-
October 2023 by Bill Schrier
The front desk is not always occupied so you have to wait around. But the staff of always been friendly and helpful when I can find them.
-
August 2023 by México Argentina
Gets two stars because after ending my lease they still send me bills.
-
January 2023 by Alecrazandra Castillo
Love the location really works well for my small business needs.
-
December 2022 by Eric B
I have an office space here for rent. Decently priced and reasonable accommodations. Parking isn't the greatest but manageable
-
November 2022 by Krissy Hyde
As far as storages go, it's got great hours [open to 11pm every night]. The staff is really laid back and don't come check each unit every 30 minutes and don't bug you while you're tending to your belongings. They don't care if you are sitting and taking a break... like public storage. They have a bathroom to use during office hours . You are supposed to be out by 11, but if you lose track of time and are there to 12, they don't seem to mind this. There is ample parking that is covered. Your not supposed to use their trash bins, but after hours I always sneak a few things in there... no problem. The units are very secure. The tenants are very respectful and quiet and private. They have many carts for moving your stuff [not just 2 broken ones]. So overall this place has a great sign up incentive [extra months or cheaper price]. They have never once raised the rental fee since being there for 5 years now. I keep to myself and they to theirs and aside from its storage in Seattle which is expensive and a waste of money no matter how you look at it ..... but if you gotta choose a place.... I feel this is a fair bet! You won't be dealing with petty bs like most of them do and I'm very appreciative of this.
-
October 2022 by Kevin S.
Urban Storage @ Rainer Brewery is a great company. They do what they say they are going to do - reliably.The storage facility is clean and the office staff are very helpful and professional. If you are looking for a storage room I highly recommend them.
-
August 2022 by Ryan McLean
Easy to get to, easily accessed, and very secure all for a reasonable monthly price.
-
June 2022 by Jeremy Mseitif
First time there visiting a friend's business . I love this new concept of building and running small busineses.
-
January 2022 by Mitch W.
F*** this place. Guess what? People not might be able to come up with a payment every single month on time. You don't just put their s*** to auction and not accept any payment when they come in. Just give them the finger and say 'sorry about all your personal belongings, f*** you'. F*** you Dylan. Shady a** manager. You're a piece of s***
-
December 2021 by Kianna H
Clean and easy to use. I have 24hr unit access and if you some in during regular business hours, they have a nice restroom you can use. Plenty of parking. Never had a problem they couldn't quickly fix.
-
December 2021 by Helen Palumbarit
Excellent service! Matt was always there taking care of business with a smile. I needed a large unit then planned on getting a smaller unit in a couple of months. Matt made the transition seamless and quick. The best part is the facility itself! Clean, brightly lit, security cameras everywhere, temperature controlled, sprinkler system and offers all unit sizes. If you are looking for a safe and secure place for your treasures, this is the place.
-
December 2021 by Myke Skully
I don't actually rent here a friend does it seems super clean super quiet as she said she hasn't had any problems with break-ins so as far as I'm concerned I recommend this place
-
November 2021 by L A.
Mathew Lemkin (asst manager) and Jim (relief manager) were extremely unprofessional and hung up on me multiple times and refused to answer any of my questions regarding my rental that I had a guaranteed reservation that they gave my truck to another customer. When trying to convey my disappointment when I specifically reserved this truck and they guaranteed my rental to be there with a $50 guarantee, Jim told me he'd report me and block me from renting from them ever again. This my friends is how the management deals with customers when THEY didn't honor our guaranteed reservation. They block the customer from complaining or renting ever again when they overbook. This place is a joke and the manager seems to enjoy the conflict with customers and refusing to answer their questions. He laughed when he gave me his full name and even made sure I had I correct so I could "report him" (his words) and laughed as if he's untouchable. No worries Mathew and Jim, I never want to experience such poor customer service and waste my time making a reservation with uhaul again or give a dime to a business that treats their customers this way. There are tons of truck rentals in the greater seattle area so do yourself a favor and pass by uhaul if you actually want to rent and have a truck when you reserve it.
-
September 2021 by Maria Parezanin
Getting too expensive but 5 stars since they have longest hours open
-
August 2021 by David Ziff
I had a great experience here. Really helpful with questions and getting things setup all over email. And then really helpful in person when I showed up to get my storage unit and my U-Haul. Everything was ready to go and perfect. Really clean and easy-to-use facility.
