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February 2024 by Margaret Zhou
Never had issues until recently, with one of the more recent staff. They told me a lot of incorrect information about shipping to an overseas military PO box, and it ultimately cost me $80, a returned package, an unhappy friend, and about three months of wasted transit time. The staff here used to be some of the best postal workers I ever met, so this was very disappointing.
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February 2024 by Nic Gard (BandW2011)
Incredibly kind and patient staff. I've never had any issues when picking up an international package from this post office.
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February 2024 by Mekayla Moore
I wish I could give 0 stars. Extremely rude the lady didn’t even look for my package and had me leave when my package was there the whole time. AVOID GOING TO THIS POST OFFICE AT ALL COST. Hopefully they get better staff.
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February 2024 by ᛏᛉᚱ (M)
They have no idea how things work here. At least they person at the counter was polite
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December 2023 by Ashely Key
They are not good at answering the phone at all .
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December 2023 by Sean F
I’ve used this post office on a number of occasions to ship packages. I’ve always had a pleasant experience. I’m happy to have this in my neighborhood.
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September 2023 by Camille Mullins
I went to this post office this afternoon, upon arrival I entered into the first USPS door I see. Immediately the woman aggressively tells me that I’ve entered through the “exit” door. I apologized explaining it was my first visit; she repeated herself and asked me to use the entrance door. Shocked, I asked can I just stay inside since I’m already here, to which she shrugged. The entire rest of the visit was a nightmare, they directed me to use a specific box for packaging, and then made me re-do the packaging because they told me the incorrect box first. They were rude and unhelpful to other customers
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September 2023 by Premmika Momo
I am disappointed for the 1st customer service as her mean questions to my kids and me. So I ask to get another customer service for helping us at this location. Thank you a 2nd customer service who help with generously, politely and No Racist.
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August 2023 by Craig Williams
On the morning of July 27 at approximately 10:30 am my wife and I visited this location to return a package to Amazon and we Inadvertently entered through the wrong door due to the fact that it was our first visit to this location. We did not know there were 2 entrances but the woman on duty yelled at us to go to the front door and I am certain that if we were white she would never spoken to us in that demeaning tone of voice. This disrespectable behavior is normal in black areas of town. The staff here seems to have a problem with racism and is in need of racial sensitivity training ASAP because all of your negative feedback from this location came from people of color. I moved here from Atlanta Georgia in July of this year and I noticed that white and Asian people in Washington state are just as racist as people in the Bible Belt. I am a Jim Crow era baby who lived in a completely segregated society in Georgia and I know a lot about intolerant people. "America will always be a racist country!"
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August 2023 by Frederique Antuna
The employee named Monique at the Postal Office had an attitude. She grabbed my envelope, and proceeded to squeeze it repeatedly. I had a photo of my Mother who had passed away. I wrote instructions on the envelope explaining this and I also wrote on the envelope “Handle with Care”. I was stunned by actions so I quickly grabbed the envelope and pointed out the instructions to her. Her response was I can go somewhere else. Extremely Poor Customer Service. I didn’t mind going somewhere else after being treated that way. I explained to Monique that I was going to make a comment about her.
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July 2023 by Marv's Painting
Unbelievable. Sends back several letter under or at 1.0 grams. Extra postage added. STILL SENT BACK. filing an official complaint this week.
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June 2023 by Rashed AlRushaid
Extremely rude customer service. Yells at their customers. No clear signs showing where the entrance is, just signs showing that the exit is not an entrance.
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March 2023 by Tdog
Staff had a attitude when I walked in. Got mad because I said someone else was in front of me then they yelled at me and said I know now what can I help you with in the loudest voice possible and in stormed off into the back after saying they didn't have my package even though the last location showed me on the computer that it was at this location. The staff should not cop attitudes with clients that is what causes problems in the store and why your guys is rating is so low. I recommend getting new staff and training them not to be rude.i eventually was forced to ask the other staff for help since one off the staff stormed off. After I was helped that staff that stormed off was rude to a other client and raised her voice with them to
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March 2023 by Shaun
Can’t get ahold of the right people your phone system is automated so it’s even more difficult to get a hold of a real person. Your passport services are hard to find in a city where you have several different locations and why you allow mail to be stolen?
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February 2023 by Mark Waldrop
I thought my return was lost in the mail, but it turned out to be an error on the manufacturer’s part. Thank you USPS for getting my package there on time!
