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March 2024 by Ciarrah Hansen
I’d leave zero if I could. They broke and lost the key to deliver mail to my apartment building. When tracking a package, they would report it was undeliverable. I had used the automated phone line for two hours to finally report that I need someone to contact me (there’s not an option online for this due to how they reported the mail undeliverable) and the automated system does not recognize clearly spoken numbers and letters. My building manager tried to contact them for a month and finally was told they want a specific lock box for the new keys, at the manager’s expense.When going to pick up the mail held hostage, there is not proper signage to get help. When you’ve rang the doorbell about 10 times someone who looks like they’ve been awake for a week straight comes out and has you fill out your address on a tiny piece of paper, then HANDS YOU THE WRONG MAIL. You then have to start the whole ringing the doorbell over again, waiting forever to get the same person to find your mail.
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March 2024 by Michele Diafos
Like a penitentiaryNo system for mail pick up. Very strange for US mail
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February 2024 by Wayne Alderman
USPS has lost a few high dollar items over the last few months and they can't even tell me why or take any steps to prevent misdelivery.
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January 2024 by Glenene Unok
Why even have a phone number listed if no one answers? Been calling nonstop since they opened and still it’s 10:30am with now answer!
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January 2024 by Noah Allen
Takes almost an hour to retrieve a letter that couldn’t be delivered. Someone with initiative should think about how to organize this place to be more efficient!The one lady at the desk seemed to not do anything with my slip, but after talking to the other employee working, he was able to retrieve the letter quickly. Very unclear what this lady is doing here
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October 2023 by scol ti
simply visited for pick up package, and THIS female employee was so rude, ignorant, give attitude. So sad they operate like this management seems really bad in this location
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August 2023 by Ryan Dosch
I’m not sure why they even have a phone number, they certainly never answer calls. And even when you go down to the office to try to get something done, they never actually follow through with what they are supposed to do.
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August 2023 by Ellen Xu
i would rate 0 if possible. No phone calls no emails no anything and just left a note saying nobody's home. Lol
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August 2023 by Bret Fair
Postal worker intentionally delayed delivery for "signature required" certified mail repeatedly via intentionally not attempting delivery.
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August 2023 by Kyra Odum
I’m just here for the summer, but I wont be moving to this area purely because of how frustrating this post office is.
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May 2023 by Charles
Returned multiple packages to sender even though I had a hold request
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April 2023 by Sasha Anderson
Waited forever with employees walking back and forth. No one cares. Why is it so hard to pickup a package? The public deserves better than this.
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March 2023 by S H
Flat out lost my Federal W2 form and won’t respond. Like.. are you kidding? I’ll be coming in person if you don’t respond to my lost mail claim. Act like you run a business.
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December 2022 by miki toh
Very slow long waiting process just to pick up a package (only me/no line). Try to avoid to come here if possible
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November 2022 by Chris Tucker
Nobody ships more reliably, more conveniently or with greater value for your dollar.
