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February 2024 by Alisia Fui
Brianna is so great!! She got us moved into our apartments very fast and it was stress free for us! Shes always responding to emails quickly and gives us a timeline on when things will get done. Definitely recommend renting at Pacifica apartments!
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February 2024 by Joanna Wheeler
German and Oscar were excellent and made the process extremely smooth, all done in the same day within a few hours. Very excited to be moving here! They seem like they have everything on lock and actually care about their residents. The apartment is impeccably clean, spacious, and beautiful. Im very happy w my move in experience!!
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January 2024 by Paige Forhan
Legitimate unaccountable landlords. Don't move here, they will not take accountability for anything even in an emergency.
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January 2024 by Jeannie Figueroa
I have lived in my apartment for 8 months now. I like it. Maintenance is on top of things. They're always cleaning outside and happy to help. Management is informative and great at communicating and goes the extra mile.We have issues with parking, extreme issues with parking and I don't think our manager gets the support she needs to deal with it.I believe if the parking rules in the lease, that we all sign when we move in, were abided by, we would not have the parking problem that we have.
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January 2024 by John Johnson
Everything is legitimate
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December 2023 by Margaret McClean
Communication with the community managers and corporate is terrible. After numerous phone calls and emails I still have not received my security deposit back-more than 100 days after my lease ended. Even after properly filling out the intent to vacate forms, they claimed that I didn’t give them my forwarding address and no one can tell me where my check has been supposedly sent to. The apartment itself was fine but they nickel and dime you on utilities ($100 for water sewer and garbage plus you have to pay to do laundry). I’m considering going to small claims court just to get my money back since I can’t get anyone on the phone or to call me back.
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October 2023 by Ann Laythe
I've had a very hard life there but when Amy Olson was given full management position the turn of events became bearable.she is the best person to run the hotel her knowledge and expertise is wonderful.
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October 2023 by Elizabeth Ruth
Brianna was absolutely amazing! She was so helpful and kind. She was upfront and honest about whether or not we would qualify and she got us into an apartment within the week of contacting her and viewing a place.
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September 2023 by Sharees L.
Let me start by saying DO NOT RENT FROM NEIDERS ! The time I spent living in one of their rentals was completely wasted money. I moved into my apartment in 2021 to only find that they kept pushing my move in date talking about they were cleaning it. It was never cleaned. The hot water in my unit only last for 5-6 mins. The water heater stinks up my apartment. My neighbors had roaches but I had mice. When I told them about it they said it was a housekeeping issue within myself. That was lie. The managers Makayla, Nicole, and Justice are all friends. They never answer the phone, the maintenance men don't speak any English and try to lie on you. This is by far the worst company I've ever invested my $$$ into. They tell you that they are going to fix things but then halfway fix it. I've seen 3 sets of new employees in the office since I've lived at my unit. The girls up there are rude, arrogant, and very snotty. They expect you to make an appointment to come up to the office since it's closed just for them to say they can't allow anyone in the building. Well at least answer the phone. There is an on-site manager that lives on the property but she doesn't want to discuss work related issues with the tenants living on site. The headquarters office in Seattle never answer the phone either. I would NEVER EVER rent from such a shitty company ever again. These people are not for the people this is a racist company and don't give their "leasing agents" the proper training such as customer service skills and knowledge inside of the office dealing with people's personal business. DO NOT and I repeat DO NOT LEASE FROM THEM YOU WILL BE DISAPPOINTED. They will try everything in their power not reimburse you for your deposit and I'm pretty sure the girls split the money in the office. This company does not need to be in business!!! They are horrible and if I could go back in time I would've went somewhere else for 2 years of misery with an apartment complex.
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August 2023 by Josh Hernandez
Axio Apartments is a great apartment complex to live at, the property manager Joanne is the most empathetic and involved manager I've ever had personally. She is very understanding as well as always on top of her work wether its a maintenance issue or billing, she is always there to help. If it wasn’t for Joanne I would’ve moved out a while ago. As for the location, it is very convenient being that it is very close to the downtown area of tempe and right by mill as well as ASU. Never had any issues with anyone here personally, the neighbors are very nice and respectful. Overall had a good experience here, but again it wouldn’t have been such a good experience if it wasn’t for the property manager Joanne Lopez always working with us.
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August 2023 by Tierra Gonzales
Ellie was very down to earth, sweet, informative and helpful. I came in as a walk in and she showed me an apartment within 5 minutes! I loved her personality. Would definitely recommend going here!
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August 2023 by Adriana Moreno
I’ve been here about 7 months and have had such a good experience. I love living somewhere gated where I know my little one and I are safe. The management is amazing, Jocelyn and Karina are great and attentive to everything. As soon as I need something fixed, it gets done that same day or the day after. No complaints. ?
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August 2023 by Jessica Gonzalez
I met with the manager Karina and she was amazing she made me feel welcomed and comfortable. She answered all me questions and was very polite and respectful towards me and my family. She was very professional and showed me why this was the right place for me and my family. We will be definitely filling out our application soon! Loved the management, thank you so much for your help Karina!
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August 2023 by michelle martinez
I rarely ever leave reviews, but I had such a wonderful experience with leasing agent Ivonne Torres, and thought this review would be helpful for those in my shoes looking for a new home. She made me feel comfortable, positive attitude, knowledgeable, and answered all my questions I had. (Which was a lot!! lol) thank you Ivonne! I will make sure to let friends and family in the nearby area to reach out to you if/when looking for a new place to live!
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August 2023 by Michelle Lopez
My experience here has been amazing! My manager Oscar is so helpful and knowledgeable and has made leasing here at Luna apartments an awesome experience! He is not only professional but he connects on a personal level because he truly cares about his tenants!
