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May 2024 by Evelyn Niklason
Sales guy Evan was knowledgeable about the shoes there I'll tell you! I wasn't even going to buy some. I was just looking getting ideas. I'd had Hoka shoes before, which are great shoes. I looked at the cute, comfortable Altra shoes, slid my foot in the shoe, and my foot just melted. So I changed my mind. I bought them! Because you never know if that shoe in your size would be there next time. That would be a big Un- zen like disappointment! We want the good feeling! Go there, get your next pair there!
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May 2024 by Mel P
I'm starting C25k and was nervous about going into a running store as a newbie. I received friendly & knowledgeable service (shout out to Lance!) and am very happy with new shoes.
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May 2024 by Jo Hawkins
Been meaning to look at shoes here for some time. I've got bunions, knee issues, & back problems. Walking is so very good for my knees & back but the bunions have been slowing me down...a lot. Jeremy was a great help in finding some Hokas that are just amazing...& pretty, too!Thank you so very much!!
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May 2024 by Thenoobhunter90
A smaller shop, but they had a good variety of shoes and socks. The associate who helped me was very knowledgeable and was more than happy to help me out.
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May 2024 by Eddie Strickler
Oldest running store in the USA! Still has a small and local feel and staff that really know the sport and can make great recommendations. They are a great part of the community.
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March 2024 by Y A.
I've been here twice within two weeks. They have an amazing return policy and really care about you finding a shoe that works. I've brought shoes here for over a decade! You have 30 days to return the shoes if they don't work out. What prompted me to write a review 7 years later from my first review was the expertise of one of the sales people, Robert. My beloved ASICS updated their shoes and don't work for me anymore. The shoes I brought two weeks ago killed my arches and shin the three times I wore them. I came in and told him the issue. He said to sit tight. He brought out three shoes of different brands and I ran outside and up the hill (it's the test run they have people do). He was so knowledgeable and considerate and asked me questions. I ended up getting an even switch because the shoes were the same price. To me, it's worth spending good money on running shoes. ($140) The person who originally sold me the shoe didn't say much, and the lady who greeted us at the door today didn't help me when I said I was going to return or exchange my shoes depending on what I found. (Rude) Overall, Robert is worth going back too! Plus they had some gems on the sales rack that we purchased too! Overall,
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March 2024 by GabeG
UPDATE: After posting the previous review, Ty called me back and found out the real cause why the order was missed. Turned out that they jotted down my cell phone number wrong. The order has been there all this time, and they have been calling me on the wrong number. Glad they were able to figure this out! In addition, Ty gave me a hefty discount for the inconvenience. Now folks, this is truly going beyond exemplary customer service! I am giving this store a 5 star for their sincerity to resolve this issue! I was able to meet Ty in person when I came in to pick up my shoes at the store - what a nice person he is! Keep up the good work Super Jock 'n Jill....You guys are truly SUPER!
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December 2023 by Danica S.
Excellent customer service the moment I walked through the door. They asked which shoes (Brand) fit best now and the size I wear. They also asked what I'll use the shoes for before providing several brands and styles to try one. They watched me walk in them and after about 20 minutes I was checking out. I absolutely love my new Hokas and receive many compliments on the color. They are absolutely the best fitting shoes I've ever had. Light and help prevent foot exhaustion when jogging. Yes they were spendy, but absolutely worth every penny to have well fitting shoes. Can't believe it's taken me so long to try this place. Parking in the area can be a pain, but arriving an hour before closing worked out great.
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September 2023 by Sabina Havkins
They always make you feel welcome and comfortable. Plus they offer insight to help you decide what kind of shoe is best. Convenient and part of local running culture
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August 2023 by Frank Field
I’ve been running for 40+ years, I’ve worked in running shops, and I’ve shopped at this store since moving to Seattle in 2011. There’s a reason SJ&J has been around since the first running boom. Customer care, knowledge, value and community engagement are all done right here.The owners and staff are all well trained, they really want to know your needs and work hard to fulfill them, the service plus prices are a real value (plus you can always return what’s not working). And they do events to support the running community. It’s a classic specialty run store and one of the best in the country. I love going in for shoes there. HIGHLY RECOMMEND.
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July 2023 by Narahari Narayan Rao
Amazing shop. The sales people are so well trained. They are able to advise the customers so well. I have not seen anything of this order advice. This is the shop to buy your shoes.
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July 2023 by Gary Hopkins
I needed a new pair of non slip working shoes and a pair of workout shoes and wasn't sure where to go until I thought of Super Jock and Jill. I didn't expect much because I thought Super Jock & Jill was primarily a runners show store but I decided to give it quick try.Well, I met Derek who listened to what I needed, brought out 4 boxes of shoe's for me to try and 30 minutes later I left with two pairs of shoe's. One pair for work, one pair for working out.Very pleased with my work shoes and expect to be equally pleased with my workout shoes...(once I get to the gym and use them :/)Great Job!ThanksGary HopkinsShoreline, Washington
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June 2023 by Christopher Nguyen
I came into this shop for the first time today, and it was an amazing experience. Emily Ransom helped me find the perfect shoe for me. I’ve never really cared about my shoes as a runner, so she taught me everything I needed to know about the science behind shoes, in addition to being very friendly. Also, their return policy is amazing! I will definitely be coming here more often.
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June 2023 by priya rao
I've been to this store twice, and absolutely loved the customer service. The employees here seemed to genuinely want to help me find the right shoe for me, even if I don't buy it from their store, which was nice of them. Caleb was super invested and helpful when I took my mom to find a shoe for her recently. They also did a price match and gave us the shoe for a cheaper price!
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June 2023 by Jeslro
They worked with me for 45 minutes until I found shoes that worked for me. I probably went though 10 pairs: trying each on and running around outside for a couple minutes. My last shoes (purchased from a different shop) always hurt my feet if I ran farther than 5 miles. Pleased to say my new shoes (from Jock ‘n Jill) went on their first 20 miler recently and my feet are ready for more!
