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October 2023 by Rob S.
I waited 20 minutes in line just to be told there are no vehicles available when I saw at least 50 trucks in their fucking parking lot. "Do you know if any other locations have vehicles available?" "No, you can call our hotline number though." I understand being understaffed, it's a busy time of month yatayata but it's like trying to talk to robots. I'd prefer ai over what ever the hell customer service I just experienced.
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September 2023 by Shyamal Kapadia
Had a very good experience this evening.Walked in wanting to buy a specialty box they had in-stock per uhaul's website. They had the box but the man who helped me (brown hair, beard, glasses) listened to what I was going to use the box for, then helped me find a more specific box which I actually needed for my shipping purpose at another business because uhaul doesn't sell it. He even gave me directions to that other business. Now though he/this location didn't make a sale on the packaging or sell anything to me today, I'll go out of my way to try this place first next time I have need for packaging, storage, or moving needs. This is waaaaaaay more than I've ever received in service from a uhaul location.Thank you!
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July 2023 by Marc Williams
Didnt have anything I needed.
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June 2023 by Keven S.
The guy who works the counter is a dick. Doesn't pick up the phone, and gets snappy when you walk in, asking question. Go literally anywhere else.
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April 2023 by Yousif Alshaba
I booked a truck online at this loaction and when I went their the office was closed. I was on the phone with uhaul for 50 mins and eventually they transfered me to another location.
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April 2023 by Alyssa E.
As far as U-Haul rental goes this place was great! Super easy and quick process! Vehicle was in good condition as well!
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March 2023 by kalaktas
I booked a truck online at this loaction and when I went their the office was closed. I was on the phone with uhaul for 50 mins and eventually they transfered me to another location.
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February 2023 by Steve
Walked in today to purchase some packing material for my move. I went upstairs, the attendant opened the window from his office, and told me he was on lunch. He asked what I was looking for and I just requested some packing paper. He told me all about the packing paper but refused to literally scan it, let me swipe my credit card and leave. I’ve been in customer service and sales most of my adult career and would have never treated someone that way. Literally couldn’t believe the situation and it would have probably taken less than 30 seconds. Absolutely unreal and I will never go back.
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February 2023 by H L
I walked in on Sun Jan 22nd 2023 at 10:15 am looking for a van to rent. The staff was sitting in front of the computer with a cup of coffee in his hand. He refused to help me and told me to make a reservation online or call the dispatch. I asked why I can't do it in person, but he was coy about it. I asked again if there is any car available today, he also did not want to give me a straight answer and got irate. At that point, I could not trust him to look at my credit card information, so I walked out.
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November 2022 by Danielle Brady
Man in the office was very helpful in helping me check in for my uhaul as I was struggling to do it on my phone. And even found my keys for me that I accidentally left in the lot.Good service.Uhual in good enough shape - did the job.
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August 2022 by Jason Lee Moore
Didn't have the type of truck that I wanted.
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May 2022 by Simone Hanson
I had a very good experience from this location on my recent move. The only let down was to turn on the truck, the key wasn’t working properly!
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January 2022 by Matt Perrone
U-Haul is a national chain of rental vans, specializing in local trucks for cheap prices, but also having trucks and vans to use a cross country if needed. This location has friendly staff but sometimes low inventory, so make sure to reserve ahead of time. Parking here isn't ideal and to get out yoy have to go through this maze of a storage facility so take the turns slow.
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October 2021 by Inquire Who
Horrible attitude and the worst customers service! The guy is a complete j**** His inability to communicate clearly makes matters worst. Also, they close at 5 pm which they won't tell you ahead of time. It's problematic if you want to return the truck after hours. You would have to come back the next day.
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June 2021 by Sophia Hofman
Brian was incredibly helpful and had great customer service. Drop off and pickup was seamless. Thank you! I would highly recommend and will go back again.
