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October 2023 by Polar B.
My friends and I, are within the age range of 16 and 17. As you all may know, many kids from Chief Sealth and Denny's Middle School come to Westwood to roughhouse and trash the area. However, my friends and I don't go there. We went into Target and were instantly given looks. There was a security guard up on front and we instantly got bad vibes. Vibes that told us We weren't welcome here. But we continued shopping and looking around. We made it to the bedroom and bath section when we noticed a guy on an electric scissor lift fixing the ceiling. We paid no mind and continued to look around. We made it to the plushy's section and laughed at the way the plushy's looked and put them back. We then went over to the room organization aisle when we suddenly got approached by a bodyguard. He told us that, "we have a guy on a lift right now and he can see you guys messing around." We were very confused. We hadn't done any "messing" around that they were talking about. He asked us if we understood and we were like, "cool." He replied, "not cool, okay." We were confused. "Do you guys know what y'all did?" We shook our heads, we had no idea "what we did." The security guard then asked the guy on a walkie-talkie about what we did and relayed the message, "he says y'all we're throwing stuff around." We were flabbergasted. If throwing stuff around means picking an item, laughing at it and putting it back down, I wouldn't want to stay in this store any longer. The security guard threatened to kick us out and said we were "acting dumb" when in reality, were being accused of doing an act that we didn't even commit. Another lady came along and stated, "we can't have you guys here from 8-4." She was insinuating people our age, minors. They assumed we were from the schools nearby and that we were causing trouble, which is absurd. Cause we weren't doing anything of the sort. We left after that, we couldn't believe what we heard. As we walked away, the security guard turned to the lady and said out loud, "I gave them the chance to admit what they've done, but they played dumb." We did nothing. We did absolutely nothing. We were stereotyped and discriminated against. This is ageism. We weren't bothering any other customers, we were minding our own business and simply shopping. But that's not what they thought. When the lady mentioned that "we couldn't be in the store from 8-4," that was the craziest thing I've ever heard. How were we supposed to know that us, teenagers, weren't allowed to enter Target between the hours 8-4. That isn't common knowledge and there's no sign explicitly stating, "MINORS NOT ALLOWED FROM 8-4." It's just a Target. What is the big deal? We were all people of color if that makes the situation better! Never in my life have I been threatened to be kicked out of Target for simply hanging out with my friends and shopping. Stereotypes, stereotypes. That's all I can say to describe this situation. We were stereotyped as kids from Chief Sealth/Denny's and were accused of messing and throwing stuff around. And even if we were from those schools, what difference does that make? We weren't causing any trouble. We weren't even laughing loudly. Words can't explain the feelings I have as of now. When will society stop putting a label and creating these false accusations on us? Probably not anytime soon because all kids are the same, right? Wrong. That's very wrong. For the people under 18, I hope you know that Target isn't a safe place anymore. Especially if you're a person or color. Cause we did absolutely nothing plausible to getting ourselves almost kicked out. "Expect More, Pay Less," yeah that was never true. I had high expectations going into Target. I was going to find an organization cube for my closet to make it all cute and clean. However, that
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October 2023 by Tiffany R.
Went in to look for a wallet, couldn't find a style I was interested in and while I was leaving found the front end staff to be very harsh to other customers in the store a security guard or officer came up to two ladies and had asked them to stop looking at him. I had heard cashiers behaving similarly. I will not be telling my daughters to go there any time soon.
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October 2023 by Kyle G.
My sister and I were out doing errands when she decided to stop to pick up a couple of things at this Target location. I walked in with her because I wanted to replenish and add a few bottles of bourbon to her collection. The liquor was locked up, and I'm okay with that. Unfortunately, there was no "Target button" to alert the staff you'd like to buy something locked up. I had to hunt down a loss prevention (security) employee who said she'd return with a key. A few minutes pass, and I find another employee who says she'll call someone to unlock the cabinet. Security finally came back with keys that did not open the cabinet. Seriously? She had to run back to the front of the store to get different keys. She got a few yards away, and I told her that's okay, don't worry about it. Here's my issue. The store lost about $500 with my purchase, which is nothing for Target. If you're locking up items, have a plan to make it seem less for customers to buy, or they'll go somewhere else where it's easier to purchase.
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October 2023 by Lexi F.
I would like to thank Target corporation for making this right and reimbursing me for the second charge.
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September 2023 by Andrew A.
Never seen a Target that was perpetually half-stocked, but here we are. Any time I got there for something specific, it's out of stock. And the self-checkout is often the only lane open and the line usually take 10+ minutes to get through. This store never fails to disappoint me.
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August 2023 by Johnny V.
Employees avoid helping customers in the tech section like the plague... Everytime I make a trip to the tech section, you can have a team member call for the tech person, or you can press the help button on a kiosk. Both times, the tech person stands in the toys department and pretends they can't hear it. I can literally hear the alert coming from their walkies. I have to walk up to the tech person and ask him to unlock something for me. Joshua really took his sweet time walking to the tech department, unlocking the product, and then ringing me up. It was obvious he didn't want to be of help. Customer service here has really gone downhill over the years.
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August 2023 by Ginger S.
I never thought the day would come that I'm done with Target, but here we are. Second time I've gone there for baby formula and waited 45 minutes for someone to open the cabinet. FOURTY FIVE MINUTES. Two trips to the service desk to ask for help. When the person comes with the key, they don't give a sh!t that it took so long. They also now lock up their LAUNDRY DETERGENT. Nobody came to unlock it. Waited only 10 minutes in that aisle. Will just use Amazon. Goodbye Target - you're dirty and run down and understaffed, anyway.
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May 2023 by Anna S.
I find this store has more missed Marked items/product all the time. Just be careful about when you pick up something if it says it on sell screenshot it with your camera because when you get to the checkstand, you might have to fight with them on if the price scans up wrong. I took a picture of a sell tag and upon checking out the product rang for 4.00 dollars more than the tag on the shelf! The checker refused to reduce the price so I left my items there and went to find a manager! She was no help either! Said the store has the right to say if they want to fix it or not. So I said fine! And left! And self checkout is pretty much all they offer!
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May 2023 by Fluffy D.
I am not sure what's wrong with management at this location, but they are seriously rude to their workers. While they had self check out open, and only one cashier with a huge line, growing all the way back towards cosmetics. A worker jumped in to start helping us, and helping shorten the line to the one check out that was open and was doing a great job, and when they finished with us before they had even passed the receipt and were saying have a great day a "manager" jumped in and yelled very loudly that they needed to go help relief with some thing else, interrupting us and changing the entire vibe. Not only did that stop the line that was already behind us at her open register but they yelled in the customers ear that they were next to. I understand the job is stressful but there is no need to jump in and start yelling at your workers like that especially when they're helping out customers, it's rude and clear you need help with your communication skills and not be in charge of anyone as you can't control your emotions, attention to what's around you, or volume of voice next to people's ears.
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May 2023 by Konstantinos
Got my pixel phone from there. Good place but their stock on phones is limited.
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August 2022 by L J.
This store is consistently out of stock of everything. It didn't matter pre or post Covid. Target, like all the cooperations, have increased the prices so high that it's actually laughable considering how much they pay their employees.The front end staff is rude for no reason. Specifically, if you have to go to customer service, except attitude, resisting returning items even if you have the original tags and receipt.
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April 2022 by Ken N.
I have been going to this Target since it first opened. It has gone down hill rapidly in the last few years. It is a haven for shoplifters now. Some good employees, but to many who are just going thru the motions, unfriendly, will look right through you like you don't exist.One positive, they just did a significant enlargement of the pet department.
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March 2022 by R K.
Been to this target twice in the past 4 days. First time, was on a weekday early shortly after they opened. Upon entering, was greeted with "good morning" from one of the employees. Like the store already. Many of the staff were busy restocking shelves. There were more staff than customers. At least two other employees said good morning and asked if I was finding everything ok and offered assistance. Got everything I needed and used the self checkout (with the aid of another friendly employee). Second visit was on a weekday late afternoon, employees must have been tired, no interaction but still very approachable. Great service all around.
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January 2022 by Shaylynn P.
I never ever write bad reviews but I had to. Today I was followed around the store by undercover security guards. Every single aisle they decided to follow me. This isn't the fist time this has happened to me at this location, but today they were so blatant about it. Its upsetting when you are a good person and are being treated like a criminal. I hate saying anything is based off of my race, but at this point there is no other reason I can think of. I watched sketchy crack heads shop undisturbed while I, a black woman was followed. When I come here with my white friends I am NEVER followed. Please do better Target.
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September 2021 by Diana X.
Nice employees, great selection of seasonal products, and lots of flavors of Ben and Jerrys in stock. Gets the job done for Target runs.