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June 2023 by Sophie Bachmeier
Extremely kind and helpful staff, well maintained and clean facilities, and good prices! Best storage option in the area.
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April 2023 by Nick Grall
When looking for a storage facility, my top concern was security followed by ease of access. Not only did Urban Storage exceed my expectations in both of those categories, but their friendly and professional staff made me feel confident in my decision. I highly recommend Urban Storage.
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April 2023 by Jan Yamasaki
Dartland and Chuck were extremely helpful and provide great customer service. The facility is clean, safe, and easily accessible.
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September 2022 by SEA SEA
Chuck is the best! Very kind, patient, professional, respectful and friendly. He also gave me good advice about best practices to avoid lengthy deposit returns, so I followed their advice for my proration, and appreciated them taking the time to help me with this.Also, I felt like my items were safe in storage, the facility was always clean.I used them from the end of February to April (checked out April 26, 2022). I love this place, I'd use them again, and Chuck is one of my favorite people.Sara A.
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August 2022 by Paulina Jahja
Dartland and Chuck are amazing to work with! That being said, the building is NOT CLIMATE CONTROLLED despite the website and company advertising it as such. I definitely have to store sensitive items separately.
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May 2022 by Sara
Chuck is the best! Very kind, patient, professional, respectful and friendly. He also gave me good advice about best practices to avoid lengthy deposit returns, so I followed their advice for my proration, and appreciated them taking the time to help me with this.Also, I felt like my items were safe in storage, the facility was always clean.I used them from the end of February to April (checked out April 26, 2022). I love this place, I'd use them again, and Chuck is one of my favorite people.Sara A.
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May 2022 by Sara A.
Chuck is the best! Very kind, patient, professional, respectful and friendly. He also gave me good advice about best practices to avoid lengthy deposit returns, so I followed their advice for my proration, and appreciated them taking the time to help me with this.Also, I felt like my items were safe in storage, the facility was always clean. I used them from the end of February to April (checked out April 26, 2022). I love this place, I'd use them again, and Chuck is one of my favorite people.Sara A.
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August 2021 by K Bender
Was a little worried over location as Cap Hill has seen must unrest lately but happy to find it very safe with good security measures, EXTREMELY clean, very polite office staff and reasonably priced. Very happy with it.
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March 2021 by Tyler Dodge
Great indoor space with very good rates. Secure building.
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December 2020 by Noah S.
The staff have been very helpful every time I've had to come in. I switched units and it was an easy process. The freight elevator and hand carts are also very helpful.
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October 2020 by ΛBRΛHN
Never, ever do business with this place. Do yourself a favor and go down the street.
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August 2020 by Kristin Rae
$$$ Gets you..... Unorganized operation; insufficient account options; HORRIBLE communication and customer service; RUDE staff.
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July 2020 by Arash Taheri-Lotfi
Amazing guys running this storage. Twice I rented a storage space from them and i cannot thank them enough for being so accommodating and nice. Thank you so much.
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June 2020 by Christopher W Peterson
I have been using Urban Storage for more than a year now. I've moved my unit once, and have always found the guys who run it to be responsive, honest, and helpful in figuring out what I need.
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May 2020 by Alex L.
We had a storage unit here for about 6 months. The staff here are very helpful, responsive, and organized. Every experience we had here was easy and straightforward. I'll use them again if I need a storage unit.
