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May 2022 by JS Z.
Cari Anderson provides A+ customer service. When I contacted her with lending questions, she went out of her way to help me on a very fast timeline. She made the application process super easy then spent significant time talking with me to determine the best path forward. Her expert opinion was crucial for our situation. Highly recommend reaching out to Cari today!
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May 2022 by Sue Z.
Cari Anderson provides A+ customer service. When I contacted her with lending questions, she went out of her way to help me on a very fast timeline. She made the application process super easy then spent significant time talking with me to determine the best path forward. Her expert opinion was crucial for our situation. Highly recommend reaching out to Cari today!
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April 2021 by Brynna S.
My husband and I worked with Abe & his team for our first ever pre-approval and mortgage and had SUCH an easy and stress-free experience. They were extremely thoughtful about walking us through the process, providing checklists and loan scenarios, calling us to chat about any of our questions, and following us through the process until the very end. We always felt like we were advised with authenticity, transparency, and an earnest desire to provide us with a situation that would be comfortable for us with our first home. There were also some pretty tricky concessions on our purchase which they handled (& explained to us) with ease! We are so grateful for everything they did!
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September 2020 by Michael Lee
Dulcie Patner was our Mortgage Loan Officer and she was absolutely amazing (this is an understatement). She was referred to us by a friend of ours and so the trust relationship was already built, but as Dulcie helped us throughout the entire mortgage process, she was very knowledgeable, personable, fastidious, and ensured everything was moving along. She explained how the process was going to work, what I was qualified for, explained in specific detail what everything meant (e.g. buying points), and even advised us on areas we had no experience or knowledge of. She even wrangled all the other components of the home closing process (agents, escrow, title, etc.) and from beginning to end, never stopped until the job was completed at the highest level of quality. She comes highly recommended. If you want the best and most frictionless home closing experience, go with Dulcie Patner.
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September 2019 by David C.
Abe and his team made my loan application and funding process as easy as it could be. I needed to sign before closing so Abe and his team worked to make it happen in record time. If you need a home loan or any type of real estate transaction support then Abe and his team are the ones. Thank you!
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April 2019 by Alan G.
Abe Gates and his Team at Umpqua Bank did not disappoint. Best mortgage loan experience ever! I highly recommend Abe and his team, wish I could give more stars.
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January 2019 by Burrito B.
Abe and his team at Umpqua bank were terrific. We were first time home buyers and so needed a little extra guidance in obtaining a mortgage. Abe impressed us with nicely organized spreadsheets that gave us a very clear idea of different loan scenarios, and helped us to make our best choice on a mortgage. He and his team were incredibly responsive to all requests, everything happened on time and according to plan, and we closed without a hitch! I'd definitely work with Abe again.
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July 2018 by Heather F.
We have worked with Cari Anderson at Umpqua Bank over the last four years. Initially, she was our loan officer when we bought our West Seattle home in July 2014. We kept in touch over the years about mortgage rates and refinancing. When we finally refinanced this month, Cari again was there for us. Both times, she was speedy, helpful, knowledgable, and kind. I really appreciate the confidence and expertise she uses to get the job done. Thank you Cari!!! Heather, West Seattle
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June 2018 by Daniel E.
Abe and his team are the bomb! My partner and I were starting to think about buying our first home, and really had little idea of where we were headed but went ahead and started the pre-approval process. From that moment forward, Abe and his team work diligently and facilitated a very smooth process. We felt respected and were also happy to have found a lender who is extremely LGBTQ+ friendly. He even provided us a referral to the wonderful team that became our agents. As I write this review, I am sitting in my new condo, and I know for sure that I will return to Abe and his team for all my future mortgage loan needs.
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May 2017 by Jen M.
Abe and his team (Alexis and Steve) could not have been better! They were recommended to me and the recommendation proved to be an accurate one. They were friendly, approachable, accommodating, communicative, and supportive. Home buying in Seattle is intimidating and confusing at best, and they went out of their way to be sure that I felt confident with the entire process. I cannot recommend them highly enough and feel confident that they treat all of their customers with the high standard of service with which they treated me.
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April 2017 by Rachel R.
I had such a pleasant experience working with Abe and his team at Umpqua Bank that I knew I needed to tell others about it! It was my first time working with anyone to get a loan as this was my first house that I was going to be buying. I was nervous beyond all belief, but a good friend of mine had recommended Abe to me, allowing me to trust him before I even met him. During our meeting, Abe asked me what kind of a mortgage payment I was comfortable with making, informing me that I was approved for more, but he only wanted me to go for what I was comfortable paying. In this meeting I also shared with him that I was a newby and I didn't know anything about the finance world! He took me through the entire process step by step....breaking everything down for me to understand and feel at peace. In the short time between me getting approval and placing an offer on a home, Abe and his team were right there by my side (virtually) assisting me with each step. On the day that I needed to write an offer, I realized my original offer letter wasn't enough. My realtor who has worked with him several times sent him a message on a Sunday and within two hours I had a new offer letter written. I was so pleased with the efficiency of how that worked. I would recommend Abe and his team in a heartbeat!
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April 2017 by Jeff R.
I highly recommend Abe and his team. Their rate was was competitive, the document collection process was very organized, and we closed on time. Abe, Alexis, and Steve were always accessible and quickly respond to emails.
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February 2017 by Amy M.
We went to Abe because my realtor brother used him for his own home purchase and we couldn't have been happier. Abe, Alexis and Steve made the entire process crystal-clear, well-guided, efficient and friendly (a radical change from our first loan experience back in Miami). I'm now going into real estate myself and will be happily putting Abe at the top of my "recommended" list for any clients who are searching for a lender.
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February 2017 by Cooper B.
Abe Gates and his team are amazing. I was recommended to Abe by my real-estate agent, but still shopped around first. After meeting with others and doing comparisons, I knew I wanted to work with Abe. As a first-time home buyer, I was unsure about the entire process. Abe was great in making sure I understood every option and detail of my loan. His whole team is professional, prompt, and very attentive to detail. I highly recommend Abe and his team!
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January 2017 by Molly M.
We were first time home buyers and Abe and his team made the experience a dream. We didn't have any of the heart aches or nightmares we'd heard others have with their first time home buying. The first time we met with Abe he impressed us off the bat with how prepared he was (i.e. knew our names already, had example pricing options illustrated, etc.). After we decided to move forward with Abe him and his team were always prompt with responses when we had questions. Our real estate agent had escrow both had great reviews of working with Abe and his team as well. On top of the great service and experience, Abe provided us the best interest rates! Definitely recommend!
