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March 2024 by Kate
Super beautiful store with a unique layout. Urban offers trendy and funky items, which I love, and helps to inspire creativity when shopping. Especially their home decor. Good location to browse for new pieces. Only downside is location geographically imo.
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February 2024 by Kevin Longboy
Friendly staff and great service!
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January 2024 by Cassandra P
Great service at the register and the store is massive. I feel like we were here longer than any location we’ve ever been to. If you like Stanley cups they have tons of colors.
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December 2023 by Reaven Johnson
I was helped by China on 12/23 around 5:15pm. She went the extra mile to help me with my (incredibly last minute) Christmas gift without hesitation. Not only did she find me the exact thing I needed, but she did it with the sweetest demeanor AND helped me to sign up for an UO account to start earning points and whatnot. China is literally my hero and I’d 100% come back to this specific urban outfitters 20 miles away from my house just to have her help me again. Thank you so so much China for all your help, somebody better give that woman a raise!!
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November 2023 by Christine Pham
Good customer service.Very nice store people are friendly. I really like it.I felt very safe as I shopped. Great product as well! I had fun browsing, and I feel good about my final purchase / selection.
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November 2023 by Jake Beck
At first I went into the store it is clean and nice and has relevant music playing which gives a great vibe. I see this vinyl that I have always wanted and this store feels like heaven. I purchase it super excited to play it but then I open the damn thing and a whole record is missing. How can you mess up a vinyl so bad that you forget to put the record in. I try to return it online but they gave me such bland answers and showed little understanding of my situation at all. Overall I wish that they were more considerate to their customer instead of their profits.
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August 2023 by yuiklm mhvxcx
I recently purchased a shirt from Urban Outfitters, and unfortunately, my experience has been a little disappointing. But I found the shirt I'm looking for thank you.
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August 2023 by Kawaii Bun
Do not come here if you are anything other than very skinny and small. I'm not small but I was still so taken aback by the sizing, it was so small that another customer and her friend who was very petite said that the clothes were child sized. I think its pretty disturbing that their sizes run so small and are targeted to such a young audience when a lot of their clothing could be passed off as lingerie. They also sell grinders and weed oriented things when the target audience is teenagers (btw dont buy their grinders their cute but work terribly). I looked into why they dont offer bigger sizes and apparently its "not part of their aestetic". The dressing rooms were also so gross, and the doors didn't quit fit right so you had to slam them very hard. If you struggle with being over stimulated do not try the fitting room. The staff were also very unhelpful, while I had my arms full of clothes no one offered to put them in a fitting room for me or grab them. I work in retail so I know that's standard. The staff just unhelpfully hid behind the front desk or changing room desk chatting to each other instead of helping anyone. The only plus side to this store is their home decor, they had cute mugs and planters. They also had some really cute night lights and little frog and mushroom bags. Overall the experience was terrible.
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July 2023 by Mikey O
Good customer service upfront now the floor crew is a little too "Metro" over the top "I'm scared" stereotypical gayish trans crowd and could lose them sales but the chick in front ??? keep her and ads more like her
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June 2023 by Za S
I came there earlier today (4:30ish) let me just say anybody black wanting to go to this location, you will be watched and followed like your are a criminal.Her name was ‘Em’ (when i asked what her name was, that’s all she told me). She was watching me and eyeing me the whole time i was there. And another person i didn’t catch the name of was at the register.Any person black wanting to shop here just know that will be your experience coming here. It was absolutely awful.
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June 2023 by Z S
I came there earlier today (4:30ish) let me just say anybody black wanting to go to this location, you will be watched and followed like your are a criminal.Her name was ‘Em’ (when i asked what her name was, that’s all she told me). She was watching me and eyeing me the whole time i was there. And another person i didn’t catch the name of was at the register.Any person black wanting to shop here just know that will be your experience coming here. It was absolutely awful.
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March 2023 by R Z
Do not come here unless you like staff being rude to you. I’ve never left a negative review before, ever, at least not until today.I picked out 5 underwear from their 5 for $25 table, and went to the checkout. The white guy with long black hair and a blue jacket charged me $38, in which I corrected him politely, and he apologized and proceeded to charge me the right amount of $25. No big deal, mistakes happen.What ISNT a mistake is when he started being blatantly aggressive towards me after one of the underwear I picked out didn’t qualify for the deal in their computer system. They told me to go and pick a new pair, at that point I was pretty confused. Why would it be on the 5 for $25 table if it wasn’t apart of the 5 for $25 deal… whatever, no big deal. I pick another pair and this time was met with straight up aggression. The guy said “I’ve said it to you three times, this one doesn’t count for deal”, in the most child-like whine without apology. Excuse me?I’m shocked because I’ve never been confronted with such odd and rude behavior from any worker before. If something is wrong within YOUR computer system, shouldn’t you be more apologetic or at least kind to the customer who has been nothing but understanding? I just left the register and walked out at that point. No point in purchasing from a store who enables child-like and immature workers to run their store.
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March 2023 by Ricc Owees
One employee was the rudest, most incompetent knobhead. Manager was all right.
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December 2022 by Susan Chasse
Found the perfect Wide leg cargo pants for my daughter! Staff helpful & getting me the correct size.
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November 2022 by Daniel Hammett
Good location but over all a little empty compared to other locations.