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November 2023 by Jimmy Nguyen
I value the convenient location of this branch, and my experiences have always been positive. The staff, particularly Samantha Goldson, stand out for their kindness and helpfulness, adding a personal touch to the great service.
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July 2023 by cabbage
i was actually with union bank until i saw they were merging over with us bank. i didn’t have any problems with it until they actually merged. that meant that they basically closed my account without saying a word to me. they didn’t call or email to tell me why. when i called, they told me they didn’t even know why my account was closed and that they would fill out an investigation form to find out and call me back. they never called me back. it’s been 4 days and i still don’t know why my account was closed.
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April 2023 by Jerry Wu
I had some doubts about my new checking account applied online, so I did a walk in. Crystin and her team were knowledgeable and patient, resolved all my questions and guided me through. Very professional and efficient with nice warm smile on her face. Great first impression for someone who is new to US Bank!
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April 2023 by K B.
Quick service and allocated parking. Extra friendly staff. It's my new preferred branch
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November 2022 by Mohssen K.
Hands down amazing staff!! Took care of all my needs. Very thoughtful, nice, courteous. The branch manager TJ is awesome. And kentrice is amazing as well!
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November 2022 by charlotte turner
The first part is AWEAOME that u can get dollars from the atm and not limited to 20s increments but it also used to be accessible 24hrs now only business hours I don't get why other then that they are always nice and smile
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October 2022 by Alex Budchanin
The branch is located close to Amazon HQ in downtown Seattle. Great customer service who always is willing to answer any questions. Never has any issues with the bank.
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January 2022 by Catherine Lavarias
Okey . Big branch location . Clean . I like it, . First time going there ...
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January 2022 by T Happy
Excellent service, Super friendly here. ?
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March 2021 by Sarah Kates
The WORST customer service I have ever received was at this bank location! I’ve been a long time customer for over 5 years and I’m pulling all of my money from this bank. Do not bank here, no one will help you if you need it.
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August 2020 by Keita Fukumoto
Chance was incredibly helpful and knowledgeable.
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June 2020 by Mike J.
Excellent customer service. As always, the interior of this branch is always clean and inviting; not like some other banks in the area. The mood is always professional but welcoming as well. Special shout out to JP! He's knowledgeable and takes the time to explain what needs to be accomplished to meet the customers concerns. He clearly goes above and beyond. Well done!
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June 2020 by Elise Morin
Worse customer service. I will never come back to this branch. The team changed and the customer service is very poor. One lady was very rude to me and it is not the first time.
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April 2020 by KJ Kiefcakes
First day of lockdown, also my first chance to cash my check. Security enforced distancing, only one teller behind plastic or glass, they had, admittedly a minimal but probably sufficient amount of PPE. It wasn't my idea to leave the house at all, but I needed the money for basic necessities. I respect what they did to make an effort to protect them and myself and other people who may need to physically enter a bank.
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March 2020 by PNWfox
This location has the best customer service.
