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June 2025 by Tesfay Reda
I was there they don't have enough employees. One teller he is not well come guy. I was need his help . He doesn't willing. I been more than 15 years with us bank. I m recommend you to open i account with us bank. They don't helping you trust me
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April 2025 by Chris Turner
I had a fantastic experience opening my first account at U.S. Bank, thanks to Tom Bunker. As the branch manager, Tom went above and beyond to make the process seamless and stress-free. He was incredibly knowledgeable, patient, and thorough in explaining all my options, ensuring I felt confident in my decision. His professionalism and friendly demeanor made me feel truly valued as a new customer. If you're looking for exceptional service, I highly recommend visiting Tom at U.S. Bank—he genuinely cares about his clients and provides top-notch support!
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March 2025 by Titus Tate
I had a wonderful experience with Christa at the Northgate branch. I had been dealing with the Fraud department and online banking customer service over a series of issues with my account and thought that they took care of my problem. The following day I notice a transaction that shouldn't have happened and once again spoke with online banking customer service and fraud department but didn't feel comfortable with what they were telling me so I happened to be in the Northgate area and I stop in at that branch. My teller name Christa was outstanding she answered all my questions, took care of the problem and totally put me to ease. US bank I must say if all tellers was like her it would make 🏦 banking much easier. Thanks 👍. I really hope I have her name correct.
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March 2025 by Nancy Evans
On the first week of the month they need more staff because of people getting social security checks, I have waited along time to get a teller,
Sometimes there is one banker and one banker is at a desk helping a client
Thank you
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January 2025 by Aaron Fritch
Excellent and efficient staff. I've had only very short wait times if any.
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January 2025 by Amina Kolar
I lived in the area and opened my account at this branch and have had it for 10 years. They are amazing at this branch with no issues whatsoever. After having banking accounts with Chase and Key Bank I found US bank to be the best. I’ve recommended US bank to family and friends however after I moved out of the area, I was SO disappointed with the current US branch bank in my area :( it really tampered my idea of US bank. However, moving forward I’ll make the longer drive to do banking at this branch due to their excellent service, attention to detail and ability to listen and explain.
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December 2024 by Jason
Excellent banking experience at this branch. Quality customer service with a human touch. Highly recommend working with Tom Kim as he took care of all of our complex needs in one visit.
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July 2024 by J 2000
Really rude tellers and bankers. Went in here with no other customers to try to get information on some fraudulent activities that happen to my account. Had to scan QR code to que in line. My wait token at 2:45 pm was 50 minutes. 50 minutes to talk to a banker seem really long just to get information. You are batter off calling the call center for information than talk to an actual banker.
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May 2024 by Todd Mueller
I would avoid this location. It's almost always a ten minute wait or more to have a teller help you.
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April 2024 by Pane P.
Top of the line service and professionalism. I've been with US Bank for nearly 15 years and have always appreciated their understanding and compassion for their customers.
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January 2024 by Thy Tran
Drove all the way over here to get cash for Christmas gifts and the ATM doesn’t even offer a withdrawal option. How inconvenient.
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December 2023 by Jo Santana
Unprofessional banker racist
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December 2023 by Martinez Santamaria
Unprofessional banker stuff specific that lady curly hair .
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October 2023 by Corn Husker
ATM was broke outside took $300 from me when I went to talk to the manager inside she said she knew about this but there was never a sign put on there but she also said it was my responsibility to call corporate there was nothing they could do about it
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October 2023 by David Delmar
ATM wasn't working. I contacted the US Bank fraud prevention department and they said a transaction was pending and there was nothing they could do. They made no effort to inform the branch or check the machine. I tried calling the branch and they didn't pick up the phone. I don't know if they're still in business.
