but what was promised. It was streaky and difficult to work with, resulting in a frustrating and time-consuming painting process.Hoping for a solution, I returned to the store on the advice of their staff, who recommended a different product. I was told that the previous guidance was not made with professional knowledge. So I purchased more paint and products. But to my dismay, the problem persisted. The paint was just as streaky and problematic as the first one, and it was clear that the products were not living up to their claims.For a third time I went back into the store and bought more products and was directed to a different store to buy additional paint. I was told if the problem is still occurring that I should call the store so a Shermin Williams representative can come to check out as it seems to be a product quality issue.The paint was still an issue so I followed their advice and called to be told a representative will contact me the next business day but after waiting for a callback that never came, I realized the extent of their customer service issues.It's been several months since my initial complaint, and I'm left with subpar paint, hundreds of dollars wasted, ongoing frustration, time wasted, and a complete lack of resolution. This experience has been incredibly frustrating and disappointing, and I expected better from a well-known brand like Sherwin-Williams.In summary, my experience with Sherwin-Williams has been marred by poor product quality and a lack of follow-up and support from their customer service team. I cannot recommend their products or services based on this experience, and I hope that they take steps to improve their customer satisfaction in the future.
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October 2023 by Arbri Allaraj
Don't recommend this store. There is plenty other stores around here.The manager doesn't know how to communicate
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August 2023 by Kevin Zelko
Awesome paint store with great service. Thank you for assisting in my home needs and clients too.
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July 2023 by Basilio Martínez ruiz
Really good.
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June 2023 by Juan Gil
The worst customer service I have ever received from Sherwin Williams. Carlos was extremely unprofessional and was chuckling the entire time.I do not understand how a person with so many bad reviews continues to work there, I am collecting signatures from the other properties where we have an account with this store, so that it reaches corporate, this cannot continue to happen, I have been buying in the same store for 2 years, and today they did not want to provide me with a simple bucket,
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May 2023 by Juan G.
The worst customer service I have ever received from Sherwin Williams. Interbay seattle 2500 15th Ave W, Seattle, WA 98119, Carlos was extremely unprofessional and was chuckling the entire time.I do not understand how a person with so many bad reviews continues to work there, I am collecting signatures from the other properties where we have an account with this store, so that it reaches corporate, this cannot continue to happen, I have been buying in the same store for 2 years, and today they did not want to provide me with a simple bucket,
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January 2023 by Craig Nolte
Excellent advice from Delaney. She is very knowledgeable!
