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October 2023 by Lisa B.
Tire Center is awful. They will only assist, even if you buy tires from there, by appointment. Appointment times were 2 weeks out. Waited for appointment and then had to wait in line behind everyone else, anyway. Once at the front of the line, they revisited every single question asked online for the appointment because they say they "don't get that information." To pick up car, hours after tires are on, you have to wait back in the same long line. Terribly inefficient process. Will never use Costco for tires, again.
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September 2023 by hayden s.
DONT WASTE YOUR TIME AT THE FOOD COURT. What happened to grabbing a quick snack on your way out after shopping? Did they lower they pay for the food court workers? Are they understaffed and under motivated? It takes 25 minutes to get a slice of pizza and hot dog. It take close to 45 mins to get a whole pizza. It's unacceptable and Costco managers see it's bad and deliberately do nothing.
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September 2023 by Myron Y.
Costcos Kirkland brand bacon bits are not like Hormel. I purchased several bags thinking to stock up for any shortages that may arise. They were a couple dollars cheaper per package so I thought "why not?" The first package I opened was completely moldy throughout so immediately tossed in the garbage. The second one has no mold but seemed to have an inordinate amount of fat. I segregated the fat from the meat and was amazed at huge amount. I then wrote Kirkland and reported my discoveries but have never heard back. I opened the remaining 2 packages; 1 had mold that I tossed out and the other I separated all the fat out and froze the balance. I'm only buying Hormel bacon bits from now on. It's a little more costly but no mold or huge amounts of fat to be concerned with.
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August 2023 by Jessica B.
Typical Costco. Parking lot was almost half full 15 minutes after opening. Lines to get gas were not too bad, we only had to wait for 2 cars ahead of us. However, if the line was any longer it wouldn't have been worth the minimal discount. We found everything we needed and there were not any empty shelves that we noticed. Things like eggs which had previously been out are now stocked. We had to wait over 20 minutes to check out, which is never fun. However they had all the check stands open and were probably as efficient as they could be. The most unpleasant thing by far was employees coming up to people in the checkout line and trying to get them to sign up for a credit card.
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June 2023 by John T.
This was the second Costco we visited on our long-term stay in Seattle. This one was a spur of the moment decision as we were making a day-trip to Everett and this Costco was conveniently located at the transit center we had to go through. Yet again, I was disappointed by the state's liquor/sales taxes which added what seemed like 40% to the base cost of alcohol here. I get that Costco can't control that. But what they can control and what also bothered me was that this was the second location that didn't sell tobacco. I'm getting so frustrated.
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May 2023 by Trang P.
Big shout out to Jo who was the cart attendant today around 1145-12p at the Shoreline Costco. I somehow managed to loose my wallet before even making it inside and was frantically searching around the parking lot. Jo helped me search high and low around the lot and in my car. She even lent me her cell phone (I left mine at home) to call the Starbucks I was just at. She went above and beyond to help calm my frantic self and gave me so much support. I mean.. imagine not having your cell phone and now loosing your wallet?! Luckily, a Costco guest turned in my wallet and I was able to go on with my day.Thank you Jo! You are such a wonderful person inside and out. I am soo grateful for your help during such a stressful time. Costco, please recognize this gem of a human being!
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May 2023 by Mark M.
Clean and well stocked and well organized store. Viola at the self checkout is the greatest!!! Very helpful and a total bundle of joy!!!
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March 2023 by Jensen S.
I didn't not catch the employee's name although I wish I had because it was exemplary customer service and human decency she brought forth. My card declined and I became overwhelmed and she was compassionate and caring towards me helping me to not become overwhelmed. She offered to set aside the item that pushed my card limit over and came to check on me as I attempted to sort out my finances. She was working at noon assisting Jeffrey in the second to last register closest to the health section. I wish I caught her name because her Good Samaritan nature deserve recognition! Would highly recommend this Costco and their wonderful employees!
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March 2023 by Amanda A.
As far ask I can tell, this location does not sell gasoline for your car.Compared to the Marysville location (an hour north), the layout is about the same. I love that as I frequent both locations each month. The shoreline store definitely carries more variety month to month and asian grocery items, which I love.The business level compares to the lynnwood location (20 minutes north), and can get quite hectic especially on weekends. I like how the first sunny summer weekend usually means there are less folks there but it's hit and miss as with anything. In this location, I push my way through and charge otherwise no one lets you in and you get blocked at every turn.This location has sushi and sashimi at reasonable prices and is fresh. The sugar tax does apply here for soda and juices so keep that in mind! Hence mt trips to Marysville in Snohomish county where it's not applicable.This location is always clean and organized and typically not over crowded with workers on machinery so it's been a good swift experience each time.
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February 2023 by Eric C.
Wow before this most recent trip to Costco, it must have been years since I had gone to this store... I completely forgot how easy it is to get lost and just find yourself buying things that you really (at the end of the day) probably don't need. But there are so many neat things strategically placed on your path to the items you actually went there to buy. This store located in Shoreline is not the biggest store I have been to but it sure was popular. Even on a weekday morning, the parking lot was full and there were tons of people roaming through the aisles.For those who are not in the know, Costco requires a membership. Flash that pretty card at the door and you're in. Even if you tried to sneak in... don't try. You have to scan your card before you purchase your items. If you dont' have a membership yet, let the front door person know and they can get you to the membership line. In just a few short minutes, you'll be signed up and ready to participate in the chaos that is Costco!But let's be real. People come here to buy discounted bulk item purchases. They also have great deals on snacks and also snacks/food you don't often see elsewhere. One of my favorite things to get here actually is their prime rib caps. You know that tasty fatty part of the prime rib at the top of each cut? Yes, they sell just that often curled into rolls that you pop straight into the oven and cook just like you would a prime rib. It's an awesome cut of meat but they only have a few for purchase in the morning and by mid day they are often sold out. Probably should have kept that secret to myself...
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January 2023 by Juli O.
Costco has the best return policy. They also have a lot of great deals. Get the executive account
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January 2023 by Beck T.
The security officer we will call Josh well I have to say is so unprofessional at best....comes up to my friend after we paid and wants to know know more about her gloves.....thinking she took them from Costco and I must say they were not even a brand that Costco sold will not be going back Ty Josh
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November 2022 by Brian F.
Ahh Costco, one of my favorite stores in the world. This is your typical Costco so you will get what you expect here. There's a large parking lot, there are tons of carts lined up for you to grab, there is a food court, there is a gas station, and of course there are always tons of people. I really like the self-checkout stations if you have fewer items and I like the self-ordering kiosks at the food court to speed things up. If you go early enough during the day you'll get some free food samples!One annoying thing is that it's constantly congested on the southern part of the lot on N 200th street as people are turning in from both sides of the street. This makes things worse as that's the gas station entrance, so getting through that area (whether you get gas or not) is a nightmare.
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November 2022 by Nick E.
They stopped selling diesel!Not even a sign apologizing for the inconvenience, especially after waiting in line to find the diesel hose gone.No reason to have a membership any longer.
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August 2022 by Badnaa O.
We always like to shop this Costco. Last three months all products became expensive. Can they decrease the price? All products are good, but expensive.
