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February 2024 by Lino Guerra
Great customer service , very clean Ace Hardware Store.
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February 2024 by Sarah
Nicest staff ever. The young man working the front tonight was so helpful and kind. Thanks!
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January 2024 by Paul Byrne
This is a great ACE. As usual, very helpful staff and knowledgeable staff.
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December 2023 by Dan Embick
Friendly on phone when called and great selection.
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December 2023 by Michael Lowe
Upon entry, I noticed one guy behind the counter, laid back with his feet up on a chair. I asked where the paint was, and with as little effort as possible pointed to the lane. As I looked for a certain type of paint, he made NO effort at assisting me, and seemed busy handing out his business card for a Producer business, nothing to do with the store. Never asked if I needed assistance, nor cared if I did. A new employee was attempting to assist customers, while the other employee remained with his feet propped up and never moved until forced to because he had to make a key. Then I was told they do not take cash! I asked what was I to do, they said go get change down the street. When I came back the new employee attempted to help me, but needed the other one to assist in the transaction. Then he paid for my transaction with his debit card, and I gave him the case for my items. No receipt was offered and the other employee was still yammering to the college kids about how successful he is as some type of music producer, or something. I gathered my items, no receipt and left and can not imagine ever returning to this location. I felt sorry for the new employee as you could tell he was quite embarrassed by the behavior of the other one.I am not sure how the reviews are so good, maybe this was a isolated incident, but sometimes you only get one opportunity with a customer.
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November 2023 by Kira Benson
Most helpful staff ever! Really great local hardware store and they have a decent amount of home goods as well.
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October 2023 by Jeff Driscoll
Found what I needed. Good selection of tools and home repair supplies. Slow unattentive service.
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October 2023 by Greg Cerretani
So much better than the big orange store. Super friendly and outgoing staff!
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August 2023 by CL Bowman
I needed specific, small needle-nose pliers. The gentleman working there was extremely patient and helpful, and found exactly what I wanted. Many thanks!
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August 2023 by Kav Mann
Cool hardware store. The first time had what I wanted. Second time out of stock. Yeah, of course, I vote with my dollar and try to keep it close to home and out of corporate hands. I'm glad you're surviving. It's got to be tough, I wish the best for you.
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August 2023 by Brian M. Demkowicz
Well-stocked local hardware store. Friendly, helpful staff.
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August 2023 by Liz
Great no frills hardware store with lots of variety and decent prices.
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August 2023 by Osh Morethstorm
Great customer service and good product inventory/selection.
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August 2023 by Tyson Holmes
Super helpful! Great local hard warestore.
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June 2023 by Jason D.
Horrible customer service from a guy named Jason is that's his name. I asked for help and he just told me to go and look in plumbing. When I said I looked in the bins and maybe he knew where to find the part, he made it clear he had no desire to go look and help. This is the second time horrible service . As a contractor that went to stone-way hardware before . I've learned very fast to try and not shop here anymore. Their prices are much higher than any other small hardware stores. I asked the guy if he was one of the owners and his r were ply was HELL NO!!I live around the neighborhood and many of my clients do also. I'll remind them not to come here . This was a full grown adult also. I don't expect much from young kids , but someone 50 or older, should have some work ethics .
