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September 2023 by Ianthe Cytokine IV
Staff were super helpful, especially as I hardly knew anything and asked lots of questions
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July 2023 by J R
NO OFFENSE BUT THE STAFF INCLUDING THE MANAGERS ARE TEXTING AND IGNORING THE CUSTOMERS PERSONALITY IS A BIG FACTOR AND THEY JUST DON'T HAVE ANY IDEA ON HOW TO HELP NOR DEAL WITH CUSTOMERS. I SPOKE WITH THEM AND IT SOUNDS LIKE THEY HATE THEIR JOBS. I AM 100% SURE MY COMPANY NOR I WILL PURCHASE THEIR PRODUCTS EVER AGAIN. I TEND TO SUPPORT LOCAL BUSINESSES BY SHARING MY PROFITS WITH THEM.
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July 2023 by Jim Lecky
Sales associate at the Ballard store knows her stuff. She was able match a sample I brought in, help me identify the correct finish, and mixed a can of paint that was a pefect match for the job I was doing.
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April 2023 by Erika W.
Great customer service from Michael. He took the time to educate us on the different paints and finishes to help us pick the perfect paint for our project.
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October 2022 by Kay Lee
Awkward parking lot with a camped minivan and 2 large encampments at the corner of the lot. The exit was also hilly and tight to get out. People working there were friendly, but weren't able to help me find a match for Milgard's black windows, which I feel like shouldn't be too uncommon. Definitely don't feel safe enough to go back with my toddler until they clean the area up :(
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September 2022 by Kyle Hicks
Great service, helpful staff and good products.
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October 2021 by Marina Ivy-Mars
Nick is extremely helpful. He has deep understanding of stains. I’ve spoken to about 10 different associates across multiple stores and no one could help me with a good match like Nick could. He explained and educated. Was also very patient. While others made me feel like a crazy lady, cause they didn’t understand stains themselves.
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July 2021 by ROGER NELSON
Employees were very friendly and willing to help with their expertise to make sure I had what I needed. AAA+++AAA
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June 2021 by Curt Nakon
Great manager. They are short on supplies but he figured out how to complete my order anyway.
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June 2021 by Daniel Miller (dmillersc)
Everyone working here was very nice, and although they didn’t have the paint I needed, they went out of their way to help my find a place where I could find it. I am giving 4 stars instead of 5 just because I don’t think their method of only stocking paint at the beginning of each quarter is the most efficient, and this practice led to them being out of stock of what I needed.
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April 2021 by Marina Sidorko
Nick is extremely helpful. He has deep understanding of stains. I’ve spoken to about 10 different associates across multiple stores and no one could help me with a good match like Nick could. He explained and educated. Was also very patient. While others made me feel like a crazy lady, cause they didn’t understand stains themselves.
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February 2021 by Grace Ferrara
Consistently bad service at this branch. I ordered paint online and waited over two hours for it (when the website said it should take less than 2), went in to check on it and they said they didn’t have it in stock, but they couldn’t cancel it or send it to another branch because there was no manager on site. A phone call to let me know my order couldn’t be fulfilled would have been nice.
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November 2020 by John Hensley
Quick turn around, helpful staff
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October 2020 by Jared Worley
Nick is an absolute all star. His customer service and dedication is unmatched! Keep doing what you do man I appreciate you!
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September 2020 by Jan Kvamme
Sherwin-Williams is great paint. But, don't go to this branch. They are short-staffed and have less knowledgable help. Head down to the better branch on Leary Way!
