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January 2024 by Ice Cream
Excellence and items you need
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January 2024 by Helene B.
Customer service here sucks at epic levels. When I finally got a salesperson's attention (quite tall, large, long blonde hair) she appeared to resent me interrupting her texting. She answered my questions abruptly. When I requested a changing room she silently lead me to one but continued to ignore me when I emerged. I wasn't sure what to do with the items that didn't work out. Once again she was on her phone, texting.
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January 2024 by Ina Stap
I suspect some negative reviews are written by cranky people having bad days. In my experience, the customer service at this location is better than other VS stores and I'm always approached by employees who seem happy to help! The most recent time I went in for returns, I was disappointed their fitting rooms just closed as I had a few items to try on. I was pleasantly surprised when the cashier lady asked me how many items I had and opened up a room just for me, despite the store being so close to closing! ❤️
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January 2024 by Tana Staub
Terrible customer service, put 10 items on hold, ran another errand and came back to find they had all been put back.
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January 2024 by Jordan Carrell
Not a lot of S/XS sizes available and virtually no thong panties last 3 visits. I guess I will just be shopping online from now on.
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December 2023 by Lee A.
I like this location. It's pretty big and the employees are nicer than other locations. VS and pink are together here and they really have the best selection of items.
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December 2023 by Porcia Palo
Savannah helped me today (12/6) the entire time I was in the store. Very helpful team, super kind and positive. Give them a raise!
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October 2023 by Jeffery M.
Great store, very friendly staff and always ready to help and get what you're looking for.
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September 2023 by Sky Penn
I stopped here to kill some time after a doctors appointment (and avoid traffic) intending on purchasing 2 bras and some underwear. I was not greeted they didn’t ask if I need help. When I asked to be resized she rushed the whole thing, she could have communicated they were short staffed. When I asked for a fitting room another coworker seemed to be annoyed I was asking for a room. Had they communicated they where short staffed and the fitting room buttons where broken I would have also communicated that I need help instead of waiting in the fitting room pushing the bell and no workers coming in for at least 5 min (I tried on 3 bras while the bell was lit) because I wasn’t sure if I had the right cup size or not. I didn’t purchase at this location instead I left told the worker I was waiting for awhile. Not having a lot of confidence in that area after loosing weight it’s embarrassing that the girls in the dressing rooms next to me got assistance and I didn’t. Not sure if it was the colored hair or sweats but i gladly go to location where they will be happy to help not irritated.
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May 2023 by Navinder Jabal
Dahlia, jackie and anne were great assistance. Great customer service by the staff. Very patient.
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May 2023 by Mr Nick
Was able to pick up a few gift cards, fast and friendly check out
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November 2022 by Autumn Seiler
One of the places that helped me in my time since coming out as trans. The worker gave me my measurement, taught me about their different products, and was very understanding when I ended up not buying anything due to price ranges. Definitely going back there to get a perfume I liked.
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November 2022 by Emily andrade
employees had a really bad attitude and i felt like i was being followed and watched by them.
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November 2022 by Autumn Seyler
One of the places that helped me in my time since coming out as trans. The worker gave me my measurement, taught me about their different products, and was very understanding when I ended up not buying anything due to price ranges. Definitely going back there to get a perfume I liked.
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November 2022 by Alyssa Poletti
Hard to find the size that corresponds with the style you're looking at. Size range is noticeably smaller in store compared to online. Staff are not helpful.
