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September 2023 by Dane J.
They refused to give me a quote but insisted in doing a walkthrough before scheduling, items like "We only detail using a ceramic finish" etc sounded good, so I scheduled an appointment. they had my car for 6 hours and washed it including a scrub down of the seats, but only the front, no detailing of the sills, back carpets, or any of the rubber trim and used a pressure washer that ripped paint off my wheels and did not even remove the wax. Frankly, any good car wash would have done a better job, Then had the nerve to charge me $500. When I asked for an itemized receipt they said it would be automatically emailed. The only email I got just said $500. When I tried to contact them, they listed Email comes back as not valid, no one answered the phone and when I stopped by twice I was told I had to come back and talk to someone else, that happened twice. For Detailing, these guys are a sham and con men. It looked like they did ok wrapping but I was informed that was a separate person. Do Not Use Them.... Dane Johnson
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June 2023 by Yumi Kagamihara
They installed PPF (they use STEK), and Ceramic Window Tinting for my tesla model 3. They were highly recommended by my friend who collects expensive cars. Very professional, super accommodating (They installed skid guards and spoiler although they are not officially on the menu. ) and fast! They also gave me assurance that I can come back to ask or fix anytime after if anything goes wrong (has not happened). Highly recommended!Service: Window tinting
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May 2023 by Jimmy P
I've never posted an online review of a business before, but had to here because Dan was the rudest customer-service representative I have ever talked to.The guy hung up on me for asking too many questions which were basic things like, "how much does this cost?", "what exactly am I getting for my money?". He was extremely condescending and could not give straight answers to "yes" or "no" type questions that were definitely not rocket science-all major red flags. As a customer, I have a right to know what I am getting for my money. Obviously here, they couldn't care less.Please, save yourself and your money and find a detail shop that cares about its customers.
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May 2023 by Jim J.
I've never posted an online review of a business before, but had to here because Dan was the rudest customer-service representative I have ever talked to.The guy hung up on me for asking too many questions which were basic things like: "how much does this cost?", "what exactly am I getting for my money?". He was extremely condescending and could not give straight answers to "yes" or "no" type questions that were definitely not rocket science-all major red flags. As a customer, I have a right to know what I am getting for my money. Obviously here, they couldn't care less.Please, save yourself and your money and find a detail shop that cares about its customers.
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April 2023 by Tansu S
There was some calcium deposit on the hood of car from the garage ceiling. They were able to get my car in quickly and got the deposit removed just in a few hours.
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March 2023 by Ben Mawhinney
Prestige Auto Salon is awesome. Super accommodating to my last-minute interior clean needs, and then WAY over-delivered on the service. I have an old beat-up 4Runner and really just wanted the center console cleaned up from food and dust, figured anything beyond that would be a bonus. Picked it up a few hours later and the whole interior looks better than it ever has! Will be back for sure, I'm blown away.Services: Auto detailing
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January 2023 by Cameron Ellis
I went here to get my car detailed after it was stolen and recoveredOverall, I'm very happy with the work done. I recommend them. When I got my car back just a few days later, the upholstery looked like the day I first got it. The car smelled of rotten milk thanks to the thief. They weren't able to get it out completely, but it's far harder to notice now, and I'm happy with that. That smell is hard to get outThe main reason why I'm not giving 5 stars is because I wasn't completely satisfied with the customer service. All of the employees I interacted with were professional and kind. However, I had to ask 3 times (once in person and twice by phone) to get a receipt for the work done so I could submit the work to my insurance. Additionally, the form that I filled out to request the work form that I filled out didn't note what would be done to the car. Thankfully, the price I was charged ($350 + tax) and estimated was as expected. I also appreciate the owner's concern for my car. He went out of his way to take me next door to Metro Auto Rebuild so I could make it more likely that my insurance would pay for my receipts
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January 2023 by Casey Chambers
Expensive but they do great work.
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November 2022 by Christian Severt
Over the last year, I've been using Prestige Auto Salon for my cars. I've worked with them on having my windows tinted and full-car PPF wrap on one car. And on my other car they have done paint correction, ceramic coating on both paint & all windows. Excellent job on both cars, I'll be taking more cars to them!Services: Auto detailing
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August 2022 by Kevin Foley
I have done with PNW for over a year and can say they do very good work!MB GTS AMG
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November 2021 by Joy Laydbak
I've used them on two different vehicles for ceramic window tint with IR and UV protection. Very professionally done, beautiful work. It really helps cut down heat and sun when road trip, plus it looks beautiful. It is expensive, but worth the extra cost.
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August 2021 by Andy Shallcross
Model Y wrap + ceramic wheel coatingI’ll let the pictures speak for itself…
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August 2021 by SeaBridge Man
Took my Model Y to this place for a full PPF wrap and Ceramic Coating. Paid 45900+ including a 4700 tip.1) Car not ready on time. I had to use a rental for another 5 days.2) Windows not tinted3) ceramic coating poor or not done on the windows4) After leaving the shop, not one will return emails or phone calls.5) No warranty on product or workGo anyplace but PNW Auto Salon for a PPF wrap and or ceramic coating.Service: Window tinting
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October 2019 by Derek Hermsen
Charged me a lot more than expected and left white residue in every crevice of the outside of the car. Other than that, they worked hard and the car looked good.
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June 2019 by Xavier S.
This is the first time I take my car to a detailing service and I must say I'm impressed by the results. I purchased the Full package and these guys did a wonderful job to both interior and exterior. The paint is looking amazing for a car that's been on the road for 6 years. The interior has never been cleaner. The location is very convenient if you work downtown and the price is fair I suppose. I totally recommend them.