-
February 2024 by Alex Castellanos
Juju the employee deserves a raise, very hard working and shows empathetic character!
-
January 2024 by razmehr fardad
Absolutely awful customer service. They set up a checkout table up in front of the store and have one on the back. They moved me twice from one register to another with no explanation. It took me 28 minutes to return an online order.They kept customers on the phone for a few moments and then lied to them about checking their stock for a specific item, telling them we don't have it without looking. This was around noon on a Friday, and the store was not very crowded.
-
January 2024 by anna kristina
Very rude and awful service.
-
January 2024 by Queen of Clean
What lady doesn't like victoria's secret. Was professionally fitted by a sales lady. I love the quality of their bras and you can always find a great sale
-
January 2024 by Olivia Dinges
Very rude customer service I asked if they had a large size I anonymously on here the size don't matter. But I asked her instead of going and checking or knowing the store she got on the walkie talkie asking if they had them In stores they other lady said they didn't my husband found a whole section with my size went to ask the lady at front for a room since I didn't see staff she told me there should be someone out there so I checked must have been that girl again so I asked she got on her walkie talkie again so I said screw it lazy I just went and bought the item she was either lazy or didn't want to deal with Asian person I sometimes get that attitude since the stupid covid all I won't return these girls think they are so entitled to act like they don't need to help who helps their pay chick . You work for retail selling the product not modeling it sweetie this isn't vs modeling even they are nice you should follow their example because your attitudes so far from that.
-
January 2024 by Minchan Kim
There are quite a lot of items, but since they are on sale, the items disappear quickly.
-
January 2024 by Ngan Nguyen
Please work on the cashiers team because it took really long for them to check customers out. Long lines and mad faces were looking at them
-
January 2024 by Kaitlyn
My partner and I were last min shopping on Xmas eve. The store closed at 4pm. We walked up around 3:48pm, and saw a blonde associate (presumably the mgr), standing under the gate that was already half down for closing. She was turning customers away saying they were closed. When I walked up, she tried to say they were closed, to which I reply “you close at 4, correct?” She said yes. I said “okay, we’ll it’s 3:50 now so, I’d like to go purchase my item.” She literally ROLLED HER EYES and said “well yeah technically… I mean do u know what u want?” I said yes, so she said “I guess that’s fine.” I walked in, and heard her VERY loudly say over her headset “we have 1 last customer who knows exactly what she wants and will be out shortly.” That made me feel SO targeted.THEN I walked to the register, the cashier did not even say hello, and threw my unfolded item at me after check out WITHOUT a bag. When I asked for one, she gave it to me, not even opened, and I had to put my own item in. She did not thank me for shopping there. I exited the store at approx 3:57, and the blonde mgr was standing with her hand on the gate (we had to bend down to get over it and out).Needless to say, I’m absolutely appalled by this experience. I worked in retail/retail mgmt for 6+ years, and never in my wildest dreams would I be so utterly rude and disrespectful to a customer.Also, guess what? If you close at 4, and a customer comes in at 3:59, they are entitled to shop. You don’t get to close a CHAIN store early. And you certainly don’t get to roll your eyes at customers and not give them a bag. I feel incredibly disgusted at being targeted - it felt discriminatory and honestly those employees should not be able to keep their jobs. I fully plan to share my horrid experience more broadly and warn ppl to avoid shopping at store #50230 due to discriminatory practices.
-
December 2023 by Alex M
I typically shop here and in Auburn. This lady at the checkout had this sour attitude and kinda just flicked my item at me when the transaction was done. I also asked to have half of the price on one card and half on another, she told me they couldn't do that, and then changed her story saying they can do that but not for half... again which I know isn't true because I've done this many many times before. Not sure how she obtained this job at all. I've never seen her there before but I hope to never see her again with her sour & hostile attitude and lack of ability to do basic math
-
December 2023 by Kaylee
The Cashier lady I had was rude and I watched her as she projected her unhappiness onto customers, when I had to go to her, she didn't give me a choice of having my receipt emailed to me.I don't recommend coming here if you want to keep your peace and positive vibes.
-
November 2023 by Rasha Al-Tameemi
Very very bad customer service in VS in the Southcenter Mall . They didn’t give me the bag or the blanket that I deserve with my big purchase. Also and more importantly they were very rude when I ask them if I can get it from Pink as they are under the same umbrella. Then, when I said ok I want to return my order, they refused saying we closed the cashiers.
-
November 2023 by Bourbon Barrel
As far as quality, price, & materials used go, I’ve never been more disappointed with the lingerie topic than now.Your local thrift stores that contribute to the local community, Walmart, a Halloween costume store, Kohls, JCPenny, the dollar store, are all better than this “luxury lingerie” line.This company does not come off like they have your best interest in mind.Our family was compelled to give an FYI to our fellow citizens/neighbor.No one wants to waste money, unless, you’re insane or have some kind of problem.
-
September 2023 by JJ love
The lady I asked for help was so rude to me. (African American with distinct hair style)Not answering my questions literally ignoring me whenever I wanted something. At the end I gave up and went to the front to get another lady to help me out. On my way out I addressed it with a girl who were at the front door. I expressed how I was not happy with the lady in the back, the answer I got was “okay” from this lady too?? seems like most of them are not interested in their job.
-
April 2023 by Marjana Akter (Peacefighter)
The lady who took my measurements was rude, barely helped and got my bra size wrong TWICE . She seemed uninterested at her job.
-
December 2022 by Miss Dee
Nice items, fair prices. Coupons offer even better deals! Get the credit card & save additional & get free panties pair every so often.