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October 2023 by Amanuel Tekle
This man towed my car twice. The first time, I noticed a dent after leaving the lot, and when I called him, he brushed me off, claiming it wasn't his problem since I’m already out of his lot. Despite my attempts to reason, he threatened to involve the police if I persisted, ignoring my calls thereafter. Today, after meticulously inspecting my car, I found a scratch. When I confronted him, he accused me of causing it with my keys, despite standing right beside me. If only he had apologized, I might have forgiven the damage. Instead, he was rude, yelling in my face, leaving me feeling utterly defeated and disheartened. If you get towed by him make sure to check your car and take lots of pictures. Once you leave the parking lot there is nothing you can do.
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October 2023 by Star P.
My car got impounded inadvertently and he charged me over 1,000 to get it back, this company is ripping people off and scaming them, and the owner/driver is very very rude, and says nasty things to the customer, I do not recommend ever dealing with this company!
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September 2023 by Raziel Grisaffi
Got my car towed at night from a private lot and was told that the office is only open 8-5 on weekdays despite Google maps saying they’re “open” 24hrs every day. Charged me $500, $100 additional for some kind of service they refused to explain to me and an additional $80 for “storage” despite not being allowed to pick up my car for the first 12 hours as they were closed and then being charged for a full other 12 hours right after they opened their office. Predatory towing company. Will be contesting this with the City of Seattle. It’s unconscionable that the City of Seattle allows towing companies to make so much money from adding up fees as it makes it impossible for some to even reclaim their vehicles. $400 for towing and $80 for each additional day is insanity.
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July 2023 by charles gyau
these guys towed my car while i was in class and i begged the guy and he still towed my car
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March 2023 by Fernando Cavallo
ET Towing doesn’t seem to be in business anymore. My building used them for towing illegal parkers and they used to have a good respond time, but they haven’t answered calls in months and my neighbors run into the same problem. No response and leaving a voicemail is useless.
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January 2023 by Sara Hojjatie
Shahrokh with ET towing helped me tow my car today and did a fantastic job! I only had a few hours to step away from work and figure out how to fix my flat tire. He was responsive and dependable, showing up 30 minutes after I called. He was kind, friendly, and very helpful. I would recommend him to anyone!
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January 2023 by Kaitlin Stropes
Seriously the most kind and respectful tow company... thank you for all your hard work especially when it snows.
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April 2022 by Orca L.
Deceitful. Charged $225 more than was quoted on the phone. He arrived later than promised knowing I was waiting with my car on the side of the road. He loaded my car, then gave me the invoice knowing I was stuck. The only way he could take a credit card payment was by writing down my card info and processing it later. Don't use this company.
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March 2022 by Alyssa Schultz
ET Towing (and Sharokh specifically) treated me with nothing but respect and kindness when I needed a car tow after a crash. They helped make this part of the process completely stress free for me. Communication was top notch. If you ever need a tow, I’d recommend ET TowingService: Car towing
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May 2021 by Alan Weinberger
Prompt, friendly, professional service..
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February 2020 by Laney
Lies about rates including the hours open (inside says open during weekends).
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February 2020 by Aaron Larson
Quick response to getting locked out of my vehicle. Thanks.
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January 2020 by Brian Wonderman1
This company is shady I just called looking for my car and the supposed owner hung up on me the first time I called then I had to call 2 more times before he would answer again only to be rude to me telling me my car is not there and when I asked him his name he said he was the owner but would not give me his name then hung up on me again. Sounds pretty shady to me. Don’t recommend this shady company be careful getting tour car towed by them they may be keeping your car for personal use.
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August 2019 by Info Holiday Spirit Lighting
Locked my keys in the truck at 6pm near Greenlake and called a few tow companies- ET Towing was the first to answer and was very friendly and gave me an actual accurate time of arrival. He arrived when he said he would and was super fast and professional. Very friendly and nice to work with. I'll be referring them!
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June 2019 by Arya
Incredibly unprofessional people don't know how to tow a high end car. Literally damaged my car, as a cherry on top you'll get the rude customer service as well. Avoid this place at all costs
